Amex Website Question

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MrMosby
Centurion Member
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Posts: 211
Joined: Thu Mar 15, 2012 10:08 pm
Location: Ohio

Amex Website Question

Postby MrMosby » Fri Feb 07, 2014 8:19 pm

Alright this is weird...

If I log into American Express, click cards at the top, then View All Cards it lists both the BCP and the PRG as "My Card".

However, I closed the PRG in 2011 and it still shows up. Does anyone else have this issue? My concern is if they think I have the PRG I won't get special offers for the PRG or the Platinum in the future.
Everyday Preferred $45K | Amex Platinum NPSL | Citi Hilton HHonors Reserve $45K | Delta Platinum $30K | Chase Sapphire Preferred $64K | Citi Hilton HHonors $45K | Discover IT $25K


HookEmHorns
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Joined: Thu Mar 28, 2013 10:03 pm
Location: Dallas/Austin

Postby HookEmHorns » Fri Feb 07, 2014 8:22 pm

I recently closed a Green card and opened a PRG in its place. The PRG is now showing upon login, but the Green is long gone. I'd call about that.
AMEX PRG~1/14--backdated to 2012
AMEX BCE~6/13--backdated to 2012
Chase Freedom~5/13
Discover IT ~12/12

:cool:

MrMosby
Centurion Member
Centurion Member
 
Posts: 211
Joined: Thu Mar 15, 2012 10:08 pm
Location: Ohio

Postby MrMosby » Fri Feb 07, 2014 8:33 pm

In "My Account" its fine, its only on the "All Cards" page. Being an IT guy my gut is saying thats probably out of the system they use to drive membership sales.

I called Customer Service and they just told me to disregard.
Everyday Preferred $45K | Amex Platinum NPSL | Citi Hilton HHonors Reserve $45K | Delta Platinum $30K | Chase Sapphire Preferred $64K | Citi Hilton HHonors $45K | Discover IT $25K



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