How long does it take for your AmEx membership rewards points to "show up"?

American Express forum. Talk about AmEx credit cards like Blue, Gold, Platinum, Centurion, and more.
13 posts
BlueEyedGirl
Green Member
Green Member
 
Posts: 5
Joined: Sat Jul 17, 2010 5:04 pm
Location: United States

How long does it take for your AmEx membership rewards points to "show up"?

Postby BlueEyedGirl » Wed Aug 04, 2010 8:56 pm

I currently have 2 American Express cards, Blue and Zync.

I've had my Blue Card for about 2 months now, and I recently paid the first bill (and paid it off in full, which I did about 4 days ago), and I'm just wondering how long it takes for my membership reward points to start showing up in my account. Right now it just says I have 0 points.

I haven't even paid my first Zync bill yet, but once I do, I *think* I get 10,000 bonus points for making my first purchase with Zync, but I could be wrong.

I think what I remember from the fine print in the card member agreement is that the basic rule is once you pay your bill and the account is in "good standing" the points will show up, but I was just curious if anyone knows/remembers how long this usually takes? Any information anyone can give me would be greatly appreciated! :)


Extreme z28
Green Member
Green Member
 
Posts: 14
Joined: Wed Jan 07, 2009 5:48 pm
Location: Los Angeles

Postby Extreme z28 » Fri Aug 06, 2010 3:57 pm

It can take up to 2 pay periods for the reward points to show up. Be patient and you'll see them in a little while

BlueEyedGirl
Green Member
Green Member
 
Posts: 5
Joined: Sat Jul 17, 2010 5:04 pm
Location: United States

Postby BlueEyedGirl » Fri Aug 06, 2010 6:15 pm

Oh okay, I figured it might take a month or two, but wasn't sure. Thanks for the response!


jeffysdad
Centurion Member
Centurion Member
 
Posts: 875
Joined: Thu Apr 30, 2009 2:32 pm
Location: Texas

Postby jeffysdad » Sun Aug 08, 2010 5:02 pm

I got an Amex gold card on a promo offer a while back; first year free and 10 or 20k (I forget) points. I waited and waited for my points to show up and called customer service numerous times and was given the runaround. I didn't get the points until after I filed a complaint with the Better Business Bureau.

You need to watch them to make sure they fulfill whatever they promised in the promo offer. If they don't, file a complaint with the BBB or the FTC. If they promised it, they need to deliver.
American Express: Blue Cash Preferred (groceries, 6%; gas, department store, 3%); Gold Delta SkyMiles (Delta Air Lines, 2 miles/dollar, free checked bag).
US Bank: Cash+ (utilities, phone, internet, restaurant, 5%; drugstores, 2%).
FIA Card Services: Fidelity Amex (everything, 2%); Fidelity Visa (everything, 1.5%).
Chase: Freedom (rotating, 5%); Amazon (Amazon.com, 3%); PriorityClub (IHG hotels, 5 points/dollar); Sapphire (not in use).

*All cards are registered with PriorityClub IDine program for 8 points/dollar at participating restaurants.

BlueEyedGirl
Green Member
Green Member
 
Posts: 5
Joined: Sat Jul 17, 2010 5:04 pm
Location: United States

Postby BlueEyedGirl » Sun Aug 08, 2010 8:26 pm

Thanks for the tip, and I'm sorry it took you filing a complaint to get your points.

I'll keep this in mind as I wait for mine to show up.

User avatar
Mogul of Pineapples
Centurion Member
Centurion Member
 
Posts: 1271
Joined: Sun Jun 01, 2008 11:32 pm
Location: Smogland

Postby Mogul of Pineapples » Tue Aug 10, 2010 5:26 pm

I get mine one billing cycle later but I did have problems a few years back getting my bonus points for applying. Those can take a few months to show up or at least the used to.
Disclosure: I am a moderator/paid staff of this site, which does have advertising relationships with some credit cards that are discussed and linked to. Regardless, anything I say is my honest opinion.

Current Cards:
American Express: Blue Cash, Simply Cash Bank of America: WorldPoints Platinum Plus Chase: Amazon, British Airways, Cash Plus Rewards, Freedom, Ink Cash Citi: Thank You Premier, Dividend Platinum Select Discover: More
Primary Everyday Card: American Express Blue Cash
Primary Travel Card: Chase Sapphire Preferred

meester kneel
Green Member
Green Member
 
Posts: 6
Joined: Tue Oct 26, 2010 11:19 am
Yahoo Messenger: meesterkneel
Location: WNY

Postby meester kneel » Wed Oct 27, 2010 9:39 am

I waited almost 3 months before I called the Amex Rewards Customer Service # about my 10,000 bonus points that I had'nt received yet. They were actually really polite, they did a little research and I had my bonus points credited to my acct later that day!!


Floppster
Centurion Member
Centurion Member
 
Posts: 157
Joined: Mon Sep 29, 2008 8:51 pm
Website: http://www.flyerboxx.com
Location: US

Postby Floppster » Thu Oct 28, 2010 10:19 pm

jeffysdad wrote:I got an Amex gold card on a promo offer a while back; first year free and 10 or 20k (I forget) points. I waited and waited for my points to show up and called customer service numerous times and was given the runaround. I didn't get the points until after I filed a complaint with the Better Business Bureau.

You need to watch them to make sure they fulfill whatever they promised in the promo offer. If they don't, file a complaint with the BBB or the FTC. If they promised it, they need to deliver.


Wow, I've never had any problems getting the miles. Actually I always get quite a few more than the amount I spend due to their specials. No matter which card I had from them I always got the promised mile within 2-4 weeks.
Intellectuals solve problems. Geniuses prevent them.
- Albert Einstein 1879-1955

User avatar
Cucumber
Centurion Member
Centurion Member
 
Posts: 567
Joined: Tue Apr 22, 2008 12:44 am
Location: Zuma

Postby Cucumber » Sat Oct 30, 2010 3:24 pm

This one time I signed up for 3 gold cards and only got the membership rewards points bonus to show up on 2 of them.

:(
OBAMA
Stop talking crap about him!

Generallisimo
Platinum Member
Platinum Member
 
Posts: 50
Joined: Thu Sep 09, 2010 2:11 am
Location: Earth

Postby Generallisimo » Thu Nov 04, 2010 2:10 am

Um, I wouldn't ask this forum when you will get your points, I would ask Amex-- and get it in writing (e-mail counts)! That way, you are guaranteed the points.



Return to “American Express”

Who is online

Users browsing this forum: No registered users and 1 guest