Someone bought airline ticket with my card

Get credit card fraud help: For victims of credit card fraud and identity theft, and those that can help.
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JackLane
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Someone bought airline ticket with my card

Postby JackLane » Wed Mar 30, 2016 6:50 am

I have set up an immediate transaction alert with Discover. I got an email that I made a purchase on Fandango and then booked a ticket on american airlines. 2 days ago, there were one dollar PayPal charges that I was already disputing with Discover. I immediately called Discover and informed them that these are fraudulent charges. Discover canceled the card. I called the airline and told them about the fraud. Lucky me that the credit card transaction had booking ID so I could dig a little deeper with the help of airline. The ticket was booked across the country, and the booking person had all my details, like name, address etc. The airline canceled the ticket. I filed police report afterwards. The police officer asked me to contact credit bureaus. I could not get any of them on the phone so just froze the credit.

What else I can do to make sure this is done? I am still clueless how my details got leaked. Any idea to find this out?

Thanks in advance.
Chase Freedom 04/2012. $6500 | Costco AmEx 10/2012 $8100 | AmEx BlueCash 06/2015, $15000 |Discover It 07/2015, $5200 |Amazon Store Prime 01/2016 $2200
Local Credit Union secured card, 12/2009 - Closed 02/2015
Tu-764, Ex-764


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kcm7
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Re: Someone bought airline ticket with my card

Postby kcm7 » Wed Mar 30, 2016 9:41 am

Scary!

Whether the freeze was necessary depends on whether they have your social security # (and are able to open cards in your name).

Technically, if they have your name and address, DOB AND have another of your card numbers, they could continue to do transactions. However, it's very possible it was only your Discover card # they had.

As for how they got all your info, my best guess is maybe a retailer got hacked? Or your card got skimmed? You may never find out unless the police actually go after the thief (unlikely) and he/she explains how they got your card # and info.
Cards:

-Capital One Quicksilver
-Barclaycard Arrival (no AF)
- US Bank (no rewards)
-IHG

JackLane
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Re: Someone bought airline ticket with my card

Postby JackLane » Wed Mar 30, 2016 2:13 pm

The officer was blunt. He said, taking into account the small charges the fraudseter charged on my card and/or because I detected in time so as to thwart their efforts to do more fraud with my card, they won't be following up. But it will go to their credit card fraud department. I have no idea what that dept actually does.
The airlines refused to apprehend that guy. I mentioned to the airlines guy over the phone that the plane they booked a seat on departs in 3 hours. So if he can hold on to the booking until that person shows up at the thcheck-in counter and have airport security there to apprehend him. He goes, thats not our job. I was like, WTF, then whose fcuking job is it to apprehend these a-holes?

I didn't use this card with any unusual retailer. This is my daily card and I have fixed retailers that I shop with. And even if the card got skimmed, whats the point of that stupid chip? Shouldn't that deter skimming? I was panicked and I could not get any credit bureau customer service on the phone, so to calm myself down, just froze the credit.
Chase Freedom 04/2012. $6500 | Costco AmEx 10/2012 $8100 | AmEx BlueCash 06/2015, $15000 |Discover It 07/2015, $5200 |Amazon Store Prime 01/2016 $2200
Local Credit Union secured card, 12/2009 - Closed 02/2015
Tu-764, Ex-764

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kcm7
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Re: Someone bought airline ticket with my card

Postby kcm7 » Wed Mar 30, 2016 2:53 pm

It can be rather impressive how thieves can get card details, even though you haven't been to any "strange" retailers. I had a card hacked that I hardly used. Based on the timing, I suspect that a waiter took down my card info when I handed my card over for payment, but I'll never be sure.

The chip protects you only if you insert the chip. In my area, 99% of my transactions are still swiped, so the chip does nothing for that. Also, keep in mind that most gas stations, ATMs and parking card terminals don't have chip readers yet -- and that these are prime locations for skimmers. Heck, fast food workers have been caught running cards through hand-held skimmers at the drive-in window. I've also heard that malware on your computer can record keystrokes and get your details that way.

Card/ID theft is not a law-enforcement priority, unfortunately. A friend of mine assembled a huge amount of evidence against the person who stole her identity years back (including surveillance video from a store where the thief used "her" card), and the police were basically like, "Meh." Your experience with the officer is frustratingly typical, I think.
Cards:

-Capital One Quicksilver
-Barclaycard Arrival (no AF)
- US Bank (no rewards)
-IHG

JackLane
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Re: Someone bought airline ticket with my card

Postby JackLane » Wed Mar 30, 2016 8:00 pm

Just curious if you (or anyone else) know. If they skim your card, do they get address as well? This fraudster had my address, email ID everything. That is the reason I panicked.

