Moneytalks wrote:So, I was browsing through the web as usual, when I came across Amex reviews and to my surprise, apparently, Amex had disowned card holders by canceling their cards for "no reason". And it's not just one... the more I searched, the more posts I saw of former Amex members who say Amex "robbed" and conned them from their reward points and stuff. So what I want to know is: are these stories true, or are they just fake and made up by people to deter potential Amex customers???
My confidence as of now is a little shaken, so please have some good input!
I can't say from personal experience. From personal experience, I can say that I burned Amex years ago, and yet they recently let me back in anyway. I have nothing but good to say about them and about how I've been treated.
I have read similar accounts that you found of people who say similar things. FR is also at the very least unpleasant. All I can tell you is be sure you have Plan B ready - alternatives to Amex. As much as we may like them, they can potentially at any time they feel like tell us to take a hike, so if you have alternatives ready, and no huge amount of rewards points to lose, it would suck but life would go on. That's kind of the way of life if you think about it - no guarantees but death and taxes. Keep in mind at all times it's a business relationship and act is if you are the employee simply keep your expectations of any loyalty in line with what you'd expect from your employer, and you won't be disappointed. (If you've been downsized, that's about the outlook you should have). That's all I can really tell you.