Free vs. Paid Benefits?

American Express forum. Talk about AmEx credit cards like Blue, Gold, Platinum, Centurion, and more.
8 posts
alexx
 
Posts: 1
Joined: Mon Jun 25, 2012 9:35 pm
Location: United States

Free vs. Paid Benefits?

Postby alexx » Mon Jun 25, 2012 9:45 pm

I got Amex PR recently since I was interested in benefits it provides with regard to travel, to name just a few - car rental insurance, flight insurance, trip medical insurance etc.

I was under the impression that everything is free of charge provided you purchase the airfare with a card, or rent a car with a card.

While browsing Amex web-site, I found out that there's an enrollment section and in order to get those benefits one should enroll first and there is a fee involved. For example:

Car rental - One flat price of $24.95 per rental period, not per day ($17.95 for California Residents).

From $7 a month for medical and here's what it says about shopping protection:
Sorry, we are no longer accepting new enrollments in the Premium Return Protection service.

Is it just me, or all the benefits AMEX advertises are not for free? Why would I want to pay the annual fee then?

Would appreciate your feedback - may be I am completely wrong about all this.


User avatar
FastSRT8
Centurion Member
Centurion Member
 
Posts: 1454
Joined: Thu Apr 19, 2012 1:32 pm
Location: Canada

Postby FastSRT8 » Tue Jun 26, 2012 2:08 am

I think it all depends on the card you have.

I recall years ago the Green card advertises it has all the benefits BUT some you have to either pay as you go or enrol a yearly fee.

As I went up their product line, these 'benefits' started to come included BUT you had to pay a AF.

There is no free ride sadly. You pay one way or the other. The key is making sure you use the benefits tied to the card you get.
Carpe diem quam minimum credula postero!

Ratfacedudeguy
Centurion Member
Centurion Member
 
Posts: 362
Joined: Wed May 30, 2012 8:10 pm
Location: Baltimore

Postby Ratfacedudeguy » Tue Jun 26, 2012 9:53 am

All the ones that they actually advertise as free are actually free. The rental insurance that costs $25.00 per rental period is primary coverage, whereas the included coverage is secondary. And you still get all the built in purchase protection options (90 day return and damage/theft protection) -- the "premium" return protection is just a higher tier of coverage. I was confused about this as well when I first started to set up my account, but if you check your cardmember agreement you'll see everything that's included with your card in black and white. I did verify this with a CSR as well, just as an extra level of reassurance.
Amex Green - NPSL - 05/12
Amex Zync - NPSL - 06/12
Discover it - $7750 - 11/12
Chase Sapphire Preferred Visa Signature - $5000 - 11/12
SECU Platinum Visa - $5000 - 08/08
Bank of America Cash Rewards Platinum Plus Visa - $3000 - 06/08
Citi Diamond Preferred Mastercard - $3000 - 05/12
GECRB Old Navy Visa - $2500 - 11/12
Chase Amazon Visa - $2000 - 11/12
Chase Freedom Visa - $2000 - 07/12
Citi Thank You Visa - $1000 - 06/12
Amex Blue Cash Everyday - $1000 - 01/13

User avatar
FastSRT8
Centurion Member
Centurion Member
 
Posts: 1454
Joined: Thu Apr 19, 2012 1:32 pm
Location: Canada

Postby FastSRT8 » Tue Jun 26, 2012 10:57 am

Let us know what you find. That's great intel for everyone.
Carpe diem quam minimum credula postero!

Ratfacedudeguy
Centurion Member
Centurion Member
 
Posts: 362
Joined: Wed May 30, 2012 8:10 pm
Location: Baltimore

Postby Ratfacedudeguy » Tue Jun 26, 2012 11:03 am

Yeah, in this case it's just awkward wording of overlapping or varying levels of coverage. Believe me I was about to be pissed when I first went through everything, but the reps I spoke with ended up being pretty understanding once I actually got through to them what I was talking about. So carry on folks. Your advertised coverages are indeed included.
Amex Green - NPSL - 05/12
Amex Zync - NPSL - 06/12
Discover it - $7750 - 11/12
Chase Sapphire Preferred Visa Signature - $5000 - 11/12
SECU Platinum Visa - $5000 - 08/08
Bank of America Cash Rewards Platinum Plus Visa - $3000 - 06/08
Citi Diamond Preferred Mastercard - $3000 - 05/12
GECRB Old Navy Visa - $2500 - 11/12
Chase Amazon Visa - $2000 - 11/12
Chase Freedom Visa - $2000 - 07/12
Citi Thank You Visa - $1000 - 06/12
Amex Blue Cash Everyday - $1000 - 01/13

User avatar
FastSRT8
Centurion Member
Centurion Member
 
Posts: 1454
Joined: Thu Apr 19, 2012 1:32 pm
Location: Canada

Postby FastSRT8 » Wed Jun 27, 2012 12:00 am

Sometimes I tell you.... there are so many coverages I don't even know I have. It really is crazy. There are some one uses everyday but there are others due to the lack of use, one never knows they have!
Carpe diem quam minimum credula postero!

JNK
Platinum Member
Platinum Member
 
Posts: 93
Joined: Wed Aug 17, 2011 10:53 pm
Location: USA

Postby JNK » Wed Jun 27, 2012 12:14 am

Primary rental car insurance (the main rental car insurance that the rental car companies want you to buy, NOT the secondary insurance), 90 days return policy (AMEX will refund you a purchase if found to be defective/broken within 90 days and the company that sold it to you won't take it back), and extended warranty on purchases (I get extended years on top of whatever pre-existing warranties there are if any) are three major benefits that I have utilized and enjoyed without paying an extra penny to the actual membership rewards program.
Personal Collection:

AMEX: Everyday (MR), Macy's (cobranded)
MASTER: Citibank Dividend Platinum Select (non-World version)
VISA: Chase Amazon Signature, Chase (bank issued)
GE: Care Credit (medical expenses), Macy's (store), JCP (store)


Business Collection:

AMEX: Costco True Earnings
MASTER: None
VISA: Chase Ink Cash

PopiLopi
Centurion Member
Centurion Member
 
Posts: 179
Joined: Fri Apr 13, 2012 7:05 pm
Location: Miami, FL

Postby PopiLopi » Wed Jun 27, 2012 6:29 pm

I've used return protection twice and purchase protection once. I didnt have to pay anything but I did enroll in the Zync Style pack that gives you a better return protection. It cover items up to $600 instead of the regular $300, it's a good value for $15 a year and you also get 2x points on department stores
Amex: Business Platinum (09/12) BCP $10,500 (03/13)
Visa: Capital One Journey $750 (04/11) Chase Freedom $1,800 (04/12)
MasterCard Citi AAdvantage Platinum Select $8,500 (05/13)
Discover: Discover It $2500 (07/11)
Store Cards: Amazon $3900 (12/11) Macy's $500 (04/11) Kohl's $500 (05/12) Victoria's Secret $750 (11/12)



Return to “American Express”

Who is online

Users browsing this forum: No registered users and 1 guest