Amex compliments?

American Express forum. Talk about AmEx credit cards like Blue, Gold, Platinum, Centurion, and more.
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DoingHomework
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Postby DoingHomework » Tue Jun 19, 2012 3:55 pm

As an experienced line-cutter, I will say that I don't consider myself rude. The truth is that I pay for the special treatment I get through loyalty or some other way.

I rent enough cars that I get to see my name on a board with the stall number while most others have to go inside and wait in line. About a third of the time I get an upgraded car pulled right up by the curb. I don't get that because of royal blood. Anyone could have the first part for $50 a year or less and the occasional curbside service is probably because I am loyal to one company and spend a lot with them.

When I fly I get to use the special check-in line, again, not because I'm special or rude but because I am loyal to the airline.

We have a restaurant that we go to about once a week. We have gone there for over 10 years and are somewhat chummy with the legacy staff and the owners. The place has become quite trendy now though and usually has a line, especially of Friday and Saturday nights. They also have hired a few fashionable hostesses - the kind that like to act like they are doing you a favor by letting you in the door. But you know what, we walk past the line, get recognized by the owners or other staff, and get shown a table right away. Why? Because we've been loyal. The place has a bar that gets hopping on the weekends. We were there for a late dinner one night and a bouncer tried to stop us. I simply said "Call the owner and tell him you won't get the (Smith's) their table." He popped inside briefly and came back out and said we could go in. Sweet! But we've paid for it through loyalty and we always tip the staff well.

There are a few other places we frequent that we are recognized in one way or another.

I'm sure that some people find this apparent special treatment rude or think we are being arrogant but we really aren't. We are good customers and treat people nicely. If they are busy, that's fine. But most smart managers and owners know to treat their best customers right. A year or two from now that place won't be trendy any more. But we'll still be helping them pay their bills.

I've never flashed my platinum card to get anything special. I've called the concierge for favors a couple of times and I've of course used it for the airline lounges and that kind of thing but that's it. I actually don't think anyone is impressed by the platinum card, perhaps they are by the Centurion. I have a metal premium card from another issuer. I've clanked that down a few times as well and no one seems to care about that either. They are curious about it being metal but don't equate the metal with being a premium card.


DoingHomework
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Postby DoingHomework » Tue Jun 19, 2012 4:02 pm

thomaswhitehall wrote:Perhaps it's more of your personality/attire rather than the card? I live in New York, I don't think this would get me anything aside from a smile.


Attire might matter in NYC. But out in the provinces (Arizona) even the trendiest places run into hard times if they try to ban jeans or shorts. There are always a few that try though. They either give up after a month or two or go out of business.

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FastSRT8
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Postby FastSRT8 » Tue Jun 19, 2012 4:11 pm

Well written response and thanks!

I have to agree with you on the relationship part. In business it is all about relationships. I tend to do business with people I like and it goes both ways.

They recognize loyalty and are not afraid to show it to others who may be waiting in line; who if they are smart will take note and try to build on their relationships too.

I have always said... the card is but a tool in the tool chest!!!

But thanks AMEX for such a wonderful tool..... my plug :)


DoingHomework wrote:As an experienced line-cutter, I will say that I don't consider myself rude. The truth is that I pay for the special treatment I get through loyalty or some other way.

I rent enough cars that I get to see my name on a board with the stall number while most others have to go inside and wait in line. About a third of the time I get an upgraded car pulled right up by the curb. I don't get that because of royal blood. Anyone could have the first part for $50 a year or less and the occasional curbside service is probably because I am loyal to one company and spend a lot with them.

When I fly I get to use the special check-in line, again, not because I'm special or rude but because I am loyal to the airline.

