Frontier Airlines Credit Card Review

frontier airlines planeFrontier Airlines has undergone quite a few changes over the past several years… a bankruptcy, new corporate ownership, and a merger with Midwest Airlines. Despite all this, they’re still a great low-cost choice for certain destinations. But is the Frontier Airlines credit card also a great choice? Let’s take a look…

There are actually a 4 different credit cards from Frontier Airlines; two consumer versions and two business versions.

The two Frontier consumer cards:

World MasterCard (with no annual fee)
This is their basic MasterCard for consumers, and the rewards are pretty dismal; you only earn only a 1 mile per $2 spent on regular purchases and 1 mile per dollar spent on their airfare (Note: You must use your Frontier Airlines MasterCard to buy the tickets directly from them to get the 2x points. If you buy through a third-party website you may not get the double points).

World MasterCard (with annual fee)
The annual fee is $69, which is lower than most airline credit cards. You earn 1 mile per $1 spent on regular purchases and 2 miles per dollar on Frontier ticket purchases. So basically you are doubling what you’d earn on the no-annual-fee card. Another benefit it comes with is that you can redeem companion tickets for 5,000 fewer miles.

The two Frontier Airlines business cards:

No annual fee business card: The rewards on this one are the same as the no annual fee consumer Frontier Airlines card.

$69 annual fee business card: The rewards are the same as the consumer version MasterCard.

Should you apply for a Frontier Airlines MasterCard or not?

I think Frontier is a great airline, especially if you live near their main hub in Denver. However I’m having a very hard time justifying the first version (the one with no annual fee). Simply put, if you want a no-annual-fee travel card, there are a  lot of better options on the market such as the VentureOne card.

The $69 version from Frontier is probably the only one worth considering. But I’m picky about paying fees and given the lack or benefits (no free checked bags, for example), it’s not exactly impressing me.

Other options

Over the past few years a number of non-branded travel cards have hit the market that are pretty enticing. They earn you points/miles that you can spend on any airfare purchase. My favorite among these are the Chase Sapphire Preferred and the American Express Premier Rewards Gold. The drawback is they have annual fees, so you must consider whether the benefits make sense for your needs and spending patterns. You can go here to see my reviews and suggested sign-up offers.

The responses below are not provided or commissioned by the bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. It is not the bank advertiser's responsibility to ensure all posts and/or questions are answered.

I got the card and the miles. Booked a free domestic round trip ticket over Christmas holidays. I fly Frontier a lot, and so far so good. If you can wait to pick your flight dates and can travel light so you don’t have to check a bag, you can get great deals. Recently saw flights for $33.20 each way to my hometown and back, so I went home for Labor Day for $66.40. I have never seen standbys on Frontier, so I’m pretty sure they don’t do the overbooking game.


I haven’t even received my card and already regret it! I should have read the reviews 🙁

This happened to my husband with the 40,000 mile Frontier offer on the plane. When we tried to use the miles, zero miles credited to our account. Barclays said to call Frontier, and Frontier said to call Barclays. We finally got it straightened out, but it was NOT worth it.

Don’t blame Barclay’s, however. I have a “regular” Barclay Arrival Plus card (not connected to any airline). I earn miles that can be used with any travel-related expense. I simply apply the “miles” (calculated into dollars) against the air fare, rental cars, or hotel charges listed on my Barclaycard. I can pay off all or part of an expense with the number of accumulated miles. Plus, no foreign transaction fee on any international purchases. You get what you’re promised, you are not limited to using any specific airline/car rental company/ hotel, and you can even use the miles if you make your purchase through a fare aggregator such as kayak. First year free; $89/year after that. Highly recommend!

Like many others, I applied for the Frontier credit card under a promotional offer for 40,000 bonus miles after paying the annual fee and spending a minimum amount (I think the requirement was $500) within the first three months. I met the requirements and never have received the bonus miles. I have had three cases opened, spent hours on the phone with both Frontier and Barclays, including simultaneously trying to sort this out. A year and a half later, I have had no resolution and neither Frontier nor Barclays will take responsibility nor follow through. Horrible customer service and a rip off. Pathetic.

