Moneytalks wrote:Couldn't agree more, and for OP, I think Chase has taken the lead with customer service.
I'm curious to hear what Travis has to say about this thread...
He can't possibly openly comment on his personal feelings. That's a ticket to get you fired. You guys should know that.
I have a LOT I'd love to say about the idiotic crap my current employer does that ROYALLY screws the company as in costing millions of dollars (literally no exaggeration there) yet I have to keep my mouth shut and play the fool to cover for the idiocy of people making big bonus money. These dolts think they are the nearest to both Jesus and Einstein the planet has ever seen but they are in reality a hell of a lot closer to Beavis and Butthead and the results they bring shows that. The company continues on and makes money IN SPITE of them not because of them, but because hard working people who actually have a clue what the hell they are doing roll up their sleeves and get it done on a daily basis, people who typically do not receive a bonus (though they hear plenty of promises about the subject...).
So, you simply can't expect him to be able to speak what he really thinks it just isn't reality. If his boss gets wind of anything less than full on PC crap that covers for the idiotic offshore team, it's a one way ticket out the door. When you go to work you lose your right to speak your mind and have an opinion unless you don't really need the job and if that's the case you are a fool to be working for someone else.