Question about opting out and soft pulls of your credit

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MemberSince99
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Question about opting out and soft pulls of your credit

Postby MemberSince99 » Mon Dec 24, 2012 1:24 pm

I have a question, that is general, but is aimed at Amex specifically.

Background I have no cards with them and haven't since I closed them in June of 2012. I am on their blacklist, and obviously won't be getting any more Amex cards. (Ironic with my name here what it is....). I thus no longer have any sort of business relationship with Amex.

I noticed Amex continues to soft my credit on a regular basis. Frankly, I feel my current credit is really none of their business, literally, due to the fact I have no business relationship with them. So having said all this, I get to the point - if I freeze my reports, or if I "opt out", will that stop their constant snooping on my credit? They've been pulling it at LEAST twice a month and frankly, just being totally honest, I find it creepy they even care what someone on their blacklist does. Does anyone know the LAW behind this rather than just an Amex fanboi opinion that they are the greatest thing since Jesus and have the right to do whatever the hell they want to? I mean I guess if you feel that way great more power to you, but it's not what the law says I'm sure and that's what I'm interested in if anyone knows? Do I have any sort of legal right to stop the frequent snooping by a company I have nothing to do with?


DoingHomework
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Postby DoingHomework » Mon Dec 24, 2012 8:56 pm

How do you know they are soft pulling twice a month? That just seems excessive from their end, especially if it has to do with your account. This sounds like something related to marketing. If so then you can opt out with the credit bureaus and also with AMEX directly. I did this many years ago and no longer get junk mail or soft pulls.

As far as the law goes, you MIGHT have the right to opt out but that is hardly relevant since you have apparently not done so yet. So basically, they do have this option whether required to or not.

You have not explained why you are on their black list. If you owe them money or if they have some other reason to look into your finances, whether you agree with it or not, then you should count yourself lucky. They could be doing hard pulls. Remember, just because you close an account does not mean you no longer have a business relationship with them.

MemberSince99
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Postby MemberSince99 » Tue Dec 25, 2012 1:54 pm

I know because I got my EX report, and saw all the softs on it.

Long story but many years ago (2002) I had two cards, a green and their new (at that time) blue, and burned them for a relatively small total amount on both. In April of this year for kicks and giggles, not expecting to see anything I used their "pre-qualified" too and found I was there on many of their cards. Just for the hell of it, not expecting success at all, I app'd for Zync. Instant approval. I can tell you I almost fell out of my seat. I went on to get a Gold card, and then a BCP with them within 6 weeks. I then wanted a travel card and thought well so far so good I'll app for Platinum (you might argue that's pushing your luck and maybe so, but if they don't want you having credit, why approve you would be my response. Both parties have to agree and they have the free will to decline). Declined. I didn't mind the decline, to be honest, it was the reason - the reason stated was something to the effect that Amex had closed my previous accounts. I've since learned that's the message you get when you are on their blacklist. I checked my EX report to find I kid you not at that point (June) they were softing my credit about every day. That is no exaggeration at all. I must have made them really nervous, or they finally figured out I had burned them before and didn't pay them back, so they blacklisted me, but I still had cards open with them. I closed the cards, after paying them in full (AND after using my rewards points, why not use them I earned them) and I am on their blacklist. I know this because I did apply for the Delta card in July (still wanting a travel card and not realizing then that I was blacklisted by them) and there was NO hard pull for it. If you app for an Amex and you don't get a hard pull on a decline, either you are a current member, or you are blacklisted, so we can figure out which one I am pretty easily.

I told you it was a long story and it's not every bloody detail but since you asked....honestly I don't know the reason why I'm on their blacklist other than I burned them years ago, they gave me cards apparently by mistake (I slipped through the cracks) and they eventually caught it and decided to blacklist me again, or apping for those cards made them nervous (though for some unfathomable reason if that's true they approved three of them). They do things their own way and they aren't going to share the details with you, so I honestly don't know their end of it, that's just what I pieced together on my own.

No, they have to have a legitimate reason for a hard pull, according to what I've read they can't just pull anyone they feel like it any time they feel like it. That's illegal I know that. They can IF you have a business relationship with them, HOWEVER no one that I'm aware of does that to customers in good standing, it would ruin the business relationship - would YOU keep an account open if say one of your creditors was hard pulling your credit every day just because they can? Hell no, no one would, it would crash your credit.

Amex and I have no business relationship whatsoever at this time. I'm on their blacklist and they've made mine as well. I thought about it, and I realized I didn't really want an Amex. My other cards give me everything Amex does but impressing the chicks - that's really ALL Amex is about "prestige" that "rich" people have them. Otherwise what do they give you that your other creditors can't? (Besides backdating)? As far as disputes they are known to be on your side, but frankly in 2001 I had a dispute and it went for 6 months before Amex finally decided in my favor back and forth - it wasn't automatic at all. Recently I disputed one charge on my Cash + and US Bank decided in my favor immediately and in 2 days I had a letter saying that. How much better than that is Amex? None I'd bet.
Anyway that's neither here nor there, but I have no relationship with them and no desire to begin one even if it were possible. I don't blame them for not trusting me, and based on what I saw I really don't trust them either so it's better this way, but we do not have any business relationship whatsoever and it won't be happening either.

jriley
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Postby jriley » Wed Dec 26, 2012 7:37 pm

You probably should have kept your other American Express cards open, just so that you could keep a relationship with them, and show you are responsible. I doubt that they added you to the "blacklist" after you had a couple of their cards, but regardless, you could have kept your relationship and showed how you are responsible (now).

Well, it's over. I'd expect they would stop soft pulling your credit soon.
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MemberSince99
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Postby MemberSince99 » Thu Dec 27, 2012 8:00 am

jriley wrote:You probably should have kept your other American Express cards open, just so that you could keep a relationship with them, and show you are responsible. I doubt that they added you to the "blacklist" after you had a couple of their cards, but regardless, you could have kept your relationship and showed how you are responsible (now).

Well, it's over. I'd expect they would stop soft pulling your credit soon.


What's to doubt it's a fact. Only they know exactly WHY they did it, but the fact is they did. And even if say I had wanted to keep them open, they could have simply closed them on me anyway if they wanted to. Given I'm blacklisted, I would not be surprised if that had been the next step. Prior to this, they had been softing me almost every day - no exaggeration. Twice a month now seems almost like a relief in comparison. So obviously they were very nervous at that point. I'm sure F/R or closing of the accounts would have come down the pike had I not closed them, or both.

That's over, and done with, but they still continue to soft me on a very regular basis. One of the softs on Dec 9 was an A/R soft. Not sure what accounts as I don't have any with them, but that's what it was. Strange stuff but Amex has always marched to the beat of their own drummer. I can relate as far as that goes, but I don't see a reason to continue to soft the hell out of me. At this point as far as I'm concerned my credit is none of their business. MOST companies will not continue to soft you with A/R pulls after you no longer do busines with them, they may occassionally do PRM pulls, but not like Amex does. It's intrusive and obnoxious and flat out nosey.

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Postby earlyretirement » Sun Dec 30, 2012 2:33 pm

I doubt there is anything you can do if these are only soft pulls. I don't believe anyone else can see these except for you. I didn't think AMEX would do so many soft pulls unless you have burned them and owe them money but who knows.

Also, this may be a stupid question but if you don't have the Centurion card, why does it say you're a Centurion member? I was just curious about that as it seems a few people use that and don't seem to have a Black card. Inquiring minds want to know.



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