EIPTCS.com - a suspicious charge?

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CarefulBuilder14
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EIPTCS.com - a suspicious charge?

Postby CarefulBuilder14 » Mon Jun 23, 2014 12:53 pm

I noticed a pending charge on my Freedom from 'IEPTCS.com' for $49.95. I have never heard of it before and the website looks fishy.

Does anyone recognize this company?

Edit: I realized I made an error in the subject line. The charge is, in fact, for IEPTCS.com.
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PlyrStar93
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Postby PlyrStar93 » Mon Jun 23, 2014 4:01 pm

Citi Forward Visa $5000 10/2012 | American Express Blue Cash Everyday $8000 2/2014 | Discover it $7000 5/2014
Chase Freedom Visa Signature $7000 6/2014 | Citi ThankYou Premier Visa Signature $5000 1/2015
All EMV.

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CarefulBuilder14
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Postby CarefulBuilder14 » Mon Jun 23, 2014 4:16 pm

Thanks for the link, PlyrStar93!

I did a quick web search earlier but didn't see that site. Others there had my exact problem.

I ate at a new fancy restaurant (the kind where the waiter takes your card out of your sight for several minutes) and used the same card the day before the IEPTCS.com charge appeared. It was the first time in ages that my card had left my possession.

I called Chase and disputed the charge. I was transferred three different times, so I'm not thrilled about the efficiency of the dispute process. But I was able to dispute it, they deactivated the card, and they'll send me a new card.

It's a pain to have to redo everything that I have on automatic billing...but the number is definitely out there in the hands of thieves so it's best to bite the bullet and not have to worry about other changes coming up.
Keeping indefinitely: IHG, SchwabPlat, CSP, Discover, Freedom, ED, BCE, Hyatt
May close or PC: Prestige, Arrival, BrooksBros
AA Platinum converting into Costco

Might add: Proper business card, CSR, Ritz, Delta Gold, First Tech
Letting new accounts cool off since May

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PlyrStar93
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Postby PlyrStar93 » Mon Jun 23, 2014 7:32 pm

CarefulBuilder14 wrote:I called Chase and disputed the charge. I was transferred three different times, so I'm not thrilled about the efficiency of the dispute process.

This could be my mistake. I realize the charge is in pending status, and pending charges are not supposed to be disputed.
If saying "fraudulent activity" and "unauthorized pending charge" you might have better luck. If saying "dispute" they might think you are disputing a charge that is posted, and more likely related to merchant mistakes/dissatisfied with goods & services etc., though I believe when the charge is posted you can still dispute it because of fraudulent charge.

CarefulBuilder14 wrote:the kind where the waiter takes your card out of your sight for several minutes

This happened to me a few times, I didn't care too much about it, though I know there is possibility they take down my name, card number, CVV, expiration date.
I just don't feel very comfortable to go to the cashier and see them swipe the card--they might think I don't trust them.
Citi Forward Visa $5000 10/2012 | American Express Blue Cash Everyday $8000 2/2014 | Discover it $7000 5/2014
Chase Freedom Visa Signature $7000 6/2014 | Citi ThankYou Premier Visa Signature $5000 1/2015
All EMV.

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CarefulBuilder14
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Postby CarefulBuilder14 » Mon Jun 23, 2014 8:04 pm

I can see that the Chase website shows my credit card has a different number now, though. Chase said the transaction was reported as an 'over-the-phone purchase of business services'. The fact that it was still pending and not posted was not an obstacle to my dispute. I was transferred around a lot, but I was clear that I had never heard of the merchant.

I also mentioned the fact that when I did a search for the company's phone number, one of the search results was the customer service line for a pornographic website. The CSRs seemed pretty relieved that I had addressed this quickly, before a dozen fraudulent charges were made.

Getting the new number is definitely a relief, as there won't be a ton of new fraudulent charges popping up.

Edit: A minute after submitting this post there has been an adjustment cancelling the sale! The sale and adjusting entry are now posted, along with other recent (legitimate) pending trasactions. So, it appears, Chase has agreed there was fraud.
Keeping indefinitely: IHG, SchwabPlat, CSP, Discover, Freedom, ED, BCE, Hyatt
May close or PC: Prestige, Arrival, BrooksBros
AA Platinum converting into Costco

Might add: Proper business card, CSR, Ritz, Delta Gold, First Tech
Letting new accounts cool off since May

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CarefulBuilder14
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Postby CarefulBuilder14 » Mon Jun 23, 2014 8:32 pm

Upon further investigation of the Chase website, it looks like the adjustment is just a temporary designation while they investigate it further. It's clearly not a website that has a legitimate business, so hopefully it won't take long.
Keeping indefinitely: IHG, SchwabPlat, CSP, Discover, Freedom, ED, BCE, Hyatt
May close or PC: Prestige, Arrival, BrooksBros
AA Platinum converting into Costco

Might add: Proper business card, CSR, Ritz, Delta Gold, First Tech
Letting new accounts cool off since May

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CarefulBuilder14
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Postby CarefulBuilder14 » Thu Sep 18, 2014 11:03 am

I got a letter from Chase today, finally resolving this officially and permanently in my favor.
Keeping indefinitely: IHG, SchwabPlat, CSP, Discover, Freedom, ED, BCE, Hyatt
May close or PC: Prestige, Arrival, BrooksBros
AA Platinum converting into Costco

Might add: Proper business card, CSR, Ritz, Delta Gold, First Tech
Letting new accounts cool off since May



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