Q: I have a Sports Authority card and it says the issuer is Comenity (aka World Financial Network National Bank). Haven’t used it forever and go online to try and look it up and I can’t find ANYTHING! No website for payments, applications, nothing. No info anywhere. What’s up with this card?!
A: I did some digging around for you and was surprised at what I found out!
Let’s begin with the not-so-surprising part. The WFNNB you mention handles credit cards for a lot of different stores. Although I didn’t see anything on the Sports Authority website, I was able to find some info on the WFNNB site:
As you can see in the screenshot, the interest rate is listed as well as some other basic info, but that page doesn’t say anything about how to get the Sports Authority credit card or where current account holders can go to manage their accounts. Weird, huh?
So next I Google for results within the sportsauthority.com site only and come across this…
It’s a corporate credit application for Sports Authority. This is for businesses only and is definitely not referencing the credit card that you have.
Okay this is driving me nuts. How can they have a credit card and not mention it anywhere?!
I went back to the Sports Authority site and to the page about payment methods accepted. Because if they have a store card, then surely it must be discussed there, right? Oh it was mentioned all right, but not in the context I was expecting to see…
Yes, it lists “Sports Authority store credit card” under the “We do not accept” category.
Does it make any sense they don’t accept their own store card?! At first glance, not at all. But given all the clues above, here’s what I speculate is going on:
- Their store credit card has been discontinued
- Since it’s discontinued, they are not accepting it for new purchases
- The reason WFFNB still has the cardholder agreement up is because there are still old accounts open which are making payments on a balance.
Remember, the above points are just my best guess – I can’t confirm anything since there is no information anywhere. But I’m betting that it was discontinued based on all that. If you want to call them, the cardholder agreement on the WFFNB site listed this for the customer service phone number: 1-800-322-1315 (but who knows if that number is up-to-date).
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Last updated for March 2017