We also had the same results. This card is a scam. Canceling our card.

Major scam! Was promised 40,000 miles….recieved 10,000. Whe i called them, them told me they gave me the no annual fee cardwhich only gives 10,000. Apparently they decide what one they give you, not what you apply for. Very poor card!

Same as everyone else, I guess. $500 in the first three months and the promise of 40,000 bonus miles. It’s mid-November and I haven’t received the miles. Granted, compared to everyone else, that’s a short time, so I’ll keep waiting. The first year of activation will expire in March, so we’ll see. I just thought I’d chime in, in case someone is thinking about doing this. I’ve used miles incentives on many cards, Southwest, United, AA, etc. None have had this problem. So, a word to the wise, I guess.

I would strongly advise avoiding this miles program/credit card/airline!
After many calls to Frontier, Barclays, and back and forth, it is clear that I am not going to get the 40,000 points that I completed all requirements to receive. They saw that I spent $546 in the first month and I had waited 8 months but neither side would resolve this.

Had exactly the same experience, many phone calls each culminating with promises to fix the problem. Finally ended the process at the one year mark when they wanted the annual fee payment.

MAJOR MAJOR SCAM. DESPICABLE!!! Same problem: multiple calls back and forth from Frontier to Mastercard. Every time a time limit given and every time Limit expires and no bonus miles showing. Still waiting after 6 months. Have no confidence it will ever be resolved. Utterly disgusted with Inept customer service. NOBODY should sign up for this card unless you want to waste your time and money!!!

Our Flight was delayed 2 hrs, no one told us. No one at the desk. Nothing on the boards. I had to look our flight up online to find the status .Then 2 hrs later our flight was delayed another hour. No sorry. No apology. I will avoid Frontier in the future. Cheap flights but don’t count on on-time arrival or departures. The flight attendant walked right by us so fast asking if we wanted drinks. Didn’t stop, didn’t come back, was at back of plane on his phone.

In June 2015, I was on the Frontier website and there was a big sign with a link that said to apply for a credit card and get 40,000 miles. Stupidly, I clicked on the link and applied. I got the card and started using it. Today, I checked my early returns account and there was no 40,000 miles. There was 10,000.

I called Frontier and they told me to call barclay’s bank. I was first told that the annual fee was waived for the first year and then i would be charged $69. I asked when would I receive the 30,000 remaining miles. The representative did not know and transferred me. The next person said that barclays decides whether or not one qualifies for the 40,000 mile card with annual fee or the 10,000 mile card without annual fee. He looked up my account and said that I was given the 10,000 mile card. We got into an argument, then he said I selected the 10,000 mile card. What a joke, I canceled the stupid card. Bye Bye Barclays.

I have not received the card yet but after reading the reviews I don’t think I want to activate it. does anyone know if I will still get charged the annual fee if I never even avtivated it? also is there a way to cancel before I get the card?

Good move. after getting the credit card the airlines pulled out of OKC, now to redeem my miles is impossible. there’s always a catch. Stay away from this company

You shouldn’t be charged the fee if you don’t activate the card. I signed up for an Amazon card and received it but the interest rate was outlandish. I didn’t activate it and I was not charged the annual fee. I believe that is the law. Mike

Oh yes they will charge you the annual fee and send you a bill. I was promised if I signed up in flight I would get 40,000 in points they would waive the annual fee and after my first purchase ( no minimum amount ) I would get an additional 10,000. Well I got a total of 10,000 points and my first bill for 69.00 annual fee, and I haven’t even gotten my card yet. Worst scam ever. I will never fly Frontier again liars and a garbage credit card

