Weird Call from Amex

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Weird Call from Amex

Postby mrblock » Tue May 14, 2013 4:51 pm

Hey guys,

I recently just got off call with Amex that kind of freaked me out. The caller wanted to ask me several questions about my business (I have a Plum Business Card). She asked me several questions and made it clear that I didn't have to answer. When attempting to ask her what this was all about she kept saying "Just collecting info sir, you don't have to answer" with a very dismissive tone.

Her questions were like: "Does your business provide a cash checking service?" "Does your business hold money for other people?" "Do you cash cashiers checks?" etc.

Kinda worried. The phone number called from checks out with Amex's number on their website.

Anyone know what this could have been about?

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Postby Z06Biker » Tue May 14, 2013 10:00 pm

Sounds to me less like an impending FR (if that's what you're fearing) and more like a gateway call to see if you're a merchant that provides services to the general public and thus, a swipe-fee POS they can capitalize on...
AMEX: PRG Gold, Business Simply Cash, Business Costco, BCE.
Chase: United MileagePlus Club, Sapphire Preferred, Amazon Rewards
Barclaycard Arrival World Mastercard
HSBC Cash or Fly World Mastercard
USAA World Mastercard, USAA Platinum Mastercard
Wells Fargo Business Platinum
USC Credit Union Mastercard

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Postby FastSRT8 » Tue May 14, 2013 10:11 pm

I would have said "if I don't have to answer, then let's cut this call short as my time is precious and I have no intention of answering personal questions on a solicitation call".

BUT then, I am known to be curt on the phone with time wasters
Carpe diem quam minimum credula postero!

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