scam/fraud on my new credit card?

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3 posts
Posts: 1
Joined: Fri Mar 29, 2013 10:21 pm
Location: nevada scam/fraud on my new credit card?

Postby credisike » Fri Mar 29, 2013 10:37 pm

Hello everybody, Chase recently offered me the Chase Freedom. I applied, and was approved. I received the credit card yesterday.

I called the sticker to activate the card. Customer service rep had a bit of an Indian accent, although I could understand her fine, the connection quality was awful, I should have hung up and called again. But she mostly just said that congratulations on activating my new card and she went on to state the benefits of the card, all of which I already knew.

After that call, I created an online account with chase for my credit card. Today I bought a few things at Walmart and another local grocery store.

When I get home, I check my email and I received an email from some unknown company at around 2 in the morning addressing me by my first name and thanking me for my "order" of $6.95. Email said to go to for questions or comments. Obviously a scam, however the fact that they addressed me by my first name was a bit disturbing. According to some user comments here:
there seems to be a few users who have been charged by this company that they have never heard of and who never answer their phones.

I checked my spam folder, and there was another email from some other spam website thanking me for my membership, and giving me a username and password. This email didn't contain my name, but still. The gigmaps website has a link to cancel an order, it asks for email address and last for digits of credit card number.

I'm not sure if I should go ahead and fill those in or not. Since I got this email at 2 in the morning after activating this new card, without having used it at all, leads me to believe that if my personal information got stolen, it has to have been the Indian customer service lady. She would have had access to my information when I called her.

I'm thinking of putting in a fraud alert. I have been checking my bank account and credit card accounts but so far no fraudulent charges (yet). I'm thinking when this "order" goes through a fraudulent charge will show up. Any advice?

Posts: 1
Joined: Fri Mar 29, 2013 10:21 pm
Location: nevada

Postby credisike » Sat Mar 30, 2013 7:26 pm

UPDATE: I called the customer support number listed in this email and a lady answered the phone. She was polite, I told her that my personal info may have been stolen since I received an email about an order that I have no knowledge of.

She asked for the email address, I gave it to her since they already have it on file anyway. She then proceeded to tell me my name and my address and that there was a package on its way to my address. I asked her for the last 4 digits of the credit card that was used but it did not match any of my cards.

I asked her if this was a subscription-based service and she said yes, so I told her to cancel it. She told me when the package arrived I could ship it back if I didn't want it. Very strange to say the least but I'll be watching all my cards and accounts like a hawk.

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Location: WI

Postby MemberSince99 » Sun Mar 31, 2013 7:19 am

Go online to Chase or call them and check any recent activity on your card. If they don't have a valid card from you, they are screwed and let them play their games, block them from your email, throw their crap in the trash (or fill the box with something unpleasant and return it to them if you wish, but be careful with these games as today it's possible they could arrest and torture you as a "terrrorist" for playing with this kind of thing).

If they do have your card number and have charged it, immediately contact Chase and get the number changed and dispute the charge they've made as fraud.

Watch it for a bit, it's a good idea to keep an eye on your accounts anyway. I'm guessing this is just a scam where they hope you respond and try to lure you in and don't have your card but best safe than sorry.

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