Bank of America World Points Redemption: The Best & Worst

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You need to be careful with the World Points redemption center, otherwise you might get taken for a ride.

There are over 80 million credit cards in circulation which are issued by Bank of America a.k.a. FIA Card Services (their subsidiary). Aside from their own cards, they also issue and manage cards for many small/midsize banks, too. Most of these cards participate in World Points, which is BofA/FIA’s credit card rewards program.

If you are a current cardholder or plan on becoming one, make sure you review the best and worst options for redeeming points.

The Worst?

Unfortunately the “worst” list is going to be quite long, since truth be told, this is probably the worst rewards program of 2013.

  • Merchandise: As is the case with most reward programs, the merchandise doesn’t offer you a very good point value. For example, the World Points redemption center charges you 14,950 points for a Keurig B31 single-cup coffeemaker. However you can go on Amazon, Target, Walmart and other websites which all sell it for $100 or less. That means your World Points are only worth about 2/3 of a penny each. Not every product has that exact same conversion, but many are pretty darn close. I have yet to come across any merchandise which appear to offer 1 cent value per point.
  • World Points cash valueCash rebates under $250: As you can see with the chart on the right, the cash rewards are a lousy deal for smaller increments. The 2,500 points required for the $12.50 check means your points are only worth a 1/2 penny each!
  • Charity donations under $250: I cringe having to put anything involving charity under the “worst” category, but unfortunately the redemption tiers for charitable donations are the same as they are with cash rebate. I’m very disappointed to see Bank of America is so cheap with charity.
  • Most partner gift cards under $250: With a lot of credit card reward programs, such as the Citi Thank You Points, 10,000 points = $100 partner gift card (1 cent point value). With other programs like the Discover More rewards, you can redeem even less and still get full point value. Unfortunately the BofA World Points operate on a somewhat similar scale as their cash rebates (see examples to right). Even the $500 MasterCard/Visa gift cards only give you 0.80 of a cent value.

World Points gift card examples

The Best?

  • Cash rebates $250 and up: As you saw on the above table, once you hit $250 and above you will be getting a full 1:1 conversion on your World Points redemption.
  • Charity donations $250 and up: Like the cash rebates, once you hit this threshold you will be getting a 1:1 value. I just wish there were more charities available. As I write this review, the only one available on my account was a Red Cross Tsunami Relief Fund. Obviously a noble cause, but that catastrophe was a while back and right now – as a personal preference – I feel more compelled to help areas of the world that have fewer resources, yet are facing urgent calamities, such as the millions whose lives are at risk due to the famine in the horn of Africa. So if you read this Bank of America, let’s get some organizations like World Vision on the list.
  • Most partner gift cards $250 and up: Once you hit $250 most (but not all) of the gift cards give you a penny per point. BP, Best Buy, Bloomingdales, Cabelas, Hyatt, Macy’s, Home Depot, Sears, and Walmart are some of the $250 gift cards available for 25,000 points. However a $250 prepaid Apple Vacations MasterCard will set you back 30,000 points, so not all in the $250 and up tier are top value.
  • Some travel redemption options: Because most of the World Points travel rewards are package deals, it’s not always easy to decipher their exact dollar value. However from what I can gather many appear to offer a respectable value. A particular standout is the option of getting a domestic airline ticket of $400 or less for 25,000 points. In theory, that gives up to 1.6 cents per point if your ticket was exactly $400. But the caveat here is that you will get the “lowest coach class fare available” through the Bank of America World Points redemption center, which may or may not be a flight that you like… could be layovers, leaving at an undesirable time of day, etc.
  • Jack Nicklaus rewards plaqueSome “Ultimate Access” options: This is a newer option from BofA – it appears they are trying to replicate what the Chase Sapphire and Citi Thank You Premier is offering. Bank of America describes it as “Experience a whole new level of rewards. Browse our online catalog of once-in-a-lifetime adventures, limited edition memorabilia and never before available access to events and attractions.” Some of the things are quite unique, such as a 16×20 plaque commemorating the 1986 Masters signed by Jack Nicklaus himself (total of 50 available, pictured at right). For 40,000 to 50,000 points each, that’s a cost of $400 to $500 which I would say is fair, considering that you can be confident you are getting the real deal (vs. buying someplace like eBay).

