- Centurion Member
- Posts: 1157
- Joined: Sun Jan 26, 2014 3:55 am
- Location: US
I can't offer much in the way of advice, but I do agree with you , Jsub. An unauthorized transaction is an unauthorized transaction, whether made by your son or a pickpocket that lifted your card from you. Either way, you didn't authorize it and either way Chase isn't going to go after the person that made the transaction.
Whether it is an in-app mobile purchase or an online game, would an 11 year-old even have the legal capacity to make such a purchase? Again, I realize I'm not being of any help to you, but I do sympathize with you and I believe (according to my very limited understanding of the law) that you should not be held liable for this.
EDITED TO ADD: I believe you should try to fight it, but at the very least you should request Chase send you a new debit card. It might be a pain if you have other automatic transactions set up, but if this game is storing the information it will at least prevent your son from making any further purchases. And I suppose this goes without saying, but make it very clear to your son that this behavior is not ok and take further steps to keep your card out of his hands. (Requesting a new card may also signify to Chase that you are taking this seriously and not just trying to get out of some purchases, not that it will necessarily make a bit of difference.)
EX - 809 (11/16) | TU - 803 (11/16)
American Express EveryDay - $20,000 (10/14)
Discover it - $23,000 (2/14)
AU on Barclay Sallie Mae - $10,000 (8/15)
plus several store accounts of varying usefulness now