DO NOT GET THIS CARD!!!! It is a complete scam. We live in Denver and fly to Tampa and other places all the time. The flight attendant said that once we paid the annual fee and used the card we would get 40,000 miles. My husband and I used the card for everything and I paid it off every three days. My credit limit was increased to 20K. We have excellent credit score. Well, I just tried to book a flight to Tampa for a non-holiday time and it was going to use 80K mies for us. And they charge bag fees, and other charges that are undisclosed. At Christmas before I had the card I was one minute late arriving at a tiny airport due to weather and they would not let me board. There was no line for security and the flight had not taken off. I had paid for my ticket. They require 45 minutes vs 30 min inadvance for small airports unlike all the others. I had to shell out $1K to get home on another airline. There flights are pretty cheap so just use them for that but God forbid you are late one minute. There was no apology, no partial refund, etc. This card is a complete scam. Oh and flight times – all flights to Tampa are depart at 11:59 and arrive at 5:32 AM to Tampa. There is no other option. Now who wants to fly all night???? And then make your family pick you up at the airport at 5:32 AM??? And you will talk to someone from India who has can’t speak English. It is the worst !

Customer service hangs in there with you while they lie lie lie. The whole time making you think they are doing their darnedest to fulfill promised 40k miles, but i will never see them. It’s been since December it’s now going on April and I just get danced around. it’s every body else’s thing to fix. It will take another 20 – 30 days EVERY phone call. The card offer is a scam the interest is HIGH and the yearly fee will come around again before I ever hope to see the 40k. I don’t believe anybody ever gets it.

Not real impressed, if you need customer service is from India. Apr is 25%. Don’t like

How do I apply for a credit card though frontier


I had the exact same experience as many other posters. My wife and I were approached at the Denver airport and given a song and dance about all the free miles we would get if we got this credit card. We were literally told that this was enough miles to buy each of us a round trip ticket from Denver to Costa Rica and, even with the $68 per year annual fee, it sounded like a great deal so we promptly applied. After paying the annual fee (times two as we each opened an account), not only did we never get any miles, but when we called Frontier they couldn’t even find a record of us having a Frontier Miles credit card. After much hassle they managed to find the account, but then said what we had wasn’t a mileage card at all and our account was not eligible for any miles. Say what? Do they even offer a non-milage card? We ended up calling Barclay’s to cancel the cards and, at that point, Barclay’s suddenly got proactive and went ahead and gave us the miles promised (or at least they promised that “within 8 to 10 business days, the miles will be credited to our account.”

Good grief, what a scam. If and when the miles get posted we will use them ASAP, but after that Frontier can go suck an egg. I will never fly on them again. As far as I can tell it’s just a ploy to sell a high interest- high annual fee card and you basically have to throw a hissy fit to get them to simply fulfill their end of the bargain.

I went to the frontier website and applied for the no annual fee card with 10, 000 bonus points. I received an email in mid July stating my card was approved and mailed. The email stated I was approved for the $69 annual fee with 40, 000 miles. I called Barclays to either switch to what I applied for or cancel. I was transferred twice before 3rd operator accused me of applying for the wrong card. I demanded they cancel the card but she insisted they do an investigation and would give me the card I applied for. She gave me a case number and all. NOTHING. I called a week later for the status, still nothing. They told me to wait and someone would contact me. With all this going on, I never received the card and it’s never been activated. Today 8/6/15, I called again only to find out they charged the $69 fee to the account and their investigation was closed on 8/4/15. No one contacted me. They just kept it as if even though I didn’t apply for it. They charged the fee to my account. I still never received even though they have my correct address. When I called today to cancel, oh they offered to switch the card to a no fee whatever whatever. No thanks, I canceled. Now let’s see if they canceled it for real and not asked me to pay for a fee on a card that I never activated.

