Overcharged on Amex

American Express forum. Talk about AmEx credit cards like Blue, Gold, Platinum, Centurion, and more.
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djrez4
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Postby djrez4 » Wed Nov 19, 2014 4:32 pm

MB131174 wrote:How the $*#@ did this thread get resurrected?!


On another forum, we had a member who so consistently resurrected dead threads that we named it after him. Roger constantly Rogered threads.

This thread has been Rogered.
[RIGHT][size=100]- Sapphire Preferred - Freedom - Ink - Platinum - Everyday Preferred -[/size]
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MB131174
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Postby MB131174 » Wed Nov 19, 2014 4:50 pm

I wish MemberSince99 was here to see this *sobz*
stalk me
KIK: WMB1974

takeshi
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Postby takeshi » Thu Nov 20, 2014 8:30 am

At least the person is bothering to search. You can't complain about threads being resurrected if you keep posting in them and bumping them with each post.

Lorelei wrote:Don't you think I would have heard back very soon with such an urgent screw-up? It's been almost 24 hours and not a word. Very, very disturbing. Any advice on how to proceed? This should be brought to the public's attention, because if its happening to me, it probably is happening to others.

There's no fixed timeframe for such investigations. You should have discussed that with the CSR. If you're concerned then call and check on it.

Lorelei wrote:This should be brought to the public's attention, because if its happening to me, it probably is happening to others.

What should be brought to the public's attention? We all make mistakes and whoever generated the bill should have done so correctly but you should have also verified the bill before paying -- same as any other bill. AmEx isn't the source of the problem here.



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