Cardholder agreement had a rewards mistake and Amex honored it!

American Express forum. Talk about AmEx credit cards like Blue, Gold, Platinum, Centurion, and more.
2 posts
swipe_masta
Centurion Member
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Posts: 186
Joined: Tue Feb 19, 2013 5:22 pm
Location: USA

Cardholder agreement had a rewards mistake and Amex honored it!

Postby swipe_masta » Fri Jun 07, 2013 11:54 pm

So I received a letter from Amex saying that back in April they sent me a revised copy of my BCE cardholder's agreement and benefits info was wrong to state that I would get 6x pts at supermarkets and 3x pts at gas stations and 2x pts at hotel stays or something along those lines. Well leave it to Amex to make the customer's day! The letter stated that purchases made within those categories from April-May, they would honor their mistake! I went thru my April/May statements and made a total of $1,236.67 at supermarkets! (I had a dinner party thing, my groceries on average is no that high) that's 74 bucks in my pocket! This made my day!!!

Has anyone else received this letter?!


catsartcox
Centurion Member
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Posts: 113
Joined: Wed Jun 05, 2013 3:59 pm
Location: New Mexico

Postby catsartcox » Sat Jun 08, 2013 1:19 pm

IF only Paypal would do such a thing. haha They need the boost.

PayPal mistakenly informs users they've won 500 euros in a comedy of errors
Wells Fargo w/ Points - 6.2k
Discover More - 10k
Citi Forward - 3.7k
Citi Thank You Preferred - 18.5k
AMEX Blue - 16.4k
AMEX PRG- NPSL
Barclay Juniper card/Apple - 9k
GE Capital Amazon Store Card 5k

score
722(7/13) 732(8/13) 734(9/13) 743(2/14) 763(07/14) 798(3/15) 749(4/16)



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