I have never seen so many complaints about a credit card ! I recently applied but will cancel as soon as I receive it. I already new the customer service was bad. I booked a flight to San Francisco for July 23. When I received the confirmation it said SEPT 23rd
I immediately called customer service and they wanted me to pay an additional fee for their mistake. I asked for a supervisor and they too care of the change. I took the flight and would not fly FRONTIER again…….so much odor and filth in toilets…..
Thanks for the comments on the credit card……….will cancel.

In purchasing a Frontier ticket, saw the promotion with 40,000 miles. Went through online reservations, then the option to apply for the CC at check-out. Applied and approved through Barclays CC, then clicked the option to return to booking and purchase tickets with the new CC to immediately charge $1000+ to get the miles.
Long story short, after multiple phone calls with Barclays and Frontier supervisors (finally a one-hour call with the both), told that the CARD COULD NOT BE USED UNTIL I RECEIVED THE PLASTIC CARD – the two companies aren’t able to share/access my new credit card info, even though the last 4 digits were automatically displayed. Barclays service was excellent, he even offered me additional miles when I thanked him for his help, but Frontier – not.
I’ll watch closely to make sure I get the 40,000 miles after I make my first purchase and pay the annual fee.

Frontier is a zero customer service company a lies when booking trips with credit you have in there system. I had $500 credit but called to book which costs extra to speak live but paid and still F÷×=÷# up my reservations and charged my credit card without using my credit already paid in system..hrs and hrs finally telling get me a supervisor..3hrs this lady finally cleared up but not worth stress the b.s. and still charged for the person to person booking compensation for aggregation so be very careful and buy insurance and use it for stolen missing things there crooks…good luck and I’m a gold master card frontier holder but zero better not recommend credit card scam.

My wife and I both signed up for this credit card. The application says make a purchase and pay the annual $69 fee to get the 40,00 miles credit. This has been done on my wife’s card, but Frontier says that have no record of her # from Barclays. Barclay says it is Frontiers error and it should show up in a month or two. Both of my numbers showed up, my original Early Rewards and the Barclay number. The Frontier agent said the accounts should be merged, which he did, and now it shows me with zero miles. The next Frontier agent says that my old account is gone and no information can be retrieved from it. Although he also says that the combined miles should show up in 24 hours.
I would not recommend this card with all its problems. If I ever fly Frontier again, I plan to tell everyone of these problems when the Flight Attendant tries to promote the card.

Look at Frontiers website and flight schedule prior to signing up for this card. Many of the flights are severly limited from San Diego (check your city) and hardly any are just 20,000 miles like they stated that most flights are.

Look into another card – there are many out there with better perks and more accurate info

Frontier charges for everything – seat assignment, carry on bags, checked bags so the real savings is only around $300 or less for signing up for their card after paying the $69 annual fee. Also they don’t give you an annual bonus like Southwest does and their website is hard to navigate around. I think Southwest is a much better rewards program but Frontier’s “regular” prices are comparable to Southwest Airlines.

Barclay did exactly what they promised. I complied with the terms and paid my fee and purchased well over the minimum requirement. I received my air miles. If you are too stupid to follow directions, avoid this offer. 🙂

Really you clearly must be the stupid one because you must work for Frontier if that actually happened. Is it stupid to be told they would waive the annual fee but I still get charged it? Yeah stupid for Frontier, Barclays and you!

Myself and wife both Signed up for the cards with the $69.00 annual fee to get the 40,000 mile bonus. It’s been 10 months, paid the 69.00 fee the first billing statement and still NO 40,000 EARLY RETURN MILES

Suspect you missed the 90 day window where you needed to purchase a minimum amount required on the card to fulfill your obligation.

Worst thing I ever did was sign up for this card! They have discontinued many of their routes, of course which were the ones I wanted. I try to call to redeem my points, because the ability to do so online is always “currently unavailable” and then finally give up after being on hold for over an hour.

I am going to cut my losses, cancel this card and never fly or recommend Frontier Airlines again.

