- Posts: 2
- Joined: Sat Apr 28, 2012 9:07 pm
- Location: Alabam
I have been trying to help my elderly mother when a scammer contacted her about a work from home scam, got her credit card number and ran $17,000 in charges on her card.
I have been doing all I can, contacting the credit card company several times and also sending an affidavit for the five charges we are disputing. This has been going on since March 2nd.
Now they have sent my mother five letters (for each charge) saying that she will have to contact the merchant to get the money back. They will not remove the charges and have not helped one bit. I have records of every time I have called, who I spoke to and what we discussed. Any advice?
I feel they should have never let these charges go through in the first place given her past spending history. This should have been noticed and they should have frozen her account but instead they let this crook take an 80 year old's money and are not lifting a finger to fight it.