Letter from AmEx

American Express forum. Talk about AmEx credit cards like Blue, Gold, Platinum, Centurion, and more.
8 posts
Robrus1
Centurion Member
Centurion Member
 
Posts: 797
Joined: Tue Oct 02, 2012 3:25 pm
Location: Texas

Letter from AmEx

Postby Robrus1 » Thu Aug 08, 2013 4:08 pm

I got a letter from AmEx in the mail today saying that back when I had my PRG, which was 3-4 months ago or longer, that they didn't award me all of my MR points that I should've received and that at the time I made the eligible purchases, they were unable to award the points to me. It didn't say how many points, or when they will be added to my MR balance. Has anyone else received one of these letters? Any idea how long it'll take for me to get the MR points that they owe me, or why this would've happened? If no one is familiar with this, I may call and see if I can get some answers. Maybe I could ask for some extra points, since they made a mistake...
Amex Platinum
Amex BCP 21K
Amex SPG 5K
Barclaycard Arrival Plus WEMC 5K
Chase Sapphire Preferred 23.5K
Credit Union 10K
Discover IT 7.75K


tigerhunt2011
Platinum Member
Platinum Member
 
Posts: 69
Joined: Wed Jan 12, 2011 8:54 pm
Location: Tucson, AZ

Postby tigerhunt2011 » Thu Aug 08, 2013 7:37 pm

I didn't get a letter, but on my last statement, i did see "MR Points Adjustment" for the amount of +12 points. Same thing could've happened to me, they just probably didn't send a letter cause it was negligible.
AMEX Business Platinum AU-NPSL-07/11
AMEX PRG-NPSL-07/11
AMEX BCE-$2000-07/11
AMEX MB Platinum-NPSL-08/13-->07/11
AMEX Biz Gold Rewards-NPSL-08/13-->07/11
AMEX Biz DL SkyMiles Gold-04/13-->07/11
BofA Alaska Airlines Visa Classic-$2500-06/11
Barclays US Airways Platinum Mastercard-$1500-04/13
Chase Sapphire Preferred-$5,000-08/13
Citi AA Select AMEX-$2000-01/13
Citi AA Visa-$2000-01/13
Citi AA Platinum Select Visa Signature-$5000-08/13
Citi AA Platinum Select World Mastercard-$2500-04/13
Citi Business AA World Mastercard-$1000-08/13
Citi ThankYou Preferred-$2000-04/13
Express-$650-01/12
GECRB Paypal Mastercard-$3500-04/13

Rory
Centurion Member
Centurion Member
 
Posts: 274
Joined: Sat Aug 04, 2012 10:21 pm
Location: MA

Postby Rory » Thu Aug 08, 2013 11:26 pm

yeah i got the same letter today, not really sure how many points the jipped me, but as long as i see some sort of adjustment on my next bill i wont hold them to anything more. They have my back when it came to some illegitimate charges and have always been helpful and honest, no need to take advantage of them now, especially over a few forgotten points.

Now if it was a few thousand points i would raise hell btw.
Amex Zync - NPSL (Cleared up to 25k)
Amex BCE - 12000 limit
Amex BCP - 4200 limit
FIA Rewards Amex- 3500 limit
Chase Freedom - 2000 limit
Chase Slate - 2000 Limit
BoA Cash Rewards Privileges- 3000 limit
Barclaycard Rewards MC - 3000 limit
Discover IT- 3500 limit
Marriott PR- 5000 limit
21 years old with alot of life to spend ;)
Its not about the ending, its about the journey,
just as long as the ending is just as good :cool:

Robrus1
Centurion Member
Centurion Member
 
Posts: 797
Joined: Tue Oct 02, 2012 3:25 pm
Location: Texas

Postby Robrus1 » Fri Aug 09, 2013 8:44 am

I didn't see anything on my statement so I decided to call. 612 points. meh. Too small to worry about.
Amex Platinum
Amex BCP 21K
Amex SPG 5K
Barclaycard Arrival Plus WEMC 5K
Chase Sapphire Preferred 23.5K
Credit Union 10K
Discover IT 7.75K

websteth
Centurion Member
Centurion Member
 
Posts: 279
Joined: Sun Dec 05, 2010 10:40 am
Location: Florida

Postby websteth » Fri Aug 09, 2013 5:12 pm

I had a credit of 800 something points and got the same letter.
American Express: Platinum, Zync, Platinum Delta SkyMiles, Blue, Starwood Preferred Guest
Barclaycard US: iTunes Reward Visa, US Airways Premier World MasterCard
Chase: Sapphire Preferred Visa Signature, Freedom Visa
Citi Bank: Hilton HHonors Visa Signature, AAdvantage Platinum Select World Elite MasterCard
Bank of America Virgin Atlantic World Elite MasterCard
Discover: Discover it
Other:Macy's Star Rewards, Target REDCard

Gamma
Centurion Member
Centurion Member
 
Posts: 464
Joined: Sat Sep 15, 2012 1:15 am
Location: Los Angeles, CA

Postby Gamma » Fri Aug 09, 2013 7:26 pm

I got the same letter but it was for my BCP. They gave me a credit of about 4 bucks. I have no idea where they got this number from seeing as how that given me the correct amount each statement. Oh well can't complain :)

Crashem
Centurion Member
Centurion Member
 
Posts: 538
Joined: Fri Mar 09, 2012 9:29 am
Location: San Francisco, CA

Postby Crashem » Fri Aug 09, 2013 9:47 pm

I got same letter but for BCP as well.
Amex Centurion, Amex Platinum, Amex BCP 8k->24k (5/23/12), Amex TE 15k, Cap One 1.5% 15k->20k (8/7/13), CSP 25k, Chase Palladium 100k, Citibank AA 35k (AU), Firestone 1.8k->2.2k->2.4k (8/20/12), JFCU Jloc 30k, PenFed Plat Rewards 30k, SF Fire 30k, US Bank Cash+ 25k

luvbullmarkets
Centurion Member
Centurion Member
 
Posts: 241
Joined: Thu Apr 21, 2011 1:02 am
Location: TPC Stonebrae

Postby luvbullmarkets » Sat Aug 10, 2013 11:46 am

Got the letter last week.

Don't know what additional amount of points are coming my way.
Amex EveryDay, Amex BCE , Barclaycard Arrival+ WEMC, CSP Visa Signature, Discover it, Wells Fargo Propel 365 Amex

"Attack this day with a level of enthusiasm unknown to mankind." - Jack Harbaugh



Return to “American Express”

Who is online

Users browsing this forum: No registered users and 1 guest