Did the annual fee change for the Zync?

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amexguy321
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Did the annual fee change for the Zync?

Postby amexguy321 » Thu Apr 26, 2012 10:57 pm

Does anyone know if the annual fee changed? I recall signing up for the card when the annual fee war $25. On the website there is now an advertised price of $15... I know that's small change I am still very curious to this? Thinking of changing to a green or gold soon before my next large purchase.


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bisbicos
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Postby bisbicos » Thu Apr 26, 2012 11:39 pm

Weird. It shows my Zync card has a 25 annual fee. However on the website there's one with a 15 dollar fee
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irvine801
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Postby irvine801 » Thu Apr 26, 2012 11:57 pm

Mine is still 25. Hmmm... Interesting.
-American Express Zync.
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amexguy321
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Postby amexguy321 » Fri Apr 27, 2012 1:02 am

yep, same with me. i also recall amex posting a $25 charge to my account ... i will email them and find out what is going on

amexguy321
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Postby amexguy321 » Fri Apr 27, 2012 7:18 am

Response ( 04/27/2012 06:01 AM
Dear

Thank you for your reply.

I went to compare all charge cards and it says that $25.00 is the annual fee for the Basic Card. Please visit it for your reference:

http://www304.americanexpress.com/getthecard/compare-cards?p=ctray&pmccodes=145,144,137,758&eep=25330

I hope this helps!

Sincerely,

Email Servicing Team
American Express Interactive Services


Customer 04/27/2012 04:49 AM
thank you for your fast response!

if you click compare all charge cards, you will find that the zync is listed for $15 annual fee. i would gladly send you a screen shot...
also, please refer to this forum for reference http://creditcardforum.com/american-express/4334-did-annual-fee-change-zync.html
maybe it is a glitch and is not supposed to be there... but it is :)
thx
================== Original Message == == == == == == == == == == == == ==

Response 4/27/2012 04:05 AM


Dear

Sure, I will be happy to take care of your concern.

I spoke to our account services team regarding your annual fee. They said that the annual fee for Zync Card is $25.00. It is also mentioned on our web site:

http://www304.americanexpress.com/getthecard/learn-about/Zync/25330

I hope you find this information useful.

We appreciate your selection of American Express and will always consider it our privilege to be of service.


Sincerely,


Email Servicing Team
American Express Interactive Services


Customer 04/27/2012 02:12 AM


hey amex team,

did the annual fee for the zync card change? on your website it is listed for $15, BUT i paid $25 not too long ago? don't think that this is very nice... any chance i can get the difference refunded or some points credited to my account?

THANKS

amexguy321
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Postby amexguy321 » Fri Apr 27, 2012 7:18 am

really strange...

websteth
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Postby websteth » Fri Apr 27, 2012 4:18 pm

So I think it is showing that it is $15 for a second card. According to that website, my Platinum card is only listed at $175, which is the cost for the added card.
American Express: Platinum, Zync, Platinum Delta SkyMiles, Blue, Starwood Preferred Guest
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Chase: Sapphire Preferred Visa Signature, Freedom Visa
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JCarter
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Postby JCarter » Fri Apr 27, 2012 7:02 pm

Send them a message on Twitter, they hate it when they are publically attacked.

bmw1990Z
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Postby bmw1990Z » Sat Apr 28, 2012 8:15 pm

I don't know where you see this $15 fee, when I got on, it says $25..either way its not a significant difference or annual fee.
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amexguy321
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Postby amexguy321 » Sat Apr 28, 2012 9:53 pm

not but websteth sees the 175 for the plat... i assume even though when i am not logged, it automatically displays the fee for the 2nd card, which makes sense now



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