Credit Card Car Rental Insurance

Posted by CreditCardGuru

The need for credit card protectionDoes my credit card cover rental car insurance?

There are number of misconceptions floating around out there about rental car insurance credit card coverage. In fact, from my experience most don’t understand how it works exactly. I will go over the details but always check with your credit card company before renting to confirm… as we all know “terms and conditions are subject to change.”

How it works…

First of all it’s important to note that in order to qualify, you will have to decline the rental car company’s insurance and pay for the rental in full using your applicable credit card. This credit card car rental insurance is secondary; meaning that it only pays out what your primary auto insurance doesn’t cover. Usually that means they will pay the deductible on your personal car insurance. What if you don’t have regular car insurance? Then typically, but not always, the credit card coverage will kick in right away for the very first dollar in damage.

What’s covered…

Coverage varies by card (which we will discuss more in a moment) but typically it only applies to damage resulting from collision. That means if you get in an accident, it’s probably covered. But if someone keys your car, you might be stuck paying for it (if you don’t have primary insurance which covers it).

Vehicle exclusions…

If you’re renting a Taurus or a Camry, then you should be okay. But anything other than your run-of-the-mill passenger car and you may not be covered. For example, pickup trucks are never covered. Exotic and luxury cars, antique vehicles, full size vans, motorcycles, and some SUVs are not covered. So to play it safe, rent a basic car and always double check with your card issuer to make sure.

Let’s take a look at typical credit card car rental insurance coverage. Please note this information may be outdated and incorrect, so you will definitely need to check with your credit card company before renting to know for sure:

American Express
Cards: all American Express credit cards and charge cards
Duration: up to 30 days
Amount of Coverage: varies by card, the charge cards (Gold, Platinum, Centurion) seem to offer the most
Excluded Countries: Jamaica, New Zealand, Australia, Israel, Ireland, Italy. If you have a small business American Express, coverage is only applicable for rentals in the United States.

Discover
Cards: all Discover credit cards except for student versions
Duration: up to 31 days
Amount of Coverage: up to $25,000
Excluded Countries: none, as long as rental car company in that country allowed you to pay for the rental in full using your Discover card

Visa
Cards: all Visa credit cards included
Duration: up to 15 days in your country, up to 31 days when renting outside of your home country
Amount of Coverage: up to the actual cash value of most rental eligible cars
Excluded Countries: Ireland, Northern Ireland, Israel, Jamaica

MasterCard
Cards: only included on MasterCard Gold, Platinum, World, World Elite credit cards
Duration: 15 days for Gold and Platinum, 31 days on World and World Elite
Amount of Coverage: whichever is less: $50,000 per accident, current market value, actual repair costs
Excluded Countries: none for MasterCard World and World Elite, for Gold and Platinum the exclusions are Ireland, Israel, Jamaica, and where it is not permitted by law.

The fine print…

As you can imagine, all of these credit card car rental insurance policies come with loads of fine print. Be on the lookout for fees which are not covered. For example, most will cover “reasonable towing” fees, however loss-of-use fees (while the car is being repaired or replaced) may not be covered if the rental company doesn’t provide your credit card company with proper documentation. “Administrative fees” with MasterCard are not covered. Discover cards don’t cover any of these fees whatsoever.

Other exclusions…

If you didn’t pay for the rental car in full with the credit card, you definitely won’t be covered. Driving while you are under the influence will most likely invalidate your car rental insurance benefit, too. Vandalism is rarely ever covered and theft of vehicle isn’t always included. Be sure and check to see which driver(s) will be covered. There may be other exclusions depending on the issuer.

Does it really protect you?

As you can see, there are quite a few loopholes and fine print which create gaps in coverage. This is why it’s so important to check with your rental car credit card insurance policy (and not rely on this article) to determine the exact coverage you have.

My personal recommendations

If you don’t have comprehensive insurance on your own car, then I would definitely be skeptical of these secondary insurance coverage policies that credit cards offer. Unfortunately rental companies charge anywhere from $20 to $25 (plus tax!) for each day of insurance coverage if you buy it from them.

However if you have an American Express, you can buy optional primary insurance for just $24.95 per rental from AmEx directly. That basically means if you’re renting a car for longer than a day, it’s cheaper to get it through your AmEx card. The other added benefit is that it is for primary coverage (not secondary) so if you back up into a concrete post, you won’t have to worry about the vehicle repair claim negatively impacting your regular insurance history, since it won’t be reported to them (as long as the cost of the claim doesn’t exceed your AmEx rental coverage). Don’t have an AmEx card to do this? Then I recommend you check out the highly rewarding no annual fee AmEx Blue.

Alternately, you can get primary credit card car rental insurance for free with the Continental Airlines credit card.

10 comments... read them below or add your own

  1. Ron January 18, 2012 at 7:52AM

    Why is a World Master Card acceptable in Ireland for rental car insurance but not a regular Master Card?

  2. UCT January 17, 2012 at 6:37PM

    Great info, this teaches anyone not to pay in any other way than credit when it comes to car rentals! Hopefully more people see this

  3. joh rabbit January 14, 2012 at 5:11PM

    It makes sense when you don’t have a primary coverage that everybody is trying to avoid covering you when you rent a car, simply because they think you don’t have the car owner experience in caring about the car, driving safely (and driving experience in general). That’s why they have these fine prints and time frames for responses to claims.

    Sad true, but we got to try to understand the “others”. They insure you with the hopes that you know what you’re doing, and trying to minimize their liability for other drivers mistakes.

    Thanks for sharing.

  4. PO'd November 22, 2011 at 10:57AM

    I was just rejected for my claim of a $500 scratch by the Continental MC hyped in a link above. Why? The claim was late. I was out of the country for a few months, and didn’t even know the rental car agency was making a claim against me.

    Given the amount of paperwork and details required and legal clauses and qualifiers, it seems to me that the whole process is a charade and is only designed to look for ways to reject the claim.

    Has anyone actually received this benefit? Is this coverage subject to any sort of regulatory oversight?

  5. NY Doug November 13, 2011 at 3:18PM

    Thanks for writing this, because I think the credit card companies should do a better job explaining how their rental insurance works. I suppose ultimately I’m at fault if I don’t read the benefits but still, it would at least be nice if they made it more prominent.

  6. Phil O'Hare November 12, 2011 at 2:18AM

    Very helpful insight on how these rental programs work on credit cards. Hmm, maybe I will just buy the darn insurance from the rental company next time after seeing what might not be covered on my basic Visa Gold!

  7. Connie November 9, 2011 at 8:48AM

    Do not count on your credit card to even pay the deductible. According to American Express, all damage to rental cars falls under liability for which you have no deductible. Since they only pay the deductible, you get nothing! The whole thing is up to you and your personal insurance. Also, they can charge anything they want. If you rented a car, it is more than likely that you were not in your city of residence. Unless you want to go back to their location numerous times, you have no choice but to pay. Moral: Don’t use American Express.

  8. google jim June 28, 2011 at 11:20AM

    Good to know this stuff. I always use my credit card to make sure i’m covered when renting.

  9. Al B July 22, 2010 at 11:34AM

    Take care..the American Express coverage also will not pay for loss of use unless the rental car company agrees to provide them with their usage logs to help prove “loss of use” charges. The rental car companies consider these proprietary information and may not be willing to release.

  10. Lynn K. March 21, 2010 at 6:16PM

    Thanks for going into detail about how credit card car rental insurance really works. I had no idea there were this many loopholes! Now I’ll think twice when I rent a car.

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