This card is a total ripoff. We signed up and got our 40,000 miles and you can’t use it for two round trip flights like they say… It’s very misleading. I spent an hour on the phone with frontier and they couldn’t find me one applicable flight that was roundtrip for 40000 miles- not a single one. If you’re contemplating this credit card save your time and money and get a southwest card.

I haven’t tried to redeem my 40,000 Early Return miles yet, so we’ll see how that goes when I do. However, I will say that Barclays SUCKS big time on what they tried to pull on me. I signed up and was accepted for the $69/annual fee card (to be honest, just to get the miles, then use it minimally if at all), after which I placed a purchase for $480 on the card. I received my first statement a few weeks later, and saw that the $69 annual fee was also placed on the first statement, putting me at about $550, over the threshold to receive the bonus miles. I contacted Barclays to make sure that I had reached the required spending within the first 90 days of card ownership, they said yes, the miles would post on my next statement. After the next statement came and did no include the miles, I called them back and they assured me that I had done my part (reaching the $500 minimum) and the miles would post on the next statement. After the next month, they had still not posted, so I contacted them AGAIN about this. This time, the person I spoke to said they were sorry to inform me that the $69 annual fee DOES NOT count toward the $500 min spending and because the 90 day window had passed, I was not eligible for any promotional miles. I was LIVID. It took a few hours on the phone over the next day or two and a lot of arguing (and me printing out the email conversation I had with the agent and sending it to Barclays) to get my deserved miles. Again, I haven’t tried to redeem them yet, so we’ll see if there is another black eye waiting for me, but this first impression is definitely not a good one.

My daughter signed up for a credit card offer that Frontier offered during a flight. She was promised two free domestic flights for the annual fee of $95 for the card. She signed up knowing what she was going to use them for and when. Frontier refuses to redeem the points. She has spent hours on the phone with Frontier and the Frontier Credit Card company. They are refusing to apply the points after she explicitly followed their guidelines for applying the points to this flight. Also, the number of points given would only be enough for one flight. The guarantee of two free flights is a misnomer and it still appears on their website. The airlines and the Frontier Credit representatives keep telling her to call the other number. It takes between 30 and 40 minutes to get a live person. Today she spent well over an hour on the phone with a supervisor who refused to redeem the points. Their customer service is terrible and I believe they deal deceptively with their customers. The credit card offer is a scam. Please don’t sign up. You will be sorry you did. I’m writing this only for the purpose of protecting others from the same deception and loss of money. My daughter is out nearly $900 between the sign up fee and the flight. She isn’t even flying into the airport of her choice because Frontier doesn’t go there! Ugh! Live and learn.

Worst customer service ever! The website never works. Never received a single response to any of my online inquiries. There is a 45 minute wait on every phone call, no matter which department or which time of day that you call. I can see my miles in my account, but there is no way for me to use them. I’ve been trying to book a flight for weeks.

Looks like almost everyone on the page agrees with me. This company SUCKS. I recently moved out of state and I told them that. Yet they keep shutting off my credit card. I have called them several times to ask why they keep shutting it off and how they know I just moved. Their answer is “sorry won’t happen again.” Yet I have been calling them several times this past month. I called them today and the lady said what is a 7/11 you have that charge. The company does not know it is a major gas station. If you ask me, everyone should know what a 7/11 is. Then I told the lady at customer service today that if they keep this up I will write a bad review and switch companies. Not even 12 hours later, my credit card was shut down again so here we have this review. But when I told her I was going to write a bad review about this horrible company, she hung up the phone on me. Very professional if you ask me. Save the hassle get miles on another airline. Not worth all the shutdowns to get miles for a very crappy airline anyways.

So I read all the reviews here before I applied for the card.

I went ahead and applied and was accepted. I made sure to charge $500 right away to get my extra points and signed up for online banking with them as soon as I got the card.

If you want your points on your first statement (all of them) you need to pay off the annual fee right away- before the statement is ran. Just go ahead and make an online account and pay the $59 annual fee once it shows up.

