- Centurion Member
- Posts: 103
- Joined: Thu Mar 28, 2013 10:03 pm
- Location: Dallas/Austin
I totally understand. At $450 a year, I'd expect to be able to call before 3pm to try and resolve an issue. They market the card as a high end concierge service, so, wanting to be served before 3pm is not asking too much. They didn't have issue collecting that $450/year fee, did they? Didn't think so. You'd think AMEX would have contingency plans in place to handle their customers on the other side of the world..
AMEX PRG~1/14--backdated to 2012
AMEX BCE~6/13--backdated to 2012
Discover IT ~12/12