pac4toon wrote:Yaay Yaay I got approved for the AmEx PRG! Called them and inquired with CS if it was going to be a hard or soft inquiry. CS said since I'm already a member it'll be a soft inquiry. "Good Job American Express"
They seriously told you that? They work there they should know better.
Approvals on new cards are and ALWAYS have been for me (and I should know, having gotten 5 of them in the last 14 months) hard inquiries. The soft is only if you are already a member and are declined.
I would not take the word of that person and I would check your EX where you should shortly see the new hard inquiry.
Congratulations on the new card!!! I just wanted to set it straight. They really need to train these offshore CSRs so we don't get Cap One service. (That's one way I give Amex a FAIL these days I love everything else about them but the customer service is going to hell as fast as it's going overseas and that's just the truth). Granted it COULD be that somehow it's an amazing YMMV lucky break here, but I would sure check my report for that inquiry.