I got my points in a month and used them to pay for my kids tickets to Disney World.

It really isn’t hard- you just have to read everything and do a little research.

I was outraged when I was denied the Frontier credit card. The excuse was my credit score. I checked it and found my Trans Union score score to be a hundred points higher than Trans Union had reported to Frontier. I called Frontier to complain and was told to consult Barclay Bank. The telephone # Frontier gave me was not functional unless you had a Frontier credit card, which I’d been denied. I have no debts–fully own my house and car and pay all bills on time. I think I was denied for two reasons–both unjust: I’m a woman, and I am not likely to pay any interest to Barclay Bank. But now that I see everyone else’s dissatisfaction, I’m glad to have no part of their financial schemes.

You seriously think they denied you because you are a woman? Do you honestly think a bank as large as Barclays would make an application denial based on that. Get a clue.

I applied for their card, it was 25,000 bonus points after making any purchase even one dollar they told me, but it did have a $59.00 annual fee, i did receive the points about 8 weeks later and did receive a round trip airfare to Florida and i still have 5,000 points remaining, to me it was a great deal for the 59 dollars got a round trip and my best friend applied at the same time and we were able to go on the same flight. only problem is there are not enough dates available unless you book way in advanced.and you have to wait on the phone a long time,but the plane trip was great,and especially since it was free.

They did the same thing to me. They would move your payment up a few days without notice. Once I started to contest the late payments the gave in and took the late payment off. They stilled left my percent rate at 29 %. This is a scam. They also charged me late payments if I payed to soon. Said the second payment was still in the prior month. Even thought I called them and told them I was out of town so I was making the payment early for the next month. Never received the late payment they charged. These guys are rip of artist. Should be illeagl.

frontier is worst card and service ever! Called to find out the status on our account because we never even activated the card and there were charges on it and all the people I talked to were very rude!

DO NOT USE!!!Absolutely the worst credit card experience I have ever had was Frontier. They boast about all the great points and miles but fail to mention the annual fee. My fist billing and I already owed them money even though I never even used the card. I called to cancel the card immediately and was told they were credit the annual fee. Great because I didn’t even use it. I have now been fighting with them for 4 months to get this taken care of. i never used the card but now I owe 90 plus dollars in annual fees and late charges. Every time I call they reassure me the balance will be removed but just continue to add late charges. I have spoken to 4 reps and 2 managers and they just tell you whatever but do nothing. BE WARNED!!!

Horrible credit card, horrible customer service. They essentially lied to me, I would not recommend this for anyone. I signed up for the card on the airplane and was promised a 50,000 mileage promotion+3,000 bonus for signing up on the plane. Imagine my surprise when I only received 35,000 miles. After arguing with Barclays and Frontier, they basically told me I could just cancel the card, because they refuse to acknowledge that they had run the 50,000+3,000 miles promotion. Deb and Debbie, who commented saying that the card is wonderful, are they employees of Frontier?

I for one, think the Frontier Credit Card did exactly as was explained in writing. I spent $500 within the 90 day window and after paid off I received my miles within 30 days. People who are complaining just do not bother to look or read the details, the annual fee was also described in writing. Barclay-Frontier were great. I got an email which told me the miles were in my Frontier account- very happy with card. Some people just like to complain or are too stupid to read about how it works. Kudos to Barclay and Frontier.

I just want to say that my husband just got this card. We immediately charged the required amount to get the miles promised. As soon as we paid our balance the points were in his account! Great service for us!

I recently applied for Frontier Mastercard with $59 fee. I got approved and started using the card to accumulate miles. The offer was 25,000 bonus miles after first use. After receiving the first bill I noticed that I have only 5000 bonus miles instead of 25,000 miles. I called customer service and to be frank the worst customer service I ever experienced. They told me that the miles offered are based on credit!!! Not everyone gets 25,000 bonus miles. I was shocked to hear that and nowhere in terms & conditions it is specified. One advice DO NOT GET THe FRONTIER CARD. They deceptively offer points.

