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  1. #1
    Centurion Member
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    Default Purchase Protection Question

    Hello all,

    I recently used the purchase protection feature of my gold delta amex. I purchased a sweater and two weeks later after one wash it was no longer able to be worn. I filed a claim but I do not have the receipt. Is this going to be an issue? thanks!
    Cards in my wallet:
    -Citi Forward Card for College Students-July 2011
    -American Express Platinum Delta Skymiles--July 2013
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  2. #2
    Centurion Member FastSRT8's Avatar
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    Keep us posted on this one. I am not sure if this 'qualifies' although in principle it does. Wondering if they will end up blaming you as you contributed to the 'damage'.
    Carpe diem quam minimum credula postero!
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  3. #3
    Centurion Member
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    They should be able to get all the info from your statement w/out receipt. Keep us posted with updates.
    American Express: Blue Cash Everyday & PR GOLD 04
    Visa Signature: BankAmericard Travel Rewards w/EMV, 06 & Chase Freedom, 06 & SP,12
    World Elite Master Card w/EMV: Citi Dividend, 05 & Citi Thank You Preferred, 06
    Discover: It, 12

    Store Cards: Best Buy, 02 & Home depot, 08
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  4. Centurion Member
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    Default

    I checked the status of my claim this morning and it states closed. I haven't received an email about this. I was under the impression this was a valid claim.
    Cards in my wallet:
    -Citi Forward Card for College Students-July 2011
    -American Express Platinum Delta Skymiles--July 2013
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  5. #5
    Centurion Member djrez4's Avatar
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    Did you toss a wool sweater in the dryer?
    - Sapphire Preferred - Freedom - Ink - Platinum - Everyday Preferred -
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  6. #6
    Platinum Member
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    Hey BMW,

    I have done Return Protection claims in the past and they never send emails, I usually just check my account and the credit is there.
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  7. #7
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    Quote Originally Posted by AMEXAT19 View Post
    Hey BMW,

    I have done Return Protection claims in the past and they never send emails, I usually just check my account and the credit is there.
    I should've checked my account before posting. I received a credit back for the sweater this morning! Insane how quick that was! Amex is awesome.
    Cards in my wallet:
    -Citi Forward Card for College Students-July 2011
    -American Express Platinum Delta Skymiles--July 2013
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    Awesome! What kind of sweater if you dont mind me asking? About what was the price range?
    American Express Platinum
    Chase Sapphire Preferred
    Hawaiian Airlines BOH MC
    USAA Amex
    Capital One Visa Platinum
    Citi Diamond Preferred MC
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