Confusion from Amex Customer Service

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Jacksnow
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Confusion from Amex Customer Service

Postby Jacksnow » Mon Apr 21, 2014 4:23 pm

So I have a few questions.


One is as a US citizen can I apply for an ICC/IDC.
Two why do the CSRs say that the Amex Travel Insurance is taking new members when the site says it's not.


travisrauh
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Postby travisrauh » Wed Apr 23, 2014 12:01 am

Jacksnow - sorry for the conflicting information that you're receiving. Please allow me to assist.

  • Unfortunately, ICC and IDC cards are not available to US Citizens due to federal regulations.
  • Travel insurance enrollments have been suspended until further notice. I apologise that I have no further information available at this time.
I am an employee of American Express. All posts are those of my own and do not reflect the actions or opinions of AXP. While all efforts are made to ensure accuracy in my posts, for official statements or responses, please consult with @AskAmex on Twitter or dial the number on the back of your card.

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nismoZtuner
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Postby nismoZtuner » Wed Apr 23, 2014 6:59 pm

travisrauh wrote:Jacksnow - sorry for the conflicting information that you're receiving. Please allow me to assist.

  • Unfortunately, ICC and IDC cards are not available to US Citizens due to federal regulations.
  • Travel insurance enrollments have been suspended until further notice. I apologise that I have no further information available at this time.



interesting,

Sort of troll mode

So if a person LIVING in the US and he/she is not a US Citizen can she/he get the card?
TU 752 (+4) - [5/9/2014] CK 726 - [11/24/14] EX 725 - [11/20/14] EQ 710
BankofAmerica Cash Rewards [2k] I American Express Blue Cash Everyday [3K] l Discover IT[2.5]
American Express Premier Rewards Gold [NPSL] I Marriott Rewards Premier [5k]
Chase Sapphire Preferred[7.3]
Inquires: TU(?) EX(?) EQ(?)
TCL-$19,800
Age-22

travisrauh
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Postby travisrauh » Wed Apr 23, 2014 8:25 pm

No. Residents of the U.S. will not be issued an ICC/IDC.
I am an employee of American Express. All posts are those of my own and do not reflect the actions or opinions of AXP. While all efforts are made to ensure accuracy in my posts, for official statements or responses, please consult with @AskAmex on Twitter or dial the number on the back of your card.

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nismoZtuner
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Postby nismoZtuner » Wed Apr 23, 2014 8:31 pm

travisrauh wrote:No. Residents of the U.S. will not be issued an ICC/IDC.


oh okay- thanks!
TU 752 (+4) - [5/9/2014] CK 726 - [11/24/14] EX 725 - [11/20/14] EQ 710

BankofAmerica Cash Rewards [2k] I American Express Blue Cash Everyday [3K] l Discover IT[2.5]

American Express Premier Rewards Gold [NPSL] I Marriott Rewards Premier [5k]

Chase Sapphire Preferred[7.3]

Inquires: TU(?) EX(?) EQ(?)

TCL-$19,800

Age-22

travisrauh
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Joined: Sat Aug 17, 2013 1:01 pm
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Postby travisrauh » Wed Apr 23, 2014 8:43 pm

My pleasure. Sorry for the initial confusion. Been a very busy week!
I am an employee of American Express. All posts are those of my own and do not reflect the actions or opinions of AXP. While all efforts are made to ensure accuracy in my posts, for official statements or responses, please consult with @AskAmex on Twitter or dial the number on the back of your card.

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nismoZtuner
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Postby nismoZtuner » Wed Apr 23, 2014 8:52 pm

travisrauh wrote:My pleasure. Sorry for the initial confusion. Been a very busy week!


No worries, I just asked due to curiosity
TU 752 (+4) - [5/9/2014] CK 726 - [11/24/14] EX 725 - [11/20/14] EQ 710

BankofAmerica Cash Rewards [2k] I American Express Blue Cash Everyday [3K] l Discover IT[2.5]

American Express Premier Rewards Gold [NPSL] I Marriott Rewards Premier [5k]

Chase Sapphire Preferred[7.3]

Inquires: TU(?) EX(?) EQ(?)

TCL-$19,800

Age-22



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