Where are my 25k points from PRG?

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nismoZtuner
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Where are my 25k points from PRG?

Postby nismoZtuner » Sat Aug 10, 2013 8:40 pm

Okay so on June I applied for the PRG a month after being approved for the BCE, which with the BCE I received the $100 cash back offer which is great. But now after spending close to $4k on my PRG within the first month I haven't received those introductory points for spending $2k in the first 3 months.

"Earn More: earn 25K Membership Rewards® points after you spend $2K during your first three months of Card membership"

Should I expect those introductory points, or are they just for NEW APPLICANTS?
Where are my points for spending $4k then?
- During july i missed my return flight from vegas to Cali and ended up buying new tickets for me and a friend..points?
TU 752 (+4) - [5/9/2014] CK 726 - [11/24/14] EX 725 - [11/20/14] EQ 710
BankofAmerica Cash Rewards [2k] I American Express Blue Cash Everyday [3K] l Discover IT[2.5]
American Express Premier Rewards Gold [NPSL] I Marriott Rewards Premier [5k]
Chase Sapphire Preferred[7.3]
Inquires: TU(?) EX(?) EQ(?)
TCL-$19,800
Age-22


Midori
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Postby Midori » Sat Aug 10, 2013 11:01 pm

I recently responded to a spend $500/get 30k bonus points offer on the BlueSky.
I spent $1k.
I got my bill. No points on the bill.
I paid my bill.
I get a notification that payment was received, waited a few days, and checked online. Points still reflect zero, not even any normal points from normal spending.
I checked with customer service. They said there is a month's lag time.
We'll see how things look when the next bill arrives in the mail, but I do know it's not uncommon for the points to post on a delay... which is kind of odd, but who knows.

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nismoZtuner
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Postby nismoZtuner » Sat Aug 10, 2013 11:50 pm

Strange, with my BCE I received $100 almost immediately. After spending $1k
TU 752 (+4) - [5/9/2014] CK 726 - [11/24/14] EX 725 - [11/20/14] EQ 710

BankofAmerica Cash Rewards [2k] I American Express Blue Cash Everyday [3K] l Discover IT[2.5]

American Express Premier Rewards Gold [NPSL] I Marriott Rewards Premier [5k]

Chase Sapphire Preferred[7.3]

Inquires: TU(?) EX(?) EQ(?)

TCL-$19,800

Age-22

amexguy321
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Postby amexguy321 » Sun Aug 11, 2013 1:12 am

sorry but I dont think that you will see that bonus. I was in the exact same situation:

Applied of Zync in 2011 - check
Applied for PRG in 2012 - never got my bonus

After countless class to customer service, (they claimed that bonus never existed when i app'ed) BS!!! Finally a very friendly rep notified me that I was already an AMEX customer and didnt qualify for the points... Long story short, PRG cancelled the free yr, now chase sapphire is getting a larger share of the business

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nismoZtuner
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Postby nismoZtuner » Sun Aug 11, 2013 1:52 am

@ amexguy321

Lamme!
So did they give you the first year free?

I was debating with some one else about applying for the sapphire preferred- well then I shall apply for it..
TU 752 (+4) - [5/9/2014] CK 726 - [11/24/14] EX 725 - [11/20/14] EQ 710

BankofAmerica Cash Rewards [2k] I American Express Blue Cash Everyday [3K] l Discover IT[2.5]

American Express Premier Rewards Gold [NPSL] I Marriott Rewards Premier [5k]

Chase Sapphire Preferred[7.3]

Inquires: TU(?) EX(?) EQ(?)

TCL-$19,800

Age-22

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nismoZtuner
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Joined: Thu Jun 27, 2013 12:39 pm
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Postby nismoZtuner » Sun Aug 11, 2013 1:57 am

How about the points for the stuff I already purchased, when will I get those?

-I know you guys aren't amex but worth a try..
TU 752 (+4) - [5/9/2014] CK 726 - [11/24/14] EX 725 - [11/20/14] EQ 710

BankofAmerica Cash Rewards [2k] I American Express Blue Cash Everyday [3K] l Discover IT[2.5]

American Express Premier Rewards Gold [NPSL] I Marriott Rewards Premier [5k]

Chase Sapphire Preferred[7.3]

Inquires: TU(?) EX(?) EQ(?)

