lobbythis wrote:I cannot advise on much, but I will tell you what most people do with PayPal since similar issues happen.
Netspend obviously has decided to close your account and deny you service, which they can legally do at their own discretion. So, you are stuck there.
I assume this is a prepaid debit with your SSN attached? At least that can help prove it's your money and legally they cannot just hold your money because they feel like it. They are basically doing what PayPal does to "protect" themselves from any aftermath of your "fraudulent" activity. Anyways, many people have success with PayPal simply by having a lawyer draft a letter to PayPal acknowledging said money cannot legally be held. I have not had to do it personally, but many people who run into this issue claim this works every time.
That's the best idea I can give. Hope it helps a bit.
I was thinking that. I am fine with them closing my account but the issue is that one card was lost and about 1500$ were used in ATM transactions and places like gas stations over and over. They claim the dispute was no error found, which is completely outrageous to me, why? All I ever did was load 3000$ and buy stuff online, Amazon and ebay.com to be exact. Left the rest of the money there to shop later, and one day the card gets lost and a buncha crap starts happening, transactions EVERYWHERE and locations I don't usually visit but are within my city. So they said no to giving me the stolen money back and I asked why? Absolutely no answer just said someone will get back to me ( bullsh*t ) and no documentation proving to hy it was declined, or why it was found not to be fraudulent! I want what's mines as I am legally protected by their own Terms and conditions ; I reported it timely, sent a written form by email explaining the error.
Is it expensive to get a legal letter ? Obviously Netspend needs to be informed regarding the reimbursement of the money that was stolen from me...and it has to be by force it seems.