cheryle wrote:We purchased an item that turned out to be not as described. After contacting the seller who was unwilling to do anything to help-we attempted to do a chargeback at our bank. (A Visa debit card was used for the purchase).
Since the wording All items are sold "as is" the bank refused to process the chargeback due to the fact that they thought we would lose because of the "terms" listed.
Despite the fact that I purchased a cat and received a dog (not really but you get the idea) I am now (according to my bank) stuck with a dog because it was sold as is.
So is it true, a bank can refuse to attempt a chargeback if you request it?