Someone in my city has stolen my card number twice

Get credit card fraud help: For victims of credit card fraud and identity theft, and those that can help.
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Dz5660
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Someone in my city has stolen my card number twice

Postby Dz5660 » Tue Mar 17, 2015 5:41 pm

About a month ago I noticed that there was fraud on one of my credit cards. It was purchases from liquor stores in my city. I cancelled the card and they sent me a new card. Today I get an email from chase that there is suspicious activity. This time it is a walgreens and 2 grocery stores in my city. I thought credit card fraudsters would be in different cities not in the same city I live. How in the heck are they getting my number? those of you that have been victims seem to have people use your numbers in other states. What can I do to protect myself? I know the card company will refund me but it is a pain in the butt. Is there a secure card I should ask for. I right now have that United Airlines Chase card. Im so sick of dealing with this im thinking of closing my account and going with someone that offers a chip.


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Postby takeshi » Wed Mar 18, 2015 8:37 am

What's normal or not isn't relevant. How your account info is getting stolen does matter. If the number is being used locally then someone probably is stealing it locally and you'd need to look into whether or not there's a business that you use that is swiping the info. You just have to carefully investigate and pay attention.

Dz5660 wrote:What can be done to keep these low lifes from stealing my number since my wallet is never away from me someone is somehow stealing my numbers and making a duplicate card.

Your card has to leave your wallet when you pay for things. Do you ever hand your card over for someone to swipe it? Does it ever leave your view? You also have consider the possibility that a merchant's terminal could be hacked and stealing the card info from customers.

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lobbythis
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Postby lobbythis » Wed Mar 18, 2015 10:47 am

See, Chase is having issues or is being heavily targeted over others.

CSP and Ritz card, both numbers stolen this month.

You are not the only one. Everyone can stop blaming it on the user too. I've never seen problems like this. I use my CapOne Venture card as my daily driver and it literally sees hundreds of transactions per month...guess what...NOT STOLEN EVER.

Dz5660
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Postby Dz5660 » Wed Mar 18, 2015 8:09 pm

It is always within my view at the merchants I use. However I suspect one merchant might be having his terminal hacked as it is one of those magnetic readers on the side of the computer or a gas station I frequent at the pump. I know that fraudulent charges are covered but it really bothers me some low life is out there getting away with this, plus I hate having to update my auto pay of new card numbers. My Amex has a chip and if the terminal has that option I think I am going to start using that. Chase told me their united card does not have the chip yet.

Dz5660
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Postby Dz5660 » Wed Mar 18, 2015 8:10 pm

I think you might be right, I am seriously so fed up with it as I had to call so many different people to update my card again.

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lobbythis
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Postby lobbythis » Thu Mar 19, 2015 2:26 am

Good to know on that United card. I'm applying for that next month, but no chip and all these stolen number problems, I just don't know if I'm setting myself up for more problems.

The updating of card numbers with subscription services, bills, etc. is also insane just like you said. My Ritz card is only used for big purchases and travel, but I don't have any auto-billing on it yet so I was able to avoid that.

I will say, my original Ritz card was beautiful and solid metal, much heavier than the CSP. Now, they sent me some temporary replacement that is even thinner and more flimsy than any other card I've ever seen. It's like some sort of cheap gift card and the imprint from the account number, exp. date, name, etc. has smeared a bunch of writing and information on the reverse side. I now have to wait for them to start issuing metal cards again all because they can't keep their customers' cards from getting stolen.

You may think it's a simple POS issue from a regular place you shop at, but I don't. My Ritz and my family member's CSP are both only used for travel/big expenses and not daily transactions like gas, food, essentials. Yet, both cards were stolen in less than 60 days for the Ritz and around 75 days old on the CSP. If it happens again on any of my Chase cards, they're getting SD'd until I get some legitimate answers from them, but I hope it doesn't come to that.

I also purchase services and products from overseas merchants using various other cards I have. None of those cards have ever had their numbers stolen either, even though they are far more at risk than the Ritz and CSP.

Dz5660
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Postby Dz5660 » Thu Mar 19, 2015 10:05 pm

2 things happened today, i tried to take Uber and I had forgotten to update my United Chase card AGAIN, such a huge inconvenience. I also went to a sporting goods store that had a terminal for cards with chips. I go to pay and stick my citi card in and.... It didn't work the cashier told me they disabled it because it don't always work right so swiping was the only option. I swear as a consumer you try to fight against theft but it's impossible. Hopefully I won't have to deal with this problems again. I stopped using my United card for a while if they don't care about security I won't either but I also won't do my auto payments with them.

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Postby luvbullmarkets » Fri Mar 20, 2015 4:38 pm

Have you used the same card multiple times at a certain gas station? Fraudsters are known to place card reading devices into gas station pumps.
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Dz5660
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Postby Dz5660 » Fri Mar 20, 2015 6:54 pm

Im starting to think that it was at a gas station I use. I might be signing up for one of those speedpass fobs so that I dont have to swipe my card anymore. Ive been looking at places to see where I can use my chip card to avoid swiping the magnetic strip and most places have the machines but dont utilize the chip reader or if you do use it then the card takes a long time to read. Fraudster win again I guess.

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Postby JamesMS » Wed Apr 15, 2015 11:04 pm

Dz5660 wrote:Im starting to think that it was at a gas station I use. I might be signing up for one of those speedpass fobs so that I dont have to swipe my card anymore. Ive been looking at places to see where I can use my chip card to avoid swiping the magnetic strip and most places have the machines but dont utilize the chip reader or if you do use it then the card takes a long time to read. Fraudster win again I guess.


There's a good possibility that you are right. This has happened to me before.
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