Comments on: Is Chevron Credit Card a Scam?

By: Ray Hu

Ray Hu — Wed, 23 May 2012 19:04:19 +0000

You are my hero. Hope to be doing the same soon.

By: Angel

Angel — Wed, 23 May 2012 07:03:48 +0000

Chevron stop stealing our hard earned money that should go to our bills.

By: Dean

Dean — Fri, 04 May 2012 18:05:39 +0000

I have had a Chevron Business Card for 8 years. THEY SUCK! I have had it up to me eyeballs with their BS.

The latest, I pay my bill online. I live on the west coast and naturally they are east coast time. I paid my bill at 11:05am PST (due by 2PM east coast time) and when I received my next statement they not only charged me a penalty on the balance due, they charged me a penalty on the total of the new undue balance for the new statement. Some of which had not even been purchased at the time they received the payment. Is this even legal??? To charge a late fee on purchases not even made or due. I will be closing my account.

By: Georges

Georges — Sat, 24 Mar 2012 20:41:28 +0000

I HATE the way companies play with peoples’ fortunes, and the outsourcing they do which is often aggravating, so I feel your pain. But as a linguist – and as a former over-the-phone customer service-type employee, I feel their pain, so I just have to correct you on their English – Filipinos and Indians definitely speak English; India still has many ties with England and basketball is a super popular sport in the Philippines. It’s just that they don’t speak OUR English – just like the British or South Africans or Australians or what have you.

They can understand each other just fine, and there’s English in their media. That’s why they were insulted. Chevron’s based right here in the states, San Ramon, California, and Chevron is the enemy here – not the phone agent who’s just trying to make a living. Unfortunately, their powers to help you are limited (by Chevron), so don’t shoot the messenger.

By: Angry

Angry — Fri, 16 Mar 2012 16:36:59 +0000

I am fed up with the treatment of chevron agents and their blame tactics.

I have had fraudulent purchases made on my account not once but twice. I have my card, and do not go into the neighborhoods listed in my transactions list. I also do not spend over $100 on gas, nor would I go to the same gas station twice and charge the same amount. NOT ONLY THAT but another charge was made for the same amount at another gas station on that same day. It is ridiculous, and I am trying to cancel my account.

I do NOT recommend them.

By: Ken Lorenz

Ken Lorenz — Thu, 15 Mar 2012 02:07:16 +0000

Everybody,

Today after 28 years as a loyal customer of Chevron their credit department canceled my business credit cards because I had a NSF from a debit on my account. The Credit Department was rude, mean and just downright awful to deal with. This is so disappointing as they charge us over $4 a Gallon for gas and the profits are off the charts. They do not seem to care about customer service nor to they seem to care about long term customers. I will never buy gas again at Chevron. Something has to be done about this type of behavior.

By: larrybui

larrybui — Tue, 21 Feb 2012 16:56:08 +0000

I am not happy because of $50 late fee and $5 statement when mailed out. It feels like a total scam and they will not listen when I try to explain I never had a late payment before. I call in to cancel my account and They want my signature or won’t be cancel. What a bump…..

By: Mike

Mike — Thu, 16 Feb 2012 23:39:02 +0000

Hello Joe: I also have paid on time but have been charged late fees. I am informed that Wells Fargo allegedly manipulated the payment dates they cleared checks thru their customer’s accounts so as to make certain the account balances were inadequate to pay the bills so they could charge for overdraft protection, etc. I suspect that Chevron/GE is delaying the posting of payments to their customer accounts so they can justify late payment charges, as well. If I can develop enough “evidence” it might be interesting to go after them for fraudulent and deceptive business practices. Can you help? Best regards, Mike

By: Mel

Mel — Fri, 03 Feb 2012 03:31:35 +0000

I am trying to dispute a charge on my account and I was on the phone with them from almost an hour. Not to mention that I was transferred to 5 different departments. They declined my claim for when my card got stolen. I called them that same day when my card was stolen and had them hold my account; I explained that I filed a police report etc. I had to call them again after one month because I never received the claim forms. I can’t wait until this all gets resolved so I could cancel my account with them.

Think twice before opening an account with Chevron!!!!!

By: Ed

Ed — Thu, 19 Jan 2012 01:45:48 +0000

Chevron card charged me the last 11 months with a late fee of 35.00 a pop 11 months ago. The first late payment I had I called and change my due date from the 16 to the 20th come to find out my dumb@ss was just paying 20.00 a month but it was due on the 16 so they always received every payment by the 18 or 19 so. I got a late fee every time called them tonight and asked why it wasn’t changed and if they can help me out with some of those and they only said they can only do 1 out of the 11 because my wife or I never caught it til now.

chevron sucks screw that b**** Christy the supervisor. Chevron can go to h***