I honestly think the law enforcement needs to get their priorities straight. If they can send SWAT to someone's place for not paying their study loan, they can very well go after every credit card fraudster.
Chase Freedom 04/2012. $6500 | Costco AmEx 10/2012 $8100 | AmEx BlueCash 06/2015, $15000 |Discover It 07/2015, $5200 |Amazon Store Prime 01/2016 $2200
Local Credit Union secured card, 12/2009 - Closed 02/2015
Tu-764, Ex-764

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kcm7
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Re: Someone bought airline ticket with my card

Postby kcm7 » Thu Mar 31, 2016 10:58 am

JackLane wrote:Just curious if you (or anyone else) know. If they skim your card, do they get address as well? This fraudster had my address, email ID everything. That is the reason I panicked.

I honestly think the law enforcement needs to get their priorities straight. If they can send SWAT to someone's place for not paying their study loan, they can very well go after every credit card fraudster.


I think your address is coded on the magnetic strip of the card. As for your email ... do you mean they have your email address? Or your email password too?

If it's just your email address, this seems like the kinds of info that would get lifted from a retailer breach. With Target, for example, the hackers got emails, addresses and card #s because those are the records Target was storing in its systems. Or did you buy anything online? Card #, email and address are the exact things you usually enter when you purchase something online. Also, it's possible that someone skimmed your address name and card # and got your email address elsewhere.
Cards:

-Capital One Quicksilver
-Barclaycard Arrival (no AF)
- US Bank (no rewards)
-IHG

JackLane
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Joined: Sat Feb 28, 2015 7:45 am
Location: NYC

Re: Someone bought airline ticket with my card

Postby JackLane » Thu Mar 31, 2016 12:12 pm

I did use this card to make online purchase but the email ID he/she used to book airline ticket is just one letter different than my ID. I never use that ID for shopping purpose. Its very personal ID and very few people know about it. That ticked me off, if he got it through my machine, which is again heavily fortified.

As you said, we will never know, unless law enforcement get hold of him and hang by his b@lls. It feels so violated. Can't imagine folks who end up with ID theft.
Chase Freedom 04/2012. $6500 | Costco AmEx 10/2012 $8100 | AmEx BlueCash 06/2015, $15000 |Discover It 07/2015, $5200 |Amazon Store Prime 01/2016 $2200
Local Credit Union secured card, 12/2009 - Closed 02/2015
Tu-764, Ex-764

dragon452
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Re: Someone bought airline ticket with my card

Postby dragon452 » Mon Apr 04, 2016 5:20 pm

JackLane, first let me congratulate you for being so "on top" of the situation, and using any means necessary to monitor your credit. You did all the right things, and you did them quickly. Crooks and hackers are stealing computer data/credit information on an unprecedented worldwide scale nowadays, and the greedy corporate pigs who run the banks, insurance companies, major retail stores and information databases are doing as little as possible to step up security to mitigate this high tech crime wave. Security costs money, and money is best served when its in their pockets, not your bank account. The Police already know that even if they caught the crooks red handed, the damn bank or airline or retailer would do nothing to prosecute the crooks, because that takes time and money...their money. Again, you did all the right things...KEEP WATCHING!

p.s. The "liability deadline" for using the EMV chips was October 1st of last year. EMV chips have been used for how many years now in other countries...hey fellow Americans: how many stores do you deal with that are using EMV chip readers? I live in South Florida (possibly the nation's capitol for credit card fraud)...I'd say less than 20% have the new readers...what a laugh!

saba
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Re: Someone bought airline ticket with my card

Postby saba » Sat Aug 06, 2016 12:53 pm

I check my cards daily so would notice this.

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TyE
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Re: Someone bought airline ticket with my card

Postby TyE » Fri Aug 12, 2016 5:38 pm

I agree with you Jack. The police don't bother with identity theft crimes and they should. The reason they don't is because it usually isn't cost affective. They are typically crimes under a few thousand dollars and they know that most of it gets covered by the credit card companies anyways. It's pretty annoying actually. They need to make stiffer penalties for cyber crime. It's definitely a tough dilemma.



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