Taking back the title...

American Express forum. Talk about AmEx credit cards like Blue, Gold, Platinum, Centurion, and more.
Reclusive46
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Postby Reclusive46 » Thu Aug 01, 2013 4:26 pm

AMEXPlatino86 wrote:That's an interesting discovery. I wonder why 1. There are very few AMEX users in UK including Wales and 2. Why like you said for example that place only takes AMEX and debit cards.


My thoughts.

1. People tend to be less well off in Wales (Apart from Cardiff) so its probably not Amex's target market.

2. I think under the fair payments act (Something like that) a place has to take atleast one type of credit card, so they probably take Amex so 90% of the time they will only pay debit card fee :P
Amex UK Platinum Charge Card
Amex Blue Cash USA
Amex US Gold Corporate Card
World MasterCard Capital One UK (Free abroad + Cashback + Free Cash Withdrawals with no interest)


AMEXPlatino86
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Postby AMEXPlatino86 » Thu Aug 01, 2013 6:34 pm

Ahhh ok since no one really has an Amex, they don't have to really worry about paying the swipe fee yet take the debit card.
Wells Fargo Platinum 2.100 (5/2011-cld 7/12/14)
AmEx Platinum (6/12)
Barclays Apple (6/12)
AMEX Gold Delta (5/13)
Marriott Rewards (7/14)

My credit score :cool:
EQ: unknown
EX: 762
TU: 752

tigerhunt2011
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Postby tigerhunt2011 » Thu Aug 01, 2013 10:44 pm

I think one of the primary reasons people love having American Express cards is the Membership Rewards program. They need to do some serious repairs to it. Bump the SPG transfer rate up to 1:1. Yes, they offer the SPG AMEX and they don't want the MR cards to compete with it, but they also offer Delta SkyMiles and Hilton HHonors cards, and MR points transfer 1:1 (and sometimes better than that!). Would be nice to have more dual Chase and AMEX transfer partners like BA. Would LOVE to see Hyatt as a transfer partner.

Bring ALL Customer Service back to the US (not just Platinum & Centurion). Lose Foreign Transaction Fees on Gold & PRG. Roll out EMV to all *charge* cards. Increase earning rate on platinum (maybe 1.25 or 1.5 MR points per dollar?) Would also love to see maybe like a 5x points on purchases directly through hotels with the Platinum.
AMEX Business Platinum AU-NPSL-07/11
AMEX PRG-NPSL-07/11
AMEX BCE-$2000-07/11
AMEX MB Platinum-NPSL-08/13-->07/11
AMEX Biz Gold Rewards-NPSL-08/13-->07/11
AMEX Biz DL SkyMiles Gold-04/13-->07/11
BofA Alaska Airlines Visa Classic-$2500-06/11
Barclays US Airways Platinum Mastercard-$1500-04/13
Chase Sapphire Preferred-$5,000-08/13
Citi AA Select AMEX-$2000-01/13
Citi AA Visa-$2000-01/13
Citi AA Platinum Select Visa Signature-$5000-08/13
Citi AA Platinum Select World Mastercard-$2500-04/13
Citi Business AA World Mastercard-$1000-08/13
Citi ThankYou Preferred-$2000-04/13
Express-$650-01/12
GECRB Paypal Mastercard-$3500-04/13

wizozzie
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Premium Platinum... we wish.

Postby wizozzie » Fri Aug 02, 2013 6:38 am

tigerhunt2011 wrote:I think one of the primary reasons people love having American Express cards is the Membership Rewards program. They need to do some serious repairs to it. Bump the SPG transfer rate up to 1:1. Yes, they offer the SPG AMEX and they don't want the MR cards to compete with it, but they also offer Delta SkyMiles and Hilton HHonors cards, and MR points transfer 1:1 (and sometimes better than that!). Would be nice to have more dual Chase and AMEX transfer partners like BA. Would LOVE to see Hyatt as a transfer partner.

Bring ALL Customer Service back to the US (not just Platinum & Centurion). Lose Foreign Transaction Fees on Gold & PRG. Roll out EMV to all *charge* cards. Increase earning rate on platinum (maybe 1.25 or 1.5 MR points per dollar?) Would also love to see maybe like a 5x points on purchases directly through hotels with the Platinum.


[font=Trebuchet MS][size=80]

There is pent up demand for a Mid-High End Platinum (or better) product that has multipliers, and honestly, the dumbest thing for AmEx right now is to not offer a regular MR product for multplying Restaurants spend. I just applied for a Mercedes Benz AmEx primarily for the restaurants multiplier and it sure did take me a while to find an application for it. It doesn't even show up in the "all cards" area. Honestly, I sometimes wonder sometimes if it's worth the effort to try to put all my spend into MR when Chase's products welcome and reward spend so easily in comparison.

Considering how AmEx wants to be considered a top tier card, you would think that they would want you to use it in hospitality and dining at least for positive showing in the finer restaurants. I believe that a Premier Rewards Platinum product at an AF of $750 - 1000 with the multiplier benefit of PRG and Mercedes Benz would be a hit card even if they didn't add any additional benefits to it.

