How does AMX Platinum Purchase Protection Plan work?

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How does AMX Platinum Purchase Protection Plan work?

Postby m20e3087 » Thu Sep 06, 2012 8:52 am

Bought a Burberry Jacket, and hand an accident, milk got on my jacket, and won't come off. So how does the purchase protection work? Its within 90days. Do I ship AMX the jacket to get the refund?
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Postby PlatinumAMEX94 » Thu Sep 06, 2012 4:35 pm

It depends on what the agent feels is necessary. Basically it is an insurance plan underwritten by American Express for accidents or damage. I have known some people who have had to send to damaged item for appraisal or to see if it can be repaired. I had an inexpensive glass sculpture purchased by a local artist that was damaged within 30 days. I was not asked to return it to American Express.
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Postby SignHere » Fri Sep 07, 2012 12:22 am

From the Amex website for the Platinum Card...
Embedded Protection

Just use your Card and Purchase Protection2 can protect eligible purchases against accidental damage, loss or theft for up to 90 days from the date of purchase.

Worldwide Coverage

Coverage includes eligible purchases made worldwide with the Card, including gifts purchased for others.

Shop Worry Free

Purchase Protection3 can reimburse you for the amount charged to the Card (not to exceed the original purchase price). Coverage is limited to up to $10,000 per Occurrence, up to $50,000 per Card member account per calendar year, and is in EXCESS of other sources of indemnity.

Call 1-800-322-1277 to speak with a Purchase Protection representative.
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