Suggestions for platinum benefits

American Express forum. Talk about AmEx credit cards like Blue, Gold, Platinum, Centurion, and more.
6 posts
Centurion Member
Centurion Member
Posts: 707
Joined: Tue Sep 22, 2009 1:15 pm
Location: Arizona

Suggestions for platinum benefits

Postby DoingHomework » Wed Dec 18, 2013 6:20 pm

I'm starting this in a new thread rather than hijacking the thread about losing lounge access. But consider this a continuation.

For those with a platinum card (or Centurion for that matter), what would you consider worthwhile benefits that AMEX should explore adding? Let's be realistic here. We know they monitor this forum so perhaps some of the suggestions might be taken seriously.

I for one am kind of tired of paying the same annual fee as those who live in NY and LA and not having access to the same kinds of events. I'd like to see them offer discounts and partnerships with more local events in other (smaller) cities. There are plenty of national touring groups (bands, dance troupes, plays, etc.) that they could partner with. I see specials for shows in NY but when the same performances come to my area AMEX offers nothing. That would be far less annoying if New Yorkers paid higher annual fees but they don't.

I'd also like to see them offer automatic seat upgrades on flights - not cabin class, just to economy plus or whatever term each airline uses.

I get that AMEX is out to make money and I have no problem with that. I will gladly pay my annual fee if I am getting value for it. But the value of the platinum to me has been declining very rapidly when I compare it to perks I get with other cards or from other relationships.

What kinds of things would others like to see offered?

User avatar
Centurion Member
Centurion Member
Posts: 1468
Joined: Tue Jul 31, 2012 12:20 pm
Location: United States

Postby djrez4 » Wed Dec 18, 2013 6:48 pm

Include a free guest on the Priority Pass membership; silver elite level on at least one domestic airline; bonus categories on spend; chip and PIN.

I'm sure I could come up with more.

There's a reason I'm going to switch to business Plat next year. At least I can deduct the fee.
[RIGHT][size=100]- Sapphire Preferred - Freedom - Ink - Platinum - Everyday Preferred -[/size]

Centurion Member
Centurion Member
Posts: 353
Joined: Mon Apr 29, 2013 6:51 pm
Location: Salt Lake City

Postby benhollberg » Wed Dec 18, 2013 9:39 pm

Make that a full priority pass member, not just "select."

Also, I'd like double/triple points on travel and/or dining like the PRG.
American Express Platinum Card
American Express TrueEarnings Card from Costco
Marriott Rewards Premier Visa Signature Card
Chase Sapphire Preferred World MasterCard
Discover It

Centurion Member
Centurion Member
Posts: 797
Joined: Tue Oct 02, 2012 3:25 pm
Location: Texas

Postby Robrus1 » Thu Dec 19, 2013 7:32 am

djrez4 wrote:Include a free guest on the Priority Pass membership; silver elite level on at least one domestic airline; bonus categories on spend; chip and PIN.

+1. I'd be happy with those three being added. It'd be nice if they applied any unused portion of the $200 airline credit toward your annual fee for the next year. Not sure if that's realistic or not, but it'd be nice.
Amex Platinum
Amex BCP 21K
Amex SPG 5K
Barclaycard Arrival Plus WEMC 5K
Chase Sapphire Preferred 23.5K
Credit Union 10K
Discover IT 7.75K

Centurion Member
Centurion Member
Posts: 707
Joined: Tue Sep 22, 2009 1:15 pm
Location: Arizona

Postby DoingHomework » Thu Dec 19, 2013 10:05 am

I think this was mentioned in a separate thread but there seem to be "neighborhoods" evolving-



etc. Now, I have nothing against Starwood and Delta but Delta does not happen to fly to the places I frequent. So the Amex "perks" are largely useless to me. I get that they want to promote within their alliance. But surely then they must realize that the service must also be available.

The problem with Priority Pass, select or otherwise, is that it is not convenient to use. There is paperwork and delay at the entrance involved. With my regular lounge membership I flash the card, possibly ID, and am in very quickly. I also get the full range of service like wifi and such. My experience with PP is that it is little more than a license to be treated as a second class citizen.

On the surface I might seem like an ideal platinum customer - I spend quite a bit per year, basically everything I possibly can on the platinum card, I actually use the FHR and travel services a few times a year, I travel internationally, and so forth. As recently as 2 years ago I was using it a lot more. But now I invariably find I get much better prices, perks, and services from my Chase card...and the fee is about half!

Since I do travel a fair bit I still get about the value of the annual fee between the airline credit and discounts at Hertz (20%, rarely discussed). So I will keep the platinum for now, but my incentive for using it is diminishing very quickly. If they don't beef up the perks soon and if they cut the airline credit or hertz discount, I will be outta there.

Centurion Member
Centurion Member
Posts: 388
Joined: Thu Nov 21, 2013 1:13 pm
Location: United States

Postby samhradh » Thu Dec 19, 2013 2:19 pm

A points dividend, ala the CSP. That would be nice. Or does it already have one? I think the Gold does if you spend $30K or more.
Citi Forward ($10.1K), AmEx Blue Cash Everyday ($30K), Chase Freedom ($12.4K), Discover it ($5.5K), Barclaycard Arrival ($12.5K), L.L. Bean Visa ($5K). FICO 806 (TU), 812 (EQ), 806 (EX).

Return to “American Express”

Who is online

Users browsing this forum: No registered users and 0 guests