Most people probably don't have this issue

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MemberSince99
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Location: WI

Most people probably don't have this issue

Postby MemberSince99 » Tue May 28, 2013 1:06 pm

I signed up for CreditSecure on my Gold card. Got a message they could not charge my card as it's not valid. I was like that's weird I just ordered something off Amazon and that was charged no problem, got the notice from Amex about card not present as requested.
So I call them, come to find out their system is somehow trying to charge my Zync card from last year, and saying it's no longer valid (which is true it's closed).

I was like why is it doing that, it should be just charging my Gold card. So they had me contact customer service, and they verified the Gold was attached to my account, it was valid, it was the only card for my account, etc. All they could tell me is they don't know why it was trying to charge the Zync and they think they got it straightened out.

I guess most people don't do what I do, and that's probably a good thing.


TheLethargicAge
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Joined: Tue Oct 16, 2012 11:20 pm
Location: Miami, Cuba

Postby TheLethargicAge » Tue May 28, 2013 2:23 pm

Just out of curiosity, why did you close your Zync?
Blue Cash Preferred ($24K), Costco TrueEarnings ($8K), Better Balance Rewards ($6K), CashForward ($15K), Sallie Mae Rewards ($10K), Quicksilver ($17K), AARP Rewards ($15K), Freedom ($15K), Double Cash ($16.5K), It ($28.5K), Fidelity Investment Rewards ($18K), Cash+ ($11K)

MemberSince99
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Posts: 4913
Joined: Sun May 20, 2012 4:35 pm
Location: WI

Postby MemberSince99 » Tue May 28, 2013 2:35 pm

Long story, my friend. If you dig back to June of last year I posted about it in detail.

Hopefully CreditSecure got whatever the issue was that caused it to try using the Zync fixed. I've never heard of that issue before.

DoingHomework
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Joined: Tue Sep 22, 2009 1:15 pm
Location: Arizona

Postby DoingHomework » Tue May 28, 2013 3:46 pm

MemberSince99 wrote:come to find out their system is somehow trying to charge my Zync card from last year, and saying it's no longer valid (which is true it's closed).


Computers. They are going to solve all of our problems you know...

websteth
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Joined: Sun Dec 05, 2010 10:40 am
Location: Florida

Postby websteth » Tue May 28, 2013 7:02 pm

I've noticed the same thing happen with mine. I have a Platinum and a Zync. Anything that I sign up for with American Express like magazine subscriptions or Credit Secure hits the Zync. Both accounts are open so it isn't a HUGE deal but I can see where it would be an issue if the account was closed.
American Express: Platinum, Zync, Platinum Delta SkyMiles, Blue, Starwood Preferred Guest
Barclaycard US: iTunes Reward Visa, US Airways Premier World MasterCard
Chase: Sapphire Preferred Visa Signature, Freedom Visa
Citi Bank: Hilton HHonors Visa Signature, AAdvantage Platinum Select World Elite MasterCard
Bank of America Virgin Atlantic World Elite MasterCard
Discover: Discover it
Other:Macy's Star Rewards, Target REDCard

PopiLopi
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Joined: Fri Apr 13, 2012 7:05 pm
Location: Miami, FL

Postby PopiLopi » Tue May 28, 2013 9:38 pm

Is credit secure worth it?
Amex: Business Platinum (09/12) BCP $10,500 (03/13)
Visa: Capital One Journey $750 (04/11) Chase Freedom $1,800 (04/12)
MasterCard Citi AAdvantage Platinum Select $8,500 (05/13)
Discover: Discover It $2500 (07/11)
Store Cards: Amazon $3900 (12/11) Macy's $500 (04/11) Kohl's $500 (05/12) Victoria's Secret $750 (11/12)

websteth
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Posts: 279
Joined: Sun Dec 05, 2010 10:40 am
Location: Florida

Postby websteth » Tue May 28, 2013 9:44 pm

PopiLopi wrote:Is credit secure worth it?


I'd say it depends on how anal you want to be with looking at your report. I've used it a few times but, I figured I would just save the money and deal with Credit Karma or Credit Sesame. The score on Credit Secure is simulated just like Credit Karma but uses Experian model.
American Express: Platinum, Zync, Platinum Delta SkyMiles, Blue, Starwood Preferred Guest
Barclaycard US: iTunes Reward Visa, US Airways Premier World MasterCard
Chase: Sapphire Preferred Visa Signature, Freedom Visa
Citi Bank: Hilton HHonors Visa Signature, AAdvantage Platinum Select World Elite MasterCard
Bank of America Virgin Atlantic World Elite MasterCard
Discover: Discover it
Other:Macy's Star Rewards, Target REDCard



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