- Green Member
- Posts: 5
- Joined: Mon Jun 23, 2008 12:07 pm
- Location: SF
I've used the Centurion concierge but for nothing too complicated, things like reservations, travel arrangements, and things like that. I've had no complaints about them but then again I wasn't giving them any complicated tasks to complete.
The practice some people do have making absurd requests is pointless, in the end they are shooting themselves in the foot. Their annual fee to American Express for the Centurion card pays for this concierge. If these concierges become overextended, you can bet Amex will hire more, and in turn, raise the annual fee to cover the additional labor.