Waiter took my credit card and disappeared for 20 mins

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MassiveGains
 
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Waiter took my credit card and disappeared for 20 mins

Postby MassiveGains » Sat May 25, 2013 1:23 pm

I was at a sports bar having some beers, wings and watching the hockey game with some of my friends.

When it came time to pay, my friends gave me their share of the bill (cash) and I charged everything to my Mastercard (World Elite). After I entered my PIN, I gave her the device to the waitress. As soon as it was authorized, I went to take my card back and the waitress went "NOOOOOO, I have to change the paper from the machine", in a very weird way (in my experience, when the machine is out of paper, it flashes red, however in this case, it wasn't).

So I didn't really think anything of it, but then she left with my card and took about 20 mins to come back. Even my friends were saying, "why is she taking so long"? That part of the night was odd. After a transaction is authorized, you don't need to leave the card in the machine in order to print the paper.

I don't want to sound paranoid lol, but should I take precautions and have my card canceled and another reissued? Or should I just ignore this situation? What would you do if you felt your card had been compromised?


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Calipso
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Postby Calipso » Mon May 27, 2013 6:29 pm

I don't blame you. I'd call the business and ask to speak with a manager and notify them of this. She could have been attempting to steal your card info.

I had something simliar happen at a restaurant in Vegas. Excellent place to dine, but clearly the employee(s) were apart of a identity theft ring. I got a phone call a day or two later from Citi claiming I had multiple charges pending at various places around the Vegas valley. Odd considering I used the card only at that restaurant.
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Postby Bksuper » Mon May 27, 2013 6:38 pm

Call the bank and notify them of the event, and see if they want to cancel/reissue or just wait and see, but they should note it on your account in case suspicious charges do start coming up. Also, report it to the manager of the restaurant to investigate if they so choose. Do you have the name of the waitress?
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Postby FastSRT8 » Mon May 27, 2013 7:20 pm

I would have gotten up and followed the chic
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Postby MemberSince99 » Mon May 27, 2013 7:42 pm

Could be legit, BUT, I would be VERY suspicious of that.

Eventually, once enough money has been ripped off, the banks and creditors will get serious about security. For now they really aren't as they are afraid it will get in the way of doing business. But once they lose enough money to thieves, they'll have no choice but to act.

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Postby Moneytalks » Tue May 28, 2013 2:39 pm

FastSRT8 wrote:I would have gotten up and followed the chic


Why would you follow her? Don't you have a bodyguard for that kind of stuff? ;)
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Postby FastSRT8 » Tue May 28, 2013 7:01 pm

Moneytalks wrote:Why would you follow her? Don't you have a bodyguard for that kind of stuff? ;)


The possible hassle from a stolen card is waaaaay more troublesome than simply following your card
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Postby websteth » Tue May 28, 2013 7:03 pm

Isn't the point of bringing the reader to the table is so you don't take the card? Keep us posted on what happens.
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Postby FastSRT8 » Tue May 28, 2013 7:56 pm

I get extremely suspicious when my card is taken out of sight. Even for a few moments.

Crime is always done out of opportunity. Give a thief the chance and they will almost always take it.
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Postby Bksuper » Tue May 28, 2013 9:36 pm

websteth wrote:Isn't the point of bringing the reader to the table is so you don't take the card? Keep us posted on what happens.

Yes, but it all comes down to whether she was lying about being out of paper or if she just was too stressed from high number of demands/tables being served to give him back his card before going to change the roll and got distracted with other customers before getting back to him. However you look at it, it still sounds very suspicious and the bank should have a note that it occurred, as should the restaurant manager, just in case.
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