Comments on: Is Chevron Credit Card a Scam?

By: Mel

Mel — Fri, 03 Feb 2012 03:31:35 +0000

I am trying to dispute a charge on my account and I was on the phone with them from almost an hour. Not to mention that I was transferred to 5 different departments. They declined my claim for when my card got stolen. I called them that same day when my card was stolen and had them hold my account; I explained that I filed a police report etc. I had to call them again after one month because I never received the claim forms. I can’t wait until this all gets resolved so I could cancel my account with them.

Think twice before opening an account with Chevron!!!!!

By: Ed

Ed — Thu, 19 Jan 2012 01:45:48 +0000

Chevron card charged me the last 11 months with a late fee of 35.00 a pop 11 months ago. The first late payment I had I called and change my due date from the 16 to the 20th come to find out my dumb@ss was just paying 20.00 a month but it was due on the 16 so they always received every payment by the 18 or 19 so. I got a late fee every time called them tonight and asked why it wasn’t changed and if they can help me out with some of those and they only said they can only do 1 out of the 11 because my wife or I never caught it til now.

chevron sucks screw that b**** Christy the supervisor. Chevron can go to h***

By: Susan

Susan — Wed, 11 Jan 2012 00:36:19 +0000

I am a Chevron stockholder, have been for over 30 years. When the card services went to GE, I have nothing but complaints about the card.
The present card services are actually driving away Chevron clients, and is doing a disservice to Chevron. GE needs the class action lawsuit.

I refuse to use the card and or buy Chevron products till this gets resolved with GE services eliminated from Chevron.

By: James

James — Fri, 23 Dec 2011 19:04:28 +0000

Dec,12 2011, I was stunned while I had been receiving the statement GE bank sent. It is said I will be charged the Late Fee and Interest due to I did not pay my last balance on the due time. but I had paid the last balance online already and I got the confirmation number, and on Nov 27, I got the email twice to confirm I had paid the balance already. what is wrong with Chevron and Texaco?

Then I went to my email box I found out the bank sent a email to me at DEC.3, it said my payment was returned by GE bank so. But I do not think about it is my fault. First, who would pay his attention to something it had been finished again and again by checking email? Second, these guys never want to remind clients with a mail even with a phone call! Just charging some fees to clients? It seems like a typical business fraud, is not it? This is some bad guys’ strategy: they do not care seem to care about their reputation or honesty, only the clients’ “Late fee”.

thinking about how much they have made and will make by this way in whole U.S.A. Everybody reserve the right to lodge a claim for loss. Waiting for some heroes to sue Chevron and Texaco, sure, refuse to get any service named with Chevron and Texaco, GE, so tell everyone you know about this!

By: Marie

Marie — Tue, 20 Dec 2011 11:14:48 +0000

I’ve had this card for two and a half years and liked it, always use Chevron and enjoy the discount.

For some reason my payment didn’t go through and I didn’t realize until ONE day after it was due. $25 fee would NOT be reversed because the AUTOMATED system said so, and awful nasal woman was a completely unprofessional jerk about it so I asked to speak to her supervisor.

Her: why?
Me: I think you know why.

I calmly explained to him what happened and he told me the same robotic excuse: NO grace period, no 2.5 years of timely payments don’t matter one bit. I canceled, and unfortunately now am going to stop buying my favorite gas as well =(

By: Catheran

Catheran — Mon, 19 Dec 2011 22:51:52 +0000

I too have been a valuable Chevron customer, average bill is between $600 to $800 per month. Though their website on personal information says mail statement (no fee), they still stick with me a $5 statement fee though I complain. Do an online payment 1 day before it is due and they try sticking a late charge because they don’t post it on a weekend.

Though I own Chevron stock, I just don’t want to use Chevron products any more after dealing with GE that took over their billing. CHEVRON NEEDS A CLASS ACTION LAWSUIT, which I hate to see, but their actions deserve it.

By: Bankie

Bankie — Thu, 15 Dec 2011 18:59:58 +0000

‘Snail mail’ takes 2 days on ordinary letters max, in my experience. Online cc payments take 1 (you can’t schedule a pymt for the same day). Humongous difference there.

By: Joe

Joe — Tue, 29 Nov 2011 23:33:22 +0000

I have been a valuable Chevron customer for over 20 years. My business has had cards that long as well. We recently switched to the Chevron, Texaco universal business card. In 6 months they charged us over 1,500 in late charges and interest. We have always paid our bills on time. As a matter of fact I have documentation showing the bills going into the mail 6 days before the due date.

I had called and gave them a chance to make things right. They stated my payments were late and that they can not reverse the charges..

I have paid my last bill in full and canceled the account.

I hope there is a Class Action Lawsuit filed for this is nothing short of theft.

By: John

John — Fri, 28 Oct 2011 03:16:34 +0000

I have the card and have not had a problem with it for over 3 years, but I too have had to make sure to constantly check my account to see when charges have been posted and when my payments have gone through. If I can pay balances off weekly I will even if I have a monthly budget for gas. Also, I have several other rewards cards that I alternate with for fuel charges and I have found that to be very effective in minimizing my balances with the C/T card. I think it takes a little extra on your part to maintain your accounts in good standing by mitigating potential risk. Essentially, it might serve everyone best to draw up a budget, try to stick to it, check your account daily, and pay immediately when you can. No one has done anything wrong and it’s really terrible that people have had to eat some serious charges, but times have changed. You have to be more involved.

By: dallas freeman

dallas freeman — Wed, 21 Sep 2011 17:52:20 +0000

chevron and texaco screwed me for over a hundred bucks for late fees. what they did is say that i didnt pay for last month so i called the bank faxed over the check (about 4 different times ) showing that it had gone through the bank. this took several calls and numerous emails. they finally made it right. the bill that was in question was over twice what i had owed and they gave me the right figure which was sent in without the bill (which was twice what i owed) i sent the amout chevron and texaco told me with the account number on the check. the next month i got a bill with over a hundred dollars in late fees that i did not owe (i paid them and dropped my account which i have had for at least 10 years) they made me feel like and talked to me like a didnt pay my bills. bunch of theiving a$$holes. they should be investigated. i pay my bill in full every month.not again!