Why am I getting double points?

American Express forum. Talk about AmEx credit cards like Blue, Gold, Platinum, Centurion, and more.
5 posts
Amexnewb
Green Member
Green Member
 
Posts: 5
Joined: Fri Jun 07, 2013 3:25 pm
Location: Canada

Why am I getting double points?

Postby Amexnewb » Mon Jul 01, 2013 3:16 pm

Hello everyone,

So I recently got an AMEX gold card and I'm loving the rewards that come with it. However, for some reason I'm getting double points on everything when I should only be getting 1. I'm not sure what's going on.

For example;
When I first got the card I went to subway and purchased a sub for $8.80
My points statement says that I was awarded 9 points for that.

Then later in the month (June) I am seeing that I went and bought another sub at subway for $9.64. My Points statement says that I was awarded 19 points for that.

It looks like since June 24 I have been getting double points for everything I put on the card regardless of what it is.

I'm obviously not complaining at all but was wondering if anyone knew if it was double points month or is this an error on the account of AMEX?

If AMEX comes back and says, "we have made a mistake with regards to your points balance and were giving you double points when you shouldn't have been receiving them and therefore we are correcting your account and taking the double points away" should I push back and say it's their error and I should be able to keep the points?

Loving the card so far for the points, I have ran into a lot of places that don't accept the card and the list is growing however.


hockeyplayr
Platinum Member
Platinum Member
 
Posts: 66
Joined: Sun Jun 23, 2013 6:19 pm
Location: United States

Postby hockeyplayr » Mon Jul 01, 2013 8:22 pm

how long have you had the card? I am just under 2 months and have not seen any points yet...
Credit Scores: Equifax - 736 (October Fico) | Experian 726 (October Fico) | TU - 758 (October Fico)

Credit Lines: Diners Club 20k | Citi DC 9.1k | SDFCU 5k | Penfed 7k | Amex BCE - 10.5k | Chase Marriot - 5.2k | CSP - 6.5k |Discover IT - 9k | Sallie Mae 3.8k | Citi TYP - 3.5k | BOA 123 - 4.9k | Total Rewards 3.25k|

Kripler68
Centurion Member
Centurion Member
 
Posts: 111
Joined: Mon Jun 10, 2013 8:23 pm
Location: Arizona

Postby Kripler68 » Mon Jul 01, 2013 11:10 pm

Maybe a glitch

benhollberg
Centurion Member
Centurion Member
 
Posts: 353
Joined: Mon Apr 29, 2013 6:51 pm
Location: Salt Lake City

Postby benhollberg » Tue Jul 02, 2013 12:17 am

This is weird you say that because I received my PRG card bill today with a $11k balance but it says I only earned 7,060 points during the period. I am pretty sure I should be earning more than that, isn't it at least 1 point for every dollar spent? And some extra points for a few restaurants and stuff.
American Express Platinum Card
American Express TrueEarnings Card from Costco
Marriott Rewards Premier Visa Signature Card
Chase Sapphire Preferred World MasterCard
Discover It

Amexnewb
Green Member
Green Member
 
Posts: 5
Joined: Fri Jun 07, 2013 3:25 pm
Location: Canada

Postby Amexnewb » Tue Jul 02, 2013 9:11 am

hockeyplayr wrote:how long have you had the card? I am just under 2 months and have not seen any points yet...


I've had the card for just over a month now



Return to “American Express”

Who is online

Users browsing this forum: No registered users and 2 guests