In my case, I've called a couple times for a password reset because I'd forget it after a year or so. And I called this week for my 1099 info because I never got mine. Was my fault, as I'd forgotten to register my address change with them, so it went to an address from two years ago.
cashnocredit wrote:Never had a reason to call them. Online savings accounts are pretty simple critters. Which begs the question "What kinds of service would one call them about that wasn't an indicator of something more serious?