Might cancel all AmEx cards

American Express forum. Talk about AmEx credit cards like Blue, Gold, Platinum, Centurion, and more.
linuxmachine
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Postby linuxmachine » Sat Mar 15, 2014 6:18 pm

travisrauh wrote:Sorry - I've already had the displeasure of confirming that no card will be able to be PC'd to the EveryDay cards due to the unique 20%/50% bonusing structure.


I know that is amex's reasoning but I'm a bit disappointed by that technical limitation. Either the underlying infrastructure needs some work or they need better engineering talent to not let things like that be a blocker. of course, it could just be an excuse. If I were amex I wouldn't want anyone to pc to a card that clearly provides more rewards. I'd want people to sign up, especially if it means generating more fee revenue


MemberSince99
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Postby MemberSince99 » Sat Mar 15, 2014 6:38 pm

Moneytalks wrote:Couldn't agree more, and for OP, I think Chase has taken the lead with customer service.

I'm curious to hear what Travis has to say about this thread...




He can't possibly openly comment on his personal feelings. That's a ticket to get you fired. You guys should know that.


I have a LOT I'd love to say about the idiotic crap my current employer does that ROYALLY screws the company as in costing millions of dollars (literally no exaggeration there) yet I have to keep my mouth shut and play the fool to cover for the idiocy of people making big bonus money. These dolts think they are the nearest to both Jesus and Einstein the planet has ever seen but they are in reality a hell of a lot closer to Beavis and Butthead and the results they bring shows that. The company continues on and makes money IN SPITE of them not because of them, but because hard working people who actually have a clue what the hell they are doing roll up their sleeves and get it done on a daily basis, people who typically do not receive a bonus (though they hear plenty of promises about the subject...).


So, you simply can't expect him to be able to speak what he really thinks it just isn't reality. If his boss gets wind of anything less than full on PC crap that covers for the idiotic offshore team, it's a one way ticket out the door. When you go to work you lose your right to speak your mind and have an opinion unless you don't really need the job and if that's the case you are a fool to be working for someone else.

MB131174
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Postby MB131174 » Sat Mar 15, 2014 6:48 pm

Thing is, I have the BCE but I'd probably go for the $95 version of the new card. What I don't understand is the BCE/P isn't a flat 1% card. They have bonus categories. So why is the 20/50% bonus of the new card anything special?
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linuxmachine
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Postby linuxmachine » Sat Mar 15, 2014 7:30 pm

MB131174 wrote:Thing is, I have the BCE but I'd probably go for the $95 version of the new card. What I don't understand is the BCE/P isn't a flat 1% card. They have bonus categories. So why is the 20/50% bonus of the new card anything special?


Banks don't always have the best software. It's possible whenever new cards are introduced, they are managed on different platforms and possibly even different databases. This makes it a headache to migrate accounts from one platform to another. Not saying it can't be done, but it just means amex may not have the technical resources to do thing like this. Personally I'm not sure if they care to.

MB131174
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Postby MB131174 » Sat Mar 15, 2014 7:57 pm

Chase let me change my British Airways visa to the Hyatt visa no problem. Had to get a new account number but they bent over backwards for me to get it done. Speaking of which - I know this is the wrong forum and all, but I still think the Hyatt is the unsung hero of hotel cards. When pitting it against the Marriott, to get a free night JUST on credit card spend you get a free night at the Hyatt for 5,000 points vs Marriott's 7,500 points for both hotels' lowest level room. I know both brands don't have the same footprint, but in bigger cities they are both represented. I just don't understand why people are always splooging all over themselves for the Marriott card but the Hyatt is like the red headed stepchild.
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linuxmachine
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Postby linuxmachine » Sat Mar 15, 2014 8:14 pm

MB131174 wrote:Chase let me change my British Airways visa to the Hyatt visa no problem. Had to get a new account number but they bent over backwards for me to get it done. Speaking of which - I know this is the wrong forum and all, but I still think the Hyatt is the unsung hero of hotel cards.


It's possible Chase is ahead of the curve in terms of technology too. It all comes down to system architecture.

Anyways, I love the Hyatt card. My only gripe, if you can call it that, is the anniversary free night is limited to category 4 and under. Still well worth the annual fee. If anything, I think club carlson has the best value for short trips. Free night on consecutive nights means book a two day stay and one day is free.

MB131174
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Postby MB131174 » Sat Mar 15, 2014 8:38 pm

Yeah. I got the Marriott card too but decided that once I hit the bonus spend I'll move all my spend back to my Hyatt card. I'll keep the Marriott for the free anniversary room. I agree that a free room in any hotel would be nice, but categories 1-4 is better than nothing. At least I'll get 2 free nights per year, 1 Hyatt and 1 Marriott. AmEx gives 0 free nights per year with their hotel cards.
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linuxmachine
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Postby linuxmachine » Sat Mar 15, 2014 8:48 pm

MB131174 wrote:Yeah. I got the Marriott card too but decided that once I hit the bonus spend I'll move all my spend back to my Hyatt card. I'll keep the Marriott for the free anniversary room. I agree that a free room in any hotel would be nice, but categories 1-4 is better than nothing. At least I'll get 2 free nights per year, 1 Hyatt and 1 Marriott. AmEx gives 0 free nights per year with their hotel cards.


True...but one Amex card did give free nights. Back when I had the plat card, I used to get free nights from FHR. :D

MB131174
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Postby MB131174 » Sat Mar 15, 2014 9:05 pm

This is turning into a real AmEx hate fest. hahaha. Sad that a once great company is now getting more despised at a faster rate than others. Well, maybe save for Crapitol One.
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Moneytalks
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Postby Moneytalks » Sun Mar 16, 2014 2:20 pm

MB131174 wrote: I just don't understand why people are always splooging all over themselves for the Marriott card but the Hyatt is like the red headed stepchild.


Cause the Marriott card is metal ;)
Wallet: Amex BCE & Chase Freedom. (Credit Card dieting since 2014)



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