2013 American Express Customer Service Reviews

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2 posts
Platinum Member
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Posts: 51
Joined: Wed May 29, 2013 2:52 pm
Location: USA

2013 American Express Customer Service Reviews

Postby WildBill » Fri Jul 26, 2013 10:16 pm

I'm fairly new to Amex and I've read different reviews and stories of experience with their customer service. All I can say is I love Amex.

I already mentioned in previous posts how pleasant and helpful they were. I called them again tonight about curiosity regarding rewards dollars. I was met with outstanding customer service who not only explained everything to me but also had a sense of humor and laughed a little. I felt the need to make this post because in this current day and age getting good customer service let alone US reps who can actually understand you, listen and respond is extremely rare. Amex thank you and you have gained a customer for life.

Green Member
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Posts: 21
Joined: Tue Jun 18, 2013 8:27 am
Location: Los Angeles, California

Postby wizozzie » Sat Jul 27, 2013 7:13 am

Welcome to the club. I think AmEx deserves its reputation, and you've experienced the reasons too. Good for you!

Next you'll want multiple cards. It's a happy addition.

AmEx Platinum
AmEx Premier Rewards Gold
Mercedes Benz American Express
AmEx Zync, the Unicorn of Credit Cards
Chase Sapphire Preferred World MasterCard
Citi AAdvantage Platinum Select World MasterCard
Discover IT

(wow, I don't have a Visa Credit Card!)

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