I need some advice on a credit card stolen back in 2009

Get credit card fraud help: For victims of credit card fraud and identity theft, and those that can help.
5 posts
SeanE
 
Posts: 1
Joined: Fri Jun 15, 2012 4:10 pm
Location: Vancouver wa

I need some advice on a credit card stolen back in 2009

Postby SeanE » Fri Jun 15, 2012 4:21 pm

I had my credit card stolen back in 2009. Didn't know I should have filed a report with the police. Called Capitol One to turn my card off and when I explained the situation way back then they said they would give me extra time to pay the bill. Nothing about closing the card and investigating the charges from the thief. They wouldn't take the charges off so I didn't pay them. Here I am 3 years later and I haven't received a bill since 2009 even though I have updated my address and I find out they sent my account to a collection agency who is just giving me a run around. 2 months after my contact with them I get a bill in the mail for 2249 when I only charged 900 on the card. I find out through a credit check that they have been charging me 30 bucks a month since 2009.

Do I suck it up and pay or fight for a lower amount?


User avatar
FastSRT8
Centurion Member
Centurion Member
 
Posts: 1454
Joined: Thu Apr 19, 2012 1:32 pm
Location: Canada

Postby FastSRT8 » Sat Jun 16, 2012 4:23 pm

Ouch. You should have fought this back then. Why did u leave it for so long?
Carpe diem quam minimum credula postero!

LKGG18
Green Member
Green Member
 
Posts: 14
Joined: Wed Jun 06, 2012 4:47 am
Location: Alaska

Postby LKGG18 » Sun Jun 17, 2012 3:04 am

If you get yourself a police report of the fraud charges that were made to your account, you can submit that to Capital One. You need to make sure that you talk to the fraud department through any of your credit cards if there are unauthorized charges. You can easily do that online now which makes thing easy. Since the 60 days has passed, I feel you need a police report. Identity theft goes back 5 years less or more depending on your state. When you submit that police report, they must remove those charges off your bill and you must pay that 900 dollars. You should of reported the fraud to their fraud department. You will have to pay for the balance in full if Capital One doesn't accept your police report (Which I think they require to).

For the rule of thumb. If you see unauthorized charges, you want to immediately call up capital one to cancel the card and issue new one then file your disputes.

User avatar
FastSRT8
Centurion Member
Centurion Member
 
Posts: 1454
Joined: Thu Apr 19, 2012 1:32 pm
Location: Canada

Postby FastSRT8 » Mon Jun 18, 2012 12:04 pm

Agreed. Waiting does not help your case. The sooner you call and let them know the better it is for you.
Carpe diem quam minimum credula postero!

DoingHomework
Centurion Member
Centurion Member
 
Posts: 707
Joined: Tue Sep 22, 2009 1:15 pm
Location: Arizona

Postby DoingHomework » Tue Jun 19, 2012 2:26 pm

Sean,

What proof do you have that you called when you say you did? I'm not saying you didn't but to go anywhere with this you are going to need documentation.

A police report will not hurt but might not do you much good either. If the card was physically stolen then the local police would have jurisdiction. If it was just the number though you could be out of luck. Even if you get a police report all it proves is that you claimed your card was stolen.

When you report a card lost/stolen or when you report a fraudulent charge, any credit card company will deal with it very professionally. They will send you an affidavit to sign within just a few days identifying each legitimate charge. Since you did not get this, it probably means that you either did not call or they did not understand what you were reporting. I've done this several times. As soon as you mention a fraudulent charge or a lost or stolen card the CSR will immediately transfer you to the security department. There would be no confusing that and there would be no discussion about having extra time to pay your bill. They would also have recorded a verbal statement from you at the time. It would be very hard for so many mistakes to have been made unless you did not notify them the card had been stolen.

I suspect you are going to have to pay this. There might be some people on this forum that can help you try to get the interest and penalties reduced but you are really at their mercy. As soon as you stopped paying they undoubtedly jacked your rate up to about 30% and charged monthly late fees. Those are completely legal and were disclosed to you when you got your card.

You could get a lawyer and try to fight it but it would likely cost you more.



Return to “Credit Card Fraud”

Who is online

Users browsing this forum: No registered users and 2 guests