We have a restaurant that we go to about once a week. We have gone there for over 10 years and are somewhat chummy with the legacy staff and the owners. The place has become quite trendy now though and usually has a line, especially of Friday and Saturday nights. They also have hired a few fashionable hostesses - the kind that like to act like they are doing you a favor by letting you in the door. But you know what, we walk past the line, get recognized by the owners or other staff, and get shown a table right away. Why? Because we've been loyal. The place has a bar that gets hopping on the weekends. We were there for a late dinner one night and a bouncer tried to stop us. I simply said "Call the owner and tell him you won't get the (Smith's) their table." He popped inside briefly and came back out and said we could go in. Sweet! But we've paid for it through loyalty and we always tip the staff well.

There are a few other places we frequent that we are recognized in one way or another.

I'm sure that some people find this apparent special treatment rude or think we are being arrogant but we really aren't. We are good customers and treat people nicely. If they are busy, that's fine. But most smart managers and owners know to treat their best customers right. A year or two from now that place won't be trendy any more. But we'll still be helping them pay their bills.

I've never flashed my platinum card to get anything special. I've called the concierge for favors a couple of times and I've of course used it for the airline lounges and that kind of thing but that's it. I actually don't think anyone is impressed by the platinum card, perhaps they are by the Centurion. I have a metal premium card from another issuer. I've clanked that down a few times as well and no one seems to care about that either. They are curious about it being metal but don't equate the metal with being a premium card.
Carpe diem quam minimum credula postero!

FutureBillionaire
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Postby FutureBillionaire » Tue Jun 19, 2012 4:25 pm

I've paid flashed an Amex gold in front of some female friends and they stated " Ohhhh, drinks on you tonight." I was paying for parking with the card.

I've had a waiter comment on my bank of america accelerated cash rewards card. It is a silver amex.


I haven't been able to skip any lines or anything like that. I feel like I would need at least a platinum to do that.

I love the 2 for 1 movie tickets that I get with my Visa Signature card during the summer. That is a pretty awesome perk.
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bmw1990Z
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Postby bmw1990Z » Tue Jun 19, 2012 4:36 pm

standing inline in target someone struck up a convo about my delta amex. I compared it to a friends PRG and it's pretty much the same (gold) card but with delta logo and such.
Cards in my wallet:
-Citi Forward Card for College Students-July 2011
-American Express Platinum Delta Skymiles--July 2013

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FastSRT8
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Postby FastSRT8 » Tue Jun 19, 2012 4:58 pm

Id love to sharpen one edge of my Cent to a blade lololo BUT then it would be considered a weapon and I would no longer be able to travel with it.

It could be the swiss army of Credit cards
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agp
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Postby agp » Tue Jun 19, 2012 8:25 pm

If you can fold it it would be even better!

Main Card: Amex Platinum
For gas: Penfed Platinum Cash Rewards
For travel & dining: Chase Sapphire Preferred

PopiLopi
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Postby PopiLopi » Tue Jun 19, 2012 9:17 pm

I haven't been able to cut lines or get special treatment with an Amex card. I haven't had them for long and the fact that I'm a female limits my flashing chances 'cause I rarely pay at clubs or restaurants.

Once in a Spa I was getting a massage and the staff was being kind of cold with me but I soon as I pulled out my card to pay I noticed how their attitude changed and they started offering all kinds of overpriced anti-aging packages (I just turned 25!!) . also last friday I had this doctor's appointment and I had to wait forever because they couldn't verify my insurance, so when I finally hand her the card for the co-payment she says "You don't have to worry about it, you can afford it" ... I just told myself, maybe, but I rather pay a $15 copayment than a $1000 medical bill!! That's what insurance is for!
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NYC_Dweller
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Postby NYC_Dweller » Tue Jun 19, 2012 9:23 pm

i truly don't think flashing an amex will entitle anyone to a line cut. a line cut can occur when a reservation/name on guest list is made with concierge in advance.

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FastSRT8
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Postby FastSRT8 » Tue Jun 19, 2012 10:17 pm

NYC_Dweller wrote:i truly don't think flashing an amex will entitle anyone to a line cut. a line cut can occur when a reservation/name on guest list is made with concierge in advance.


This I can attest is true.
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