Verdict?

The FIA/Bank of America credit card World Points rewards can give you a decent value, but more often than not it will require you to redeem a high amount of points. If you are only earning 1 point per dollar, I wouldn’t recommend this program. You would be better off earning a straight 1% to 6% cash back with something like the Blue Cash American Express card or 1% to 5% cash back with the Chase Freedom rewards.

Updated for 2013

12 comments... read them below or add your own

  1. Alice Considine June 16, 2013 at 5:35AM

    Let’s face it. They want to SAY they offer rewards but don’t want to issue them at all. I have literally been trying to redeem my points for days. They lock me out of the site and then waste my time trying to get me in. Once I am in, the session “expires” within seconds and then I am locked out again. This is getting old. My account is up to date. There is no reason to treat me so miserably, but truth be told, this bank has mistreated me and my immediate family pretty miserably for the past few years. The bank currently has a poor reputation, and with good reason. Maybe those of us who are disgruntled should organize and get a good class action lawyer.

  2. Ken Miesner May 13, 2013 at 5:08AM

    I just want a rewards catalog. I have called, gotten transferred, been hung on,put on hold for 25 minutes. I want a physical catalog in front of me, that way I can compare to see what I want with my 50,000 points.

  3. NayNay January 23, 2013 at 3:33AM

    They are not even offering this card to new customers any more.

  4. John H Binns November 13, 2012 at 12:39PM

    How do I redeem my world points?

    • Ruth Neumann December 13, 2012 at 11:25AM

      I would like to redeem my reward points for cash.

  5. TK October 8, 2012 at 12:30AM

    TRULY ONE OF THE WORST CREDIT CARDS EVER!!!!! No matter how tempting it is to apply for the BOA AMEX with World Points, don’t do it! i have it, and i seriously regret it. I’ve been with World Points before, and they are just terrible in redemptions. If I had known beforehand I would have NEVER applied for the card. You get 1.25 points/per dollar, but if you know how to do math, you aren’t getting your full worth, to get 25 dollars, you have to spend $2,600, IT’S OUTRAGEOUS! I have to agree with the Michael, if you need an AMEX, just get one straight from American Express. FYI points expire every five years with BOA AMEX/World Points.

  6. RR September 27, 2012 at 9:37PM

    Thanks for the inside info, been sitting a mass of World Points BA & finally found out they will expire next year so your site told me what I needed to know…am redeeming cash. Not an awesome deal but it beats anything else they have to offer. Don’t have the BA card for the points benefit, have it @ a very low interest rate because they got caught trying to foreclose our home 8 years ago with NO cause & the negotiation was for a high $$$ card with low interest & to date they have honored their end of the bargain.

  7. Francis February 15, 2012 at 12:29AM

    This is the Achilles heal of Bank of America cards. Thanks for addressing it!

  8. Mitch January 16, 2012 at 12:47PM

    Thank you so much for sharing. I was wondering why my point value was so low during redemption. Now I know what to watch out for!

  9. alan December 9, 2011 at 5:38AM

    Best Buy redeems yr. rewards points off the purchase AFTER paying tax on the full value of the item. Therefore, you are not getting 100% of the redemption.

  10. Diane November 26, 2011 at 6:10PM

    I have a Beaches VISA that i just received. I applied for it b/c we are going to Beaches Resort in Turks and Cacios in April 2012. Can I redeem any gift certificates prior to going with any points for services at the resort? Maybe spa services? Room upgrade? Any suggestions?

    • CreditCardGuru November 27, 2011 at 9:01PM

      The BofA Beaches Visa does offer options for using your WorldPoints at their resort. For the spa services you mentioned, 10,000 points will get you a $100 spa credit. This is a better value than the 10,000 point offers for other WorldPoint credit cards.

      There is a limit of how many WorldPoint redemptions you can do with your Beaches Visa for some of the options (some only 1 or 2 per trip) so read the fine print and make sure you don’t redeem more resort credit than you can use on this vacation.

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