Amex Blue Sky question

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BonusPack
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Amex Blue Sky question

Postby BonusPack » Tue Feb 11, 2014 12:20 am

Hello I just purchased a 200$ Southwest ticket a few days ago with my blue sky and now that the charge is no longer pending I wanted to use my rewards to pay for the flight. I have plenty of points to pay, the charge is no longer a pending charge and in the Amex website my plane ticket purchase is categorized by them as "travel". However when I go to use my points it says I don't have any eligible purchases.

I know I just purchased the ticket a few days ago but I thought that since its no longer a pending charge it would be fine.

I will be calling tomorrow to get some answers but Id like to know if anyone has any experience with this and could tell me what they know.


rockyrock
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Postby rockyrock » Tue Feb 11, 2014 4:57 pm

What did they say?

I would say the points will be credited at the closing of your billing cycle after you make payment.
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flan
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Postby flan » Tue Feb 11, 2014 5:59 pm

If I remember right, you have to wait until the statement is issued. They might be able ot do it over the phone, but I wouldn't count on it.



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