Might cancel all AmEx cards

American Express forum. Talk about AmEx credit cards like Blue, Gold, Platinum, Centurion, and more.
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MB131174
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Postby MB131174 » Sun Mar 16, 2014 2:28 pm

Moneytalks wrote:Cause the Marriott card is metal ;)


I don't think that should be the reason. If suddenly Crapitol One made their cards out of metal would you be chomping at the bit to get one? If the Marriott card was suddenly made out of cheap plastic that cracked would you still desire it so highly? So rare do we even hand our cards to someone else to swipe anymore so there's not even much of a chance to impress someone with a metal card. Even then I don't think they'll even care.
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takeshi
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Postby takeshi » Mon Mar 17, 2014 7:46 am

MB131174 wrote:After that experience I am absolutely certain I am 100% DONE using American Express. Chase has come a long way in their customer service, and IMO, out paces AmEx now. Just not sure if I want to close the cards or not. As much as they disgust me, having an open AmEx in good standing looks good for the credit report.

Do what you have to do based on your priorities. I don't use CS much so I don't generally put most of the weight in my decision making on CS. YMMV.

A good report is a good report. You don't get bonus points for having AmEx on your reports. Backdating and such are useful though.

MB131174 wrote:Chase let me change my British Airways visa to the Hyatt visa no problem.

Sure but there are certainly Chase cards that can't be PC'ed from one to another as well. You're just cherrypicking evidence to support your opinion here.

MB131174 wrote:I just don't understand why people are always splooging all over themselves for the Marriott card but the Hyatt is like the red headed stepchild.

Different people have different needs/wants/priorities/etc. Use whatever works for you. No sense in worrying what or why others do. Marriott would be a lot more useful to me than Hyatt as well but I don't have either.

MB131174 wrote:I don't think that should be the reason.

Again, subjective. I'd agree that metal isn't a good reason but there are plenty that apply for appearance or material.

linuxmachine wrote:I know that is amex's reasoning but I'm a bit disappointed by that technical limitation.

I don't think Travis said it was a technical limitation. There could be a technical limitation but it could just be a matter of policy.

MemberSince 79
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Postby MemberSince 79 » Tue Mar 18, 2014 8:48 pm

MB131174 wrote:This is turning into a real AmEx hate fest. hahaha. Sad that a once great company is now getting more despised at a faster rate than others. Well, maybe save for Crapitol One.


Not totally. I am less concerned with how the CS people answer questions and more with how they back me up when there is a problem.

They have 4 Star rating in my book.
Gold American Express, since 1979,
back when it meant something.
And a few other cash back cards as well.

jlam572
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Postby jlam572 » Wed Mar 19, 2014 1:00 pm

MB131174 wrote:Seriously, I'm so over AmEx's abysmal customer service. All 3 of my AmEx cards are now at a $0 balance and I might pull a MemberSince99 and close all of them. I know that it was stated earlier that you would not be able to convert the blue cash everyday cards to the new everyday cards when they launched. I was online and used the online chat to see if maybe that had changed. Well, "Jordan" was so frikkin' clueless it wasn't even funny. I asked if once the new everyday cards launched if I would be able to convert my blue cash everyday to one. He/she said "you already have that card" and that if I wanted I could apply for another. Had no clue what I was asking nor talking about. I gave "Jordan" a nice keyboard lashing for not knowing their job nor their company products and signed off. Thank goodness the survey popped up because I sure gave my honest feedback. After that experience I am absolutely certain I am 100% DONE using American Express. Chase has come a long way in their customer service, and IMO, out paces AmEx now. Just not sure if I want to close the cards or not. As much as they disgust me, having an open AmEx in good standing looks good for the credit report.


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American Express Platinum
Chase Sapphire Preferred
Hawaiian Airlines BOH MC
USAA Amex
Capital One Visa Platinum
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djrez4
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Postby djrez4 » Wed Mar 19, 2014 2:07 pm

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[RIGHT][size=100]- Sapphire Preferred - Freedom - Ink - Platinum - Everyday Preferred -[/size]
[/RIGHT]



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