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About LinkBacksHello everyone:
I have made a payment to AMEX recently. The amount was missing/misposted, and AMEX said they will start investigation.
Did it ever happen to anyone? How is it possible to mispost a credit card payment?
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Green Member
- Join Date
- Jan 2012
- Location
- Jubail, Saudi Arabia
- Posts
- 2
Misposted/missing credit card payment?
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Centurion Member
- Join Date
- Dec 2010
- Location
- Florida
- Posts
- 209
It happened to me once with a Capital One car payment. Despite showing them my bank statements with their name in the debits column they still wouldn't relent. Unless you mailed them cash in a brown envelope there is a paper trail, and if you persist it will eventually work out. In the mean time I would make an extra payment in good faith.
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Platinum Member
- Join Date
- May 2011
- Location
- NYC
- Posts
- 75
how did you make the payment? i been using "bill pay" with my bank for the past 8 years and i never came across this situation. IMO writing, cutting and mailing checks the traditional way may involve more human errors (misplace by post office and sorters, incorrect data entry).
Originally Posted by subloverr
Hello everyone:
I have made a payment to AMEX recently. The amount was missing/misposted, and AMEX said they will start investigation.
Did it ever happen to anyone? How is it possible to mispost a credit card payment?
-
Green Member
- Join Date
- Jan 2012
- Location
- Jubail, Saudi Arabia
- Posts
- 2
I paid via "wire transfer" since I am located in Saudi Arabia now. I have made many payment to AMEX, however, the have misposted the last two payments.
I am really getting nervous of their mistakes. I made many wire transfers to different places, and mitakes ONLY happened with AMEX!
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