Thanks for saving me the trouble of applying for this card – I was just about to send in the application thinking I was going to be guaranteed an airline ticket.

Worst card I have ever had! Worst customer service ever!! I called in to check my balance and they said the miles had expired due to inactivity. I was shocked because my credit card was active and I had a balance due on the account. They said they emailed me about the miles expiring I looked back at all my emails and all I seen was emails about my statement and promotional offers no email saying that my miles were expiring. After being disconnected twice and sent to a supervisor he told me there was nothing he could do. My only option was to buy back the miles for a penny a mile. I said no way I could just buy a plan ticket. I had been a customer since 2006 and never redeemed any miles, never made a late payment, the miles expired 2 weeks ago which could have been avoided if I would have gotten the information from them they say they sent. They said they send 1000’s of emails everyday so they can’t guarantee that they all go through and they are not responsible for failed emails. They would not reinstate the account so I closed it. I continue to be happy using a flex point’s card and a Delta card. I called to check my American Airlines balance because I did not have a card and had not flown with them in 8 years I figured I would have no miles but it did not hurt to check. The 6,000 miles I had were expired but without me even asking they reinstated the miles. After 7 years of being a customer I am very disappointed with the Frontier MasterCard and advise all my friends and family to go with other rewards cards.

I love this card. We have had it for several years. I didn’t want to be charged the annual fee and after 6 years of using it with NO PROBLEMS whatsoever we cancelled because fo the fee. A few days later I applied for a new card and got it with no problems. We have used our free flights over the years for ourselves or famiy. We just used our most recent ones for a flgiht over Christmas with no black out dates. We all need to read the fine print and then pay our bills. We have had nothing but good fro this company.

Do not apply for this card. They fraudently offer points. They say they offer 25,000 points with your first purchase. 2 months later and many frasturating calls to Barclay customer service, the points still have not been transferred to my Frontier Airlines Early returns account. Their customer service is the worst I have ever encountered. I’m not even really sure what they are being paid for! I had so many problems with them. From being disconnected to my inquiry into the points being closed with no resolution.

I couldn’t agree more with above comments. Stay away from this credit card! They are running a scam. My experience with them has been extremely negative.

By all means if you have the card with an annual fee, be sure to cancel the card prior to the expiration and do so in writing. Otherwise you will be charged the fee and if not paid on time a late fee on top of the fee. When I called customer service, I was lied to, treated poorly and was talking to someone in the Philippines. I was told that there was no one to contact in the United States. Actually, I was told that it is the luck of the draw, that there are customer service reps in the US, if you are lucky enough to have a US rep answer your call.

I doubt very much that there are reps in the US, but it is a good line or should I say lie. Any time I see anyone at this Kiosk at the airport, I am going to give them a copy of all of these comments. I may have been scammed but will take great satisfaction in protecting anyone else from suffering the same.

The Frontier website advertises to apply for their credit card and receive 25,000 miles enough for a round trip ticket and I had received emails because of having a frequent flyer number stating the same. I was making a Frontier reservation the end of March and up popped the offer sign up for a Frontier card and we will credit your account with $75. I thought no time like the present, so I signed up.

First statement arrived gave me $75 credit but only 5,000 bonus points for signing up for card. Thought it was a mistake because that is what you get for the no fee card and I received the World card with $59 fee. They took it under review and said I should see the points on my next statement.

Statement came today no points. Called and was told that the $75 credit offer was for only 5,000 miles and 1 point for every dollar spent. I did not read the fine print and thought I was signing up for the 25,000 bonus point card. BE CAREFUL. I feel I was deceived. The old bait and switch plan. $75 or a free roundtrip ticket??? Dah!!! Barclays refused to give me the 25,000 miles – I even offered to give them the $75 back.

I signed up for the Frontier Card…and after spending $1000 on their card…received a free ticket to any lower 48 state destination. The card worked as it was promoted. can set the card up to automatically payoff each month from your checking or savings account…therein avoiding their interest charges.

I was stopped in the Denver airport also. I was mistakenly thinking I was getting just a frequent flyer card … not a credit card. I’ve used it a few times because Sam’s club only takes MasterCard. But I’m going to find something else.

My wife and I did the same thing in the Denver airport, thinking it would be a good way to use their bonus air miles, etc. I pay all the bills in our lives. We have been married for 22 years. We both have excellent credit rating and history. We always pay our bills early or on time. We both received cards.

The shock came when we saw that her interest rate was 15.99 and mine was 25.99! We have now made 6 phone calls to all the places they keep sending us. No one is nice. No one can make any sense of this. No one can do anything about it. There is no logic to their practice except it seems they want to make everyone angry. Their response is terrible. They are difficult to deal with. Don’t do business with Barclay’s, the bank that handles these cards.

I too landed in the Denver airport and was led to believe that we would get a rt ticket for abtaining their card – they stopped me, I wasn’t searching them out. Well we did everything we agreed to but lo-and -behold the company won’t back what their rep promised………………….. sad, very sad.

I was in the Denver Airport and a lady stopped me to tell me about their credit card. I went ahead and got the card with the annual fee because she told me I qualified for the free RT ticket with the 59/year card. I was never told that they decided not to give me the card until after I did the $500.00 purchase within the first 90 days. I called wanting to know where my 25,000 points were that is when they told me. This is just sad that they use these tactics to get people to sign up with them. I would strongly advise to stay away from this company. VERY DISHONEST!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

if you keep pestering them they will give you the points…they did the exact same thing to me and i kept calling until they opened a “case” and then i called every day while the case was open…they are very dishonest but if you keep bugging them you get what you should have had in the first place

Same thing happened to us. We sent an e-mail and called with no answer to where our bonus points were. I want to say something to the people who try to stop you in the airport, but they are just working for the system. We are not happy at all with this, but are unable to do anything about it it seems!!!!!!

DO NOT get this credit card, I have had mine for a couple years and generally had some sort of balance on it, I times anywhere from $20-$1600 this was the only credit card that i had and suddenly the website at no longer worked so I called in to make my pament and inquired about the webiste and was told they had no idea why it didn’t work….I at that time paid my card off in full and 10 days later they canceled my card saying due to dbt issues……I have no other debt…no car payment and no other credit cards and I rent so not even a mortgage…..this company is out of control..the reps are rude and often say I don’t know I don’t know….BAD COMPANY

I got this card after a bancruptcy. The interest rate was 9%. The bank changed my due date on me and I made the next two payments late. they raised my interest rate to 29%. I get paid once a month on the first of the month. I would do the online payment through my bank and have my bank send out checks to pay my bills. This is why I didn’t see the due date had changed. I contacted them and they looked at my payment history and it always was on time and for the same amount. the two payments that were late were still on the first and they even agreed that it was because the bank (they) changed the due date to be before the first of the month. They said it was routine they did that. They changed my due date back and credited me the late payement fees but still raised my interest rate. I have a new credit card now through my credit union at 9%. Frontier also gave me a credit line of 5K when I opened the account. With my tax return I paid 2500 towards my credit card and this is after I had the card 2 years, they cut my credit limit to 2250. Trying to deal with customer service is awful. They take advantage of people and rip people off. Stay away they are crooked.

this company is horrendous. My husband was traveling a lot and so we used the Frontier/Barclays/Juniper credit card. We are now trying to consolidate our debt and are using Money Management to help us. Two other creditors have agreed to a lower interest rate and a shorter term. Juniper will not respond to proposals, they have outsourced their collections dept, the reps are extremely rude, they hang up or will not help. they keep saying to change the proposals and the MMI rep keeps asking how to do so and they will not tell you how to.