Visa International Chargeback Rules?

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Cecelila
 
Posts: 1
Joined: Thu Apr 18, 2013 2:55 pm
Location: San Diego CA

Visa International Chargeback Rules?

Postby Cecelila » Thu Apr 18, 2013 3:02 pm

I have a seasonal business close to the Mexican border. Recently, I received notice of a chargeback.

I called my credit card processor and they said the rules are I am not even allowed to dispute the charges (I have her signed receipt) because the customer had claimed the charge was fraudulent with her Mexican bank. She had used a Visa international card.

I was wondering if any of you know how I could get my money back?


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