Thinking about disputing a charge.

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jo939
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Thinking about disputing a charge.

Postby jo939 » Sun Mar 29, 2015 7:42 am

I was involved in a car accident. The actual details were a bit murky but I preferred to settle without involving the Insurance company as this could inevitably raise my premium. Anyways I paid the body shop doing the work which was a small but sizeable scratch on the other driver's car. I noticed that the complete amount came to almost $700, with an additional $200 was charged for a car rental. I received no paperwork, no nothing about such car rental. I obviously need that for my records saying that I fulfilled all of my obligations as part of the crash. I also feel like I may be getting conned here since the driver and shop owner are actually friends and I feel like the other driver is pocketing the money. First things first, I'm gonna ask the shop and the driver for a copy of the rental agreement/receipt. If they can't furnish that, can I initiate a dispute through my credit card, or will they simply agree that me signing a slip for the correct amount is valid? I did in fact sign the small receipt, I just wasn't aware that the rental was factored into the calculation.


whit
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Postby whit » Sun Mar 29, 2015 6:51 pm

Ultimately it comes down to what you signed and the fine line, sorry

jo939
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Postby jo939 » Sun Mar 29, 2015 11:48 pm

I've heard of people doing it successfully for other things, typically car repairs. Why not here? And is the purpose of disputing a charge to find out whether something was actually done. I've heard of people using the chargeback for hotel services.

takeshi
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Postby takeshi » Mon Mar 30, 2015 8:26 am

Unfortunately, This ^

You might have to chalk this one up to a learning experience. How did you end up using a shop where the driver and shop owner are friends? How did you not have a copy of the paperwork that you signed? How did you not review what you signed?

bankdisp
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Postby bankdisp » Mon Mar 30, 2015 7:10 pm

How is it billing on your card, through the shop or is it separately through shop then rental agency? could make all the difference. if it's is billed all through the shop...unfortunately you're probably out of luck, if you have no sort of invoice or proof of a lesser amount to be charged, they can send an invoice for the amount billed and unfortunately the bank will have nothing to respond to the merchants bank with to validate your dispute.

jo939
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Postby jo939 » Thu Apr 02, 2015 4:41 am

People get to choose where they want an autorepair. I do have a copy of all the paperwork, it's just that it didn't all add up so I asked the owner why I was being charged more than what the invoice said, and then he scribbled down the difference and said it was for a car rental. Surely it might be tough to prove that they got a car rental, since they would need to state the VIN, license plate, and all that stuff.

whit
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Postby whit » Thu Apr 02, 2015 9:46 am

Did you get a car rental?

Because typically car auto shops can claim via insurance for the car rental no? I wonder if it's always cheaper to go off insurance, why else would u have insurance..

If you were given a car to drive while your car is in the shop you can't expect that to be for free or a perk.. (although I know some places that would, it's always a good idea to ask when given anything, hey, am I going to be charged for this?)

But if you didn't get a car rental, than you would have grounds if they said that

You still may so I would see what others have to say

daniel2304
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Postby daniel2304 » Thu Apr 02, 2015 10:25 am

I think the car rental was not for him, but for the other driver. Although we don't know for sure if it was a legit charge.
All my posts are my opinions. All my posts mentioned "you" are merely for discussion-purpose only. No advice is given in any post at any time. It is also impossible for me to put effort to verify every statement that anyone has given.

jo939
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Postby jo939 » Sun Apr 05, 2015 9:58 pm

It was for the other driver. I was billed for it. I texted and called the other person to request a copy of it, no answer or replies. I went in to the bodyshop and they told me to come back another day when they weren't so busy. I came back and they said they misplaced it. A friend of mine secretly went in there and asked if they would get a car rental for him while his car was being repaired, they said no, that he would have to contact a car rental agency directly. I called them once again and they said they could not provide such copy. I'm writing a letter of dispute to Amex.

JamesMS
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Postby JamesMS » Wed Apr 15, 2015 10:53 pm

jo939 wrote:I was involved in a car accident. The actual details were a bit murky but I preferred to settle without involving the Insurance company as this could inevitably raise my premium. Anyways I paid the body shop doing the work which was a small but sizeable scratch on the other driver's car. I noticed that the complete amount came to almost $700, with an additional $200 was charged for a car rental. I received no paperwork, no nothing about such car rental. I obviously need that for my records saying that I fulfilled all of my obligations as part of the crash. I also feel like I may be getting conned here since the driver and shop owner are actually friends and I feel like the other driver is pocketing the money. First things first, I'm gonna ask the shop and the driver for a copy of the rental agreement/receipt. If they can't furnish that, can I initiate a dispute through my credit card, or will they simply agree that me signing a slip for the correct amount is valid? I did in fact sign the small receipt, I just wasn't aware that the rental was factored into the calculation.


In the eyes of the law, them being friends mean nothing. The owner of the other car has every right to take their car to any shop they deem fit. If they worked out a deal and were able to pocket the cash, there is really nothing that you can do there.

When it comes to the rental car, I could not tell you what your options are.

Did y'all sign anything as an agreement?
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