travisrauh wrote:Typically for the Platinum Card, it's 1 point per dollar unless you're using a bonus point promotion on our website (e.g. ShopAmex, Travel Service, etc.).
Isn't ShopAmex the site where you can redeem MR points for merchandise? Amex eliminated the Membership Rewards Mall, where you could earn bonus MR points for shopping, two years ago.
Travis, not to blow you up, but you started working for Amex this month as a Tier 1 customer service rep and you're spreading incorrect information.
There's a bit more detail about your points breakdown on the Membership Rewards page. If you click "Rewards" at the top of the Amex website after logging in, you'll end up on the MR page. From there, select "Points Summary." On that page, you can select a tab for "Activity Detail." Set the dates you want to see and you'll get a breakdown of regular and bonus points earned and on what dates. With a little work, you can match the Activity Detail up with your statement to figure out where you earned your bonus points.
Cumbersome, but it works.
[RIGHT][size=100]- Sapphire Preferred - Freedom - Ink - Platinum - Everyday Preferred -[/size]