-wizozzie

[/size][/font]
AmEx Platinum
AmEx Premier Rewards Gold
Mercedes Benz American Express
AmEx Zync, the Unicorn of Credit Cards
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(wow, I don't have a Visa Credit Card!)
------

Wildcat_1
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Postby Wildcat_1 » Fri Aug 02, 2013 12:35 pm

All

I could not agree more with the posts. As a new member looking to add AMEX to the wallet I agree that if Plat had the rewards of gold with its current perks plus add dining (we all gotta eat ;) ) then that would be the #1 card for me and my spend.

My thought is that by increasing those benefits and therefore attracting more clientele that this could also be a bargaining chip for AMEX to pursue stronger existing as well as new partners into the redemption mix therefore having a truly kick ass solution.

This of course does not take away form the fact of decent customer service back locally. Your members are paying for upgraded service this is not just in perks and rewards but in customer service. Any product (card, car, TV) is only as good as the customer service behind it.

Lastly, ensure the benefits/perks can be redeemed and used as intended not the carrot and the donkey approach that sometimes appear to happen with these cards. Great in theory, horrible when you want to use a perk (companion ticket costing full fare, FHR where you don't get an upgrade or benefit). I know some of these may never happen but if you can load the bases for your customers where there is more positive than negative, thats never a bad thing.

Thats my 2c

WC

takeshi
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Postby takeshi » Sat Aug 03, 2013 9:10 am

AMEXPlatino86 wrote:I noticed that a lot of you guys are saying that AMEX has lost that Je ne sais quoi or elite status that it once had.

They never had "elite status" for me but status doesn't come from a card to me. That said, they have lost some ground over the years and I agree with others that they need to work on acceptance, customer service and benefits to regain the ground they've lost over the years.

AMEXPlatino86
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Postby AMEXPlatino86 » Sat Aug 03, 2013 10:20 am

Though I respect your opinion, I beg to disagree, guestimating up till I'll say the early 2000, they had a pretty high status on the market. But of course most businesses don't like a monopoly on the market. Things shift, people shift, markets shift. Now these days you have people that either want these cards or avoid the "commercialism" of these cards. But yes I think there are something things they need to work on to push them back into the market.

takeshi wrote:They never had "elite status" for me but status doesn't come from a card to me. That said, they have lost some ground over the years and I agree with others that they need to work on acceptance, customer service and benefits to regain the ground they've lost over the years.
Wells Fargo Platinum 2.100 (5/2011-cld 7/12/14)
AmEx Platinum (6/12)
Barclays Apple (6/12)
AMEX Gold Delta (5/13)
Marriott Rewards (7/14)

My credit score :cool:
EQ: unknown
EX: 762
TU: 752

agp
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Postby agp » Sat Aug 03, 2013 12:14 pm

To me, in terms of service, Amex has all other banks beat. However, in terms of rewards, Amex isn't the top dawg anymore. As the younger generation becomes more credit-savvy, they are really looking at a credit card's reward. The 1% cash back isn't going to cut it anymore.

Main Card: Amex Platinum
For gas: Penfed Platinum Cash Rewards
For travel & dining: Chase Sapphire Preferred

Reclusive46
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Postby Reclusive46 » Sat Aug 03, 2013 5:22 pm

AMEXPlatino86 wrote:Ahhh ok since no one really has an Amex, they don't have to really worry about paying the swipe fee yet take the debit card.


Yeah pretty much although Amex customer numbers doubled in the last year in the UK. It's certainly gaining popularity significantly. Especially the cashback and nectar (Sainsburys supermarket) credit card. Lloylds and MBNA both issue mainly Amex cards with Barclaycard in the process of switching them. There are also rumours that one of the banks issuing an Amex branded debit card in the future.

Visa has certainly lost out as pretty much all credit cards in the UK are either MasterCard or AmEX. They do hold 95% of the debit card market though lol!

It was great though, one chain started only taking debit cards and Amex but they hadn't changed all their own credit cards from a MasterCard yet!
Amex UK Platinum Charge Card

Amex Blue Cash USA

Amex US Gold Corporate Card

World MasterCard Capital One UK (Free abroad + Cashback + Free Cash Withdrawals with no interest)

AMEXPlatino86
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Postby AMEXPlatino86 » Sat Aug 03, 2013 5:38 pm

Doesn't Harrods have their own credit card w/AMEX?

Reclusive46 wrote:Yeah pretty much although Amex customer numbers doubled in the last year in the UK. It's certainly gaining popularity significantly. Especially the cashback and nectar (Sainsburys supermarket) credit card. Lloylds and MBNA both issue mainly Amex cards with Barclaycard in the process of switching them. There are also rumours that one of the banks issuing an Amex branded debit card in the future.

Visa has certainly lost out as pretty much all credit cards in the UK are either MasterCard or AmEX. They do hold 95% of the debit card market though lol!

It was great though, one chain started only taking debit cards and Amex but they hadn't changed all their own credit cards from a MasterCard yet!
Wells Fargo Platinum 2.100 (5/2011-cld 7/12/14)
AmEx Platinum (6/12)
Barclays Apple (6/12)
AMEX Gold Delta (5/13)
Marriott Rewards (7/14)

My credit score :cool:
EQ: unknown
EX: 762
TU: 752



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