denny33142 wrote:Perhaps he had a $500 Zync without the AutoPay option, When i called the Executive Office to inquire they told me that the reason i cannot get another card is because i am enrolled in AutoPay, And obviously you cannot remove the autopay option from this particular zync because it is mandatory, In short you would need to cancel the card.
I don't know if i posted this already but here it goes:
"Thank you for your recent application. We were unable to approve your request for the following reason:
[B][color="red"]Because you have the ZYNCSM Card with a spending limit, we cannot open another American Express card account for you at this time.
An important notice concerning your rights is included. The creditor is American Express Centurion Bank.
We hope you are enjoying the benefits and services of your ZYNC Card.[/B]"
The thread that you posted is a first for me, but if you search around you will find many more people in our position, and i tend to believe an official letter from amex themselves more then from a single person online.
I understand what you're trying to argue, but somehow you are interpreting things askew for some reason. The above quote from Amex does not mean "close your Zync card". It means you need to get the limit removed first and they will do that if your scores and credit reports are clean and you have satisfactory history with them. What are your current credit scores and what do your credit reports look like? Here are my scores currently - 686 EX, 704 TU, 682 EQ - These are all my latest FICO scores and not FAKO's. My CR's have a couple of dings that are about to age off later this year. I don't expect Amex to lift my limit yet, but when my scores hit mid 700's, and my CR's are clean there should be no reason for them to want to hold me back from getting other products. So I completely disagree with what you are claiming as "facts". I think a CSR got you off the phone because your CR's and scores still need work, simple as that. Your claim of [color="red"]"As long as you have that $500 Zync open you will not be able to get another card."[/color] is just a false statement and I stand by it. Amex told you as long as you have a limit, you can't get another product, so work on getting the limit removed from the Zync (has nothing to do with your autopay as Rory stated to you also). Amex is not going to force you to close the Zync card, but they won't remove the limit until your scores are better and you have clean credit reports.
I prefer to deal in facts. What you wrote is not a fact, but a misleading statement to others that are reading these postings about Zync cards. That's all I'm pointing out.