Got a Citi Credit Card? Use Citi Private Pass Concert Tickets

Posted by CreditCardGuru

If you’re a fan of Coldplay, then you already know how hard it is to get good seats at their shows… their concert tickets are always in demand AND more expensive!

However with the Citi Private Pass program, you would be able to snatch up some Coldplay tickets before they even went on sale to the general public. Citi credit card and debit cardmembers were able to participate in a special pre-sale that started two full days in advance.

So what is Citi Private Pass offering?

In a nutshell, this is a program that lets you get special access and prices to concerts, sporting events, dining and more. It’s completely free if you have a Citi credit card or debit card (but obviously you’ll have to pay for the tickets).Here are the four main perks the program offers:

Presale Tickets: This can be a lifesaver if you want to score tickets to a hot concert without paying nosebleed pricing from a ticket broker. In addition to the Coldplay example, as I’m writing this some of scheduled pre-sale tickets for 2014 include Tom Petty and the Heartbreakers, Luke Bryan, Chevelle and several others.

Preferred Tickets: Nothing sucks more than going to be a concert and sitting so far away you need binoculars. When Citi Cardmember Preferred Tickets are available, you will be able to access concert tickets that have been set aside specifically for Citi cardmembers. As I’m writing this there were artists and acts like Demi Lovato, John Legend, The Black Keys, Enrique Iglesias, Rascal Flatts, Lewis Black and dozens of others.

VIP Packages: For some Citi Private Pass concerts, there are VIP packages available. What they offer all depends on the concert, but here an example to give you an idea…

Citi VIP tickets for Coldplay

Special Pricing: On occasion Citi Private Pass will offer special pricing for events. For example, one summer they teamed up with Live Nation to offer $5 lawn tickets for a number of popular tours and bands including Aerosmith, Nickelback and Kid Rock. The program has also been known to offer 2-for-1 specials.

How do you use Citi Private Pass?

Using the program is pretty straightforward and it doesn’t cost you anything extra.

Step One: First, you need to have a Citi credit card or debit card.
Step Two: Go to and click on the concert or event that you want to attend – it will redirect you to a page on Live Nation for Citi cardmembers.
Step Three: Choose your tickets, enter your Citi card’s code (see below) and checkout to buy your tickets.

screenshot of enrolling in ticket purchases through citi website


Scrounging up enough spare cash to treat yourself to a concert isn’t always easy. If you’re planning to see a show it wouldn’t hurt to check out the Citi Private Pass program to see if they are offering any discounted tickets for it. Even if a discount isn’t available, a presale for a hot concert could save you money, if it saves you from being price-gouged by a ticket broker for a sold-out show you really want to see.

Written or last updated June 12, 2014

Editorial Disclosure: The editorial content on this page is not provided by any bank, credit card issuer, airline or hotel chain, and has not been reviewed, approved or otherwise endorsed by any of these entities. Opinions expressed here are author's alone, not those of the bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.

19 comments... read them below or add your own

  1. Wendy January 16, 2015 at 7:25AM

    There is no where to buy presale tickets for Billy Joel….the page just says General public onsale starts soon!

  2. mercle g September 24, 2014 at 2:02PM

    So I spend hours trying to get CITI Thank you VIP tickets to the We Can Survive Concert. Went last year had a fabulous time for a great cause. This year no luck getting tickets why because when I search online I find this link.

    and yes it has the passcode for the “CITI pass thank you vip” tickets. So how hard is it to make the code something such the general public does not get?

    So needless to say private pass is a joke on presale tickets and I am extremely disappointed!

  3. bus to malaysia August 23, 2014 at 12:09AM

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  4. Maddy February 5, 2014 at 6:39PM

    I have a sears card with the Citi Bank logo. Will that work?

  5. Nancy November 20, 2013 at 11:59PM

    I tried using the Citi Private Pass code (the 1st 6 digits of credit card) for Billy Joel tickets & it does not work.

  6. glight April 4, 2013 at 10:42AM

    Has anyone had problems with buying tickets for someone else when not attending the event?

  7. Pam February 27, 2013 at 1:58PM

    I’m trying to find some tickets to the PBR ‘s at Cowboy Stadium for March 2 ,but I’m not finding any ! Can you help me out ?

  8. Kelly Fehr January 19, 2013 at 1:11PM

    I was up early this morning attempting to get tickets for myself and my children using my citibank card and did not get close seats, we are actually in the 25th row out of 27, very disappointed. It was going to be a surprise for my children, I received the flyer in my bill for the concert.

  9. Annette October 30, 2012 at 4:25PM

    Considering applying for a credit card for Taylor Swift tickets in San Diego, CA.

  10. Robin October 9, 2012 at 11:00AM

    How do I get a preferred code for P!nk, March 22, 2013 at Madison Square Garden?

  11. chelsea June 27, 2012 at 11:03PM

    they currently have a promo for $20 tickets…when i access my citicard and direct myself through to the private pass and then to the event i want, it requires a code or password…which i don’t have…before i can even choose my tickets. the system won’t even show me the available tickets offered through the deal until i input the code. i’ve looked everywhere and cannot find ANY information on how to get this stupid code :(

    • Tin Man August 2, 2012 at 8:16AM

      According to the blogger, the code is the first six digits of your card account number (no spaces or dashes). I’m not a Citi cardholder, so I can’t verify this myself.

  12. Mare March 27, 2012 at 5:22AM

    This might sound like a “dumb” question but do you have to pay for the tickets with your Citi Card or only enter in the first 6 digits? I ask this because I have a very low limit on my card and won’t be able to purchase the amount of tickets I need.

    Thank You

    • CreditCardGuru March 27, 2012 at 12:03PM

      The 6 digits you enter basically operate as a promo code. As far as paying with a different credit card, I’m not sure if that will work. It’s worth a shot though but obviously the intention of the program is for you to pay with your Citi credit card.

    • bkcali March 6, 2013 at 10:05PM

      Hi Mare,

      Just wondering — did you try using a non-Citi Card for the Citi pre-sale? Wanted to know if it worked. Thanks!

  13. Z K September 14, 2011 at 7:31AM

    The Private Pass code does not work for presale tickets to the Trans­Siberian Orchestra
    on 12/30 Cleveland, OH Quicken Loans Arena.

  14. Libby Gu March 12, 2011 at 11:31AM

    I used my citicard to get tickets for def leppard tickets – they were 7 bucks more expensive at the presale price than if I had waited three days and bought them at the general sale. For the exact same seats – becaseu it is general admission. Screwed by citi and livenation.

    • BobbyD March 6, 2012 at 9:13AM

      Yeah but for 7 Bucks you are guaranteed a seat and dont have to worry about it selling out in 5 minutes

      • madeline mccord August 19, 2012 at 9:56AM

        i want tickets to tony bennett on nov 17 how do i get them?

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