TCL-$19,800

Age-22

amexguy321
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Location: Massachusetts

Postby amexguy321 » Sun Aug 11, 2013 9:51 pm

yea they gave me the first year free. I had the zync before anyway to the points didnt go anywhere when i cancelled in prg. i think you will most def get the points for items already purchased.

VictorSuede
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Postby VictorSuede » Thu Aug 15, 2013 11:13 am

I'm a bit concerned about this now, too. I just applied for and was approved for an AMEX PRG, enticed by and acting on a 50,000 point sign up bonus letter, but according to my AMEX iPhone app when I log in, I've been a cardholder since 2005. This makes NO sense, as I've never had my own AMEX before.

I was an authorized user on another person's AMEX years ago, and it used to show up on my credit report, but seeing as I don't think they even checked my credit for that (I had no credit to speak of at the time, being 21 with no credit history at all) and the card hasn't been active for at least five years, I would hardly consider myself a "member" for the last 8 years.

I'll probably still keep the card at least for the first, free year, but if they backdate me out of my sign-up bonus, I'm going to be very upset with AMEX's marketing tactics. Discover will likely continue to get most of my spending. They've treated me very well and ShopDiscover is as great way to get cashback points.
Victor Suede

My Cards
  • Discover IT (1% Everything; 5% Rotating): $15.7k (Credit Limit Increase: 3/15)
  • American Express Premier Rewards Gold (1 Point per Dollar Everything; 3 Points per Dollar Travel; 2 Points per Dollar Gas and Groceries): NPSL (7/13; Credit Limit Adjustment 8/14)
  • Chase Slate: $500 (4/14)
  • Barclaycard MasterCard (1 Point per Dollar Everything; 2 Points per Dollar Gas, Groceries, Utilities): $2.9k (8/14; Credit Limit Increase 4/15)
  • Citi Simplicity MasterCard: $1.5k (4/15)

Total CL: $20.6k

mdl28
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Postby mdl28 » Thu Aug 15, 2013 1:02 pm

same happened with me and my PRG, had to finally write a letter to the executive offices in Florida. After a month or so I received a 30k point bonus on in my MR account :)

Had to do many many phone calls, emails and like I said earlier mail a hand written letter stating my case,
MDL

Amex Gold Prem'r
Amex BCP
Amex Green
Barclays Ring Platinum MasterCard
Citi Diamond Pref'd
Chase Sapphire Pref'd Visa Signature
Chase Freedom MasterCard
Discover It
New York Life Visa Signature

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nismoZtuner
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Postby nismoZtuner » Thu Aug 15, 2013 2:25 pm

Here is i chat i had with a CCP days ago...

"Welcome to American Express Live Chat! The next available Customer Care Professional will be with you shortly.

For quality assurance, this chat may be recorded and monitored. For your security, please click “END CHAT X” to close this chat window before leaving your computer unattended or when chat is complete.
You are now chatting with Paul.
Paul: Happy Monday! I’m Paul. How are you doing today?
Paul: We have not heard from you for some time. Do you wish to continue to chat?
you: hello, my question is that i have been an american express card holder since May 2013. i was approved for the Blue cash and was able to get the $100 introductory offer.
you: now that i am premier card member will i be able to receive the 25k pints even tho i was a cardholder already with the blue cash?
Paul: Yes! ofcourse
Paul: Rest assured, there will not be any issues as these are cards of two different families
you: awesome, well i met the spending requirement already and that is why i was a bit concerned- i will keep waiting..
Paul: Totally understood!
Paul: Not to worry at all!
Paul: You'll not face any issue
Paul: (Smile)
you: i see, well thats nice
you: thank you for your help paul!
Paul: You're most welcome!
Paul: (Smile)
Paul: Have a beautiful day ahead!
Paul: (sMILE)
Paul: Take care "

--guess i will based on PAUL...
TU 752 (+4) - [5/9/2014] CK 726 - [11/24/14] EX 725 - [11/20/14] EQ 710

BankofAmerica Cash Rewards [2k] I American Express Blue Cash Everyday [3K] l Discover IT[2.5]

American Express Premier Rewards Gold [NPSL] I Marriott Rewards Premier [5k]

Chase Sapphire Preferred[7.3]

Inquires: TU(?) EX(?) EQ(?)

TCL-$19,800

Age-22



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