When using Amex, it often asks for my billing zip code

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When using Amex, it often asks for my billing zip code

Postby bmw1990Z » Fri Aug 17, 2012 9:04 am

When I use my Amex Gold Delta Skymiles, it often asks for my billing zip code before it will approve my transaction. This can happen even if I shop at the same store multiple times a week. I work retail and have noticed that people using this card also have to go through the same process. Does anyone know why this occurs and if this is just card specific?
Cards in my wallet:
-Citi Forward Card for College Students-July 2011
-American Express Platinum Delta Skymiles--July 2013

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Postby SignHere » Fri Aug 17, 2012 10:55 am

The only time I have to input my zip is at a couple gas stations (and usually Sunoco). But, never have I been prompted for a zip code in a store, and if people ask me for my zip code I tell them I do not give it out and my transaction still processes fine. If it a place like Bed Bath and Beyond, they ask for customer's zip codes for their own business use, but they can input 00000 and it will still process.
Amex PR Gold - NPSL (Daily) [8/2012]
Amex Zync - NPSL (Ex-Daily) [10/2010]
Amex BCE - 19.2k [8/2012]
Chase Freedom Visa - 5k [8/2012]
PSECU Visa/PSL - 20k [9/2012]

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Postby 2percentPlus » Mon Aug 20, 2012 1:30 pm

Zip code is required by some stores for Amex while the same stores with another card don't require it. Other stores with Amex don't need it either.

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Postby Maximilian » Mon Aug 20, 2012 4:34 pm

I've only been asked at Duane Reade (Wallgreens) to provide my zip code.

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