Mogul of Pineapples
- Centurion Member
- Posts: 1271
- Joined: Sun Jun 01, 2008 11:32 pm
- Location: Smogland
I sure hope they don't buy a bank. Let's face it; a rule of thumb is that when a company gets too big, and too diversified, customer service usually suffers. Now this isn't to say there are companies that do that who still offer good service. But if Amex go so big where it had bank offices, branches, and ATMs to deal with everywhere, I think it's safe to safe the quality of customer service would naturally go down if they had to deal with a whole new version of the company like that.
Disclosure: I am a moderator/paid staff of this site, which does have advertising relationships with some credit cards that are discussed and linked to. Regardless, anything I